All Systems Operational

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Genius POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
99.82 % uptime
Today
GSAP Canada Operational
90 days ago
99.68 % uptime
Today
GNAP Canada Operational
90 days ago
99.68 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
99.68 % uptime
Today
Portico Canada GCP Operational
90 days ago
99.68 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
Heartland ACH Operational
Heartland Bill Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TSYS Batch Authorization System Scheduled Weekly Maintenance Feb 3, 2026 19:00 - Feb 4, 2026 06:00 MST

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, February 3, 2026 and 6:00 AM MT on Wednesday, February 4, 2026.
BAS files may be delayed due to this scheduled maintenance.
Posted on Jan 26, 2026 - 14:55 MST

File Transfer Scheduled Weekly Maintenance Feb 7, 2026 07:00-13:00 MST

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, February 7, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jan 26, 2026 - 15:01 MST

Pass/TransIT Scheduled Monthly Release Feb 8, 2026 22:00 - Feb 9, 2026 06:00 MST

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, February 8, 2026 and 6:00 AM MT on Monday, February 9, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jan 26, 2026 - 15:25 MST

Pass/TransIT Scheduled Weekly Maintenance Feb 9, 2026 22:00 - Feb 10, 2026 06:00 MST

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, February 9, 2026 and 6:00 AM MT on Tuesday, February 10, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jan 26, 2026 - 15:14 MST

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Feb 9, 2026 22:00 - Feb 10, 2026 06:00 MST

We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, February 9, 2026 and 6:00 AM MT on Tuesday, February 10, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Jan 26, 2026 - 15:20 MST

Genius POS Scheduled Weekly Maintenance Feb 10, 2026 02:00-04:00 MST

We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, February 10, 2025. While the release is completed, no user impacts are expected.
Posted on Jan 26, 2026 - 14:51 MST

TSYS Batch Authorization System Scheduled Weekly Maintenance Feb 10, 2026 19:00 - Feb 11, 2026 06:00 MST

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, February 10, 2026 and 6:00 AM MT on Wednesday, February 11, 2026.
BAS files may be delayed due to this scheduled maintenance.
Posted on Jan 26, 2026 - 14:58 MST

File Transfer Scheduled Weekly Maintenance Feb 14, 2026 07:00-13:00 MST

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, February 14, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jan 26, 2026 - 15:04 MST

Pass/TransIT Scheduled Monthly Release Feb 15, 2026 22:00 - Feb 16, 2026 06:00 MST

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, February 15, 2026 and 6:00 AM MT on Monday, February 16, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jan 26, 2026 - 15:28 MST
Feb 3, 2026
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 06:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:01 MST
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, February 2, 2026 and 6:00 AM MT on Tuesday, February 3, 2026. The platform may experience disconnects while the maintenance is being performed.
Jan 26, 15:18 MST
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:00 MST
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, February 2, 2026 and 6:00 AM MT on Tuesday, February 3, 2026. You may see interruptions while using the product during the maintenance period.
Jan 26, 15:10 MST
Genius POS Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Feb 3, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 02:00 MST
Scheduled - We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, February 3, 2025. While the release is completed, no user impacts are expected.
Jan 26, 14:27 MST
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 19:00 MST
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 27, 2026 and 6:00 AM MT on Wednesday, January 28, 2026. BAS files may be delayed due to this scheduled maintenance.
Jan 8, 11:18 MST
Jan 27, 2026
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 06:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 22:01 MST
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, January 26, 2026 and 6:00 AM MT on Tuesday, January 27, 2026. The platform may experience disconnects while the maintenance is being performed.
Jan 8, 11:22 MST
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 22:00 MST
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January 26, 2026 and 6:00 AM MT on Tuesday, January 27, 2026. You may see interruptions while using the product during the maintenance period.
Jan 8, 11:21 MST
Genius POS Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 02:00 MST
Scheduled - We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, January 27, 2026. While the release is completed, no user impacts are expected.
Jan 8, 11:15 MST
Jan 26, 2026
Ovation POS Product Name Changed to Genius POS
Completed - This announcement is being sent to as a reminder to Ovation POS users that Global Payments has changed the product name from Ovation POS to Genius POS. Going forward you will continue to see the name Genius POS for product announcements, scheduled maintenance events or service degradation events. Thank you!
Jan 26, 10:05 MST
Scheduled - This announcement is being sent to notify Ovation POS users that Global Payments has changed the product name from Ovation POS to Genius POS. Going forward you will see the name Genius POS for product announcements, scheduled maintenance events or service degradation events. Thank you!
Dec 22, 12:16 MST
Jan 25, 2026

No incidents reported.

Jan 24, 2026
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 MST
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January 24, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Jan 8, 11:19 MST
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 19:00 MST
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 20, 2026 and 6:00 AM MT on Wednesday, January 21, 2026. BAS files may be delayed due to this scheduled maintenance.
Jan 8, 11:17 MST
Genius POS Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:00 MST
Scheduled - We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Wednesday, January 21, 2026. While the release is completed, no user impacts are expected.
Jan 8, 11:14 MST
Jan 20, 2026
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