All Systems Operational

About This Site

Welcome to the Global Payments Integrated Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Vital Point-of-Sale, Cayan/Genius, and ProPay systems, please see the below links
http://status.propay.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
99.99 % uptime
Today
Merchant Center Operational
90 days ago
99.99 % uptime
Today
Hosted Operational
90 days ago
99.99 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
99.99 % uptime
Today
CounterPASS/POS Operational
90 days ago
99.99 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
99.99 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Vital POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Heartland ACH Operational
90 days ago
100.0 % uptime
Today
Heartland Bill Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Pass/TransIT Scheduled Weekly Maintenance Mar 27, 2023 22:00 - Mar 28, 2023 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, March 27, 2023 and 6:00 AM MT on Tuesday, March 28, 2023. You may see interruptions while using the product during the maintenance period.
Posted on Mar 08, 2023 - 15:14 MST
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Mar 27, 2023 22:00 - Mar 28, 2023 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, March 27, 2023 and 6:00 AM MT on Tuesday, March 28, 2023. The platform may experience disconnects while the maintenance is being performed.
Posted on Mar 08, 2023 - 15:17 MST
Vital Scheduled Weekly Maintenance Mar 28, 2023 10:00-12:00 MDT
We will be releasing product and system enhancements to the Vital platform between 10:00 AM MT and 12:00 PM MT on Tuesday, March 28, 2023. While the release is completed, no user impacts are expected.
Posted on Mar 08, 2023 - 15:04 MST
TSYS Batch Authorization System Scheduled Weekly Maintenance Mar 28, 2023 19:00 - Mar 29, 2023 04:00 MDT
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, March 28, 2023 and 4:00 AM MT on Wednesday, March 29, 2023. BAS files may be delayed due to this scheduled maintenance.
Posted on Mar 08, 2023 - 15:08 MST
Vital Scheduled Weekly Maintenance Mar 30, 2023 00:00-02:00 MDT
We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Thursday, March 30, 2023. While the release is completed, no user impacts are expected.
Posted on Mar 08, 2023 - 15:05 MST
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Apr 3, 2023 22:00 - Apr 4, 2023 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, April 3, 2023 and 6:00 AM MT on Tuesday, April 4, 2023. The platform may experience disconnects while the maintenance is being performed.
Posted on Mar 24, 2023 - 09:03 MDT
Pass/TransIT Scheduled Weekly Maintenance Apr 3, 2023 22:00 - Apr 4, 2023 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, April 3, 2023 and 6:00 AM MT on Tuesday, April 4, 2023. You may see interruptions while using the product during the maintenance period.
Posted on Mar 24, 2023 - 09:01 MDT
TSYS Batch Authorization System Scheduled Weekly Maintenance Apr 4, 2023 19:00 - Apr 5, 2023 06:00 MDT
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, April 4, 2023 and 6:00 AM MT on Wednesday, April 5, 2023. BAS files may be delayed due to this scheduled maintenance.
Posted on Mar 24, 2023 - 08:53 MDT
Vital Scheduled Weekly Maintenance Apr 6, 2023 00:00-02:00 MDT
We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Thursday, April 6, 2023. While the release is completed, no user impacts are expected.
Posted on Mar 24, 2023 - 08:46 MDT
File Transfer Scheduled Weekly Maintenance Apr 8, 2023 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, April 8, 2023. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Mar 24, 2023 - 08:58 MDT
Pass/TransIT Scheduled Monthly Release Apr 9, 2023 22:00 - Apr 10, 2023 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, April 9, 2023 and 6:00 AM MT on Monday, April 10, 2023. While the release is completed, you may see interruptions while using the product.
Posted on Mar 24, 2023 - 08:44 MDT
Vital Scheduled Weekly Maintenance Apr 11, 2023 10:00-12:00 MDT
We will be releasing product and system enhancements to the Vital platform between 10:00 AM MT and 12:00 PM MT on Tuesday, April 11, 2023. While the release is completed, no user impacts are expected.
Posted on Mar 24, 2023 - 08:48 MDT
TSYS Batch Authorization System Scheduled Weekly Maintenance Apr 11, 2023 19:00 - Apr 12, 2023 06:00 MDT
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, April 11, 2023 and 6:00 AM MT on Wednesday, April 12, 2023. BAS files may be delayed due to this scheduled maintenance.
Posted on Mar 24, 2023 - 08:56 MDT
Vital Scheduled Weekly Maintenance Apr 13, 2023 00:00-02:00 MDT
We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Thursday, April 13, 2023. While the release is completed, no user impacts are expected.
Posted on Mar 24, 2023 - 08:49 MDT
Saratoga / Sierra / Summit Scheduled Monthly Release Apr 14, 2023 01:00-06:00 MDT
We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Friday, April 14, 2023. While the release is completed, Saratoga and Host Capture may experience disconnects.
Posted on Mar 24, 2023 - 08:42 MDT
TSYS Batch Authorization System Scheduled Monthly Release Apr 14, 2023 07:00-13:00 MDT
We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Friday, April 14, 2023. BAS files may be delayed due to this release.
Posted on Mar 24, 2023 - 08:39 MDT
Past Incidents
Mar 26, 2023

