All Systems Operational

About This Site

Welcome to the Global Payments Integrated Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Vital Point-of-Sale, Cayan/Genius, and ProPay systems, please see the below links
http://status.propay.com/

Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
99.96 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
99.94 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Vital POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Heartland ACH Operational
90 days ago
100.0 % uptime
Today
Heartland Bill Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
TXP SFTP Maintenance Aug 13, 07:00-13:00 MDT
TSYS will upgrade SFTP software for TXP on Saturday August 13, 2022. Both the Disaster Recovery and the Production regions will be updated on the same day. The maintenance activity is slated for 7:00 am MT until 1:00 pm MT. The cipher list will be set to match current, and the ban list will be retained. The TXP SFTP application will be unavailable during the upgrade, but no functionalities will change. There will be no changes to passwords or management. Clients are advised not to send files during the maintenance period.
Posted on Aug 2, 15:36 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Sunday, August 14, 2022 and 6:00 AM MT on Monday, August 15, 2022. The platform may experience disconnects while the maintenance is being performed.
Posted on Jul 25, 15:08 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, August 14, 2022 and 6:00 AM MT on Monday, August 15, 2022. While the release and maintenance are completed, you may see interruptions while using the product.
Posted on Jul 25, 14:57 MDT
Past Incidents
Aug 12, 2022

No incidents reported today.

Aug 11, 2022

No incidents reported.

Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, August 9, 2022 and 4:00 AM MT on Wednesday, August 10, 2022. BAS files may be delayed due to this scheduled maintenance.
Jul 25, 15:02 MDT
Aug 9, 2022
Aug 8, 2022
Completed - The scheduled maintenance has been completed.
Aug 8, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:02 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Sunday, August 7, 2022 and 6:00 AM MT on Monday, August 8, 2022. You may see interruptions while using the product during the maintenance period.
Jul 25, 15:05 MDT
Completed - The scheduled maintenance has been completed.
Aug 8, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:02 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Sunday, August 7, 2022 and 6:00 AM MT on Monday, August 8, 2022. The platform may experience disconnects while the maintenance is being performed.
Jul 25, 15:07 MDT
Aug 7, 2022
Aug 6, 2022
Completed - The scheduled maintenance has been completed.
Aug 6, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, August 6, 2022. Merchant BAS response files may be delayed due to this scheduled maintenance.
Jul 25, 15:03 MDT
Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Completed - The scheduled maintenance has been completed.
Aug 2, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 10:02 MDT
Scheduled - We will be releasing product and system enhancements to the Vital platform between 10:00 AM MT and 12:00 PM MT on Tuesday, August 2, 2022. While the release is completed, no user impacts are expected.
Jul 25, 14:59 MDT
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.