No incidents reported today.

Mar 25, 2023
File Transfer Scheduled Weekly Maintenace
Completed - The scheduled maintenance has been completed.
Mar 25, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, March 25, 2023. Merchant BAS response files may be delayed due to this scheduled maintenance.
Mar 8, 15:09 MST
Mar 24, 2023

No incidents reported.

Mar 23, 2023
Transaction Central (TC) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 19:01 MDT
Scheduled - TSYS will be performing scheduled maintenance on TC, on March 23, 2023, between 7:00 pm MT and 11:00 pm MT. There will be a new release for Transaction Central (TC), but no interruption to service is expected.
Mar 15, 13:57 MDT
Vital Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 MDT
Scheduled - We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Thursday, March 23, 2023. While the release is completed, no user impacts are expected.
Mar 8, 15:03 MST
Mar 22, 2023
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, March 21, 2023 and 4:00 AM MT on Wednesday, March 22, 2023. BAS files may be delayed due to this scheduled maintenance.
Mar 8, 15:07 MST
Mar 21, 2023
Transaction Express (TXP) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 MDT
Scheduled - TSYS will be performing scheduled maintenance for TXP on March 21, 2023, between 7:00 pm MT and 11:00 pm MT. Teams will be performing a scheduled release for Transaction Express (TXP), but no interruption to service is expected.
Mar 15, 13:52 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, March 20, 2023 and 6:00 AM MT on Tuesday, March 21, 2023. The platform may experience disconnects while the maintenance is being performed.
Mar 8, 15:16 MST
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, March 20, 2023 and 6:00 AM MT on Tuesday, March 21, 2023. You may see interruptions while using the product during the maintenance period.
Mar 8, 15:13 MST
Mar 20, 2023
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, March 19, 2023 and 6:00 AM MT on Monday, March 20, 2023. While the release is completed, you may see interruptions while using the product.
Mar 8, 15:00 MST
Mar 19, 2023
Mar 18, 2023
TSYS Batch Authorization System Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Mar 18, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:00 MDT
Scheduled - We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, March 18, 2023. BAS files may be delayed due to this release.
Mar 8, 14:55 MST
Saratoga / Sierra / Summit Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Mar 18, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 01:00 MDT
Scheduled - We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, March 18, 2023. While the release is completed, Saratoga and Host Capture may experience disconnects.
Mar 8, 14:57 MST
Mar 17, 2023

No incidents reported.

Mar 16, 2023
Vital Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 02:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 MDT
Scheduled - We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Thursday, March 16, 2023. While the release is completed, no user impacts are expected.
Mar 8, 15:02 MST
Mar 15, 2023
TSYS Batch Authorization System Scheduled Weekly Maintenace
Completed - The scheduled maintenance has been completed.
Mar 15, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, March 14, 2023 and 4:00 AM MT on Wednesday, March 15, 2023. BAS files may be delayed due to this scheduled maintenance.
Feb 24, 09:59 MST
Mar 14, 2023
Vital Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 10:01 MDT
Scheduled - We will be releasing product and system enhancements to the Vital platform between 10:00 AM MT and 12:00 pM MT on Tuesday, March 14, 2023. While the release is completed, no user impacts are expected.
Feb 23, 14:04 MST
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, March 13, 2023 and 6:00 AM MT on Tuesday, March 14, 2023. The platform may experience disconnects while the maintenance is being performed.
Feb 24, 10:17 MST
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, March 13, 2023 and 6:00 AM MT on Tuesday, March 14, 2023. You may see interruptions while using the product during the maintenance period.
Feb 24, 10:11 MST
Mar 13, 2023
Mar 12, 2023

No incidents reported.

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