In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 04, 2026 - 02:00 MST
Nov 04, 2026 - 02:00 MST
Scheduled - Please see the below maintenance advisory regarding Portico API 3.56 Production Release on Robinhood scheduled for November 04, 2026.
Scheduled Maintenance: Portico API 3.56 Production Release on Robinhood Effective November 04, 2026
Please be advised Global Payments will be performing Portico API 3.56 Production Release on Robinhood on Wednesday, November 04, 2026. This maintenance is scheduled to begin at 04:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URLs listed below:
Api.heartlandportico.com
posgateway.secureexchange.net
api2.heartlandportico.com
api2-b.heartlandportico.com
api2-c.heartlandportico.com
api2-e.heartlandportico.com
trans.pg.secureexchange.net
transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Nov 4, 2026 02:00-05:00 MST
Scheduled Maintenance: Portico API 3.56 Production Release on Robinhood Effective November 04, 2026
Please be advised Global Payments will be performing Portico API 3.56 Production Release on Robinhood on Wednesday, November 04, 2026. This maintenance is scheduled to begin at 04:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URLs listed below:
Api.heartlandportico.com
posgateway.secureexchange.net
api2.heartlandportico.com
api2-b.heartlandportico.com
api2-c.heartlandportico.com
api2-e.heartlandportico.com
trans.pg.secureexchange.net
transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Nov 4, 2026 02:00-05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 04, 2026 - 00:00 MST
Nov 04, 2026 - 00:00 MST
Scheduled - Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for November 04, 2026.
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective November 04, 2026
Please be advised Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application, on Wednesday, November 04, 2026 This maintenance is scheduled to begin at 02:00 a.m. ET and end at 7:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL listed below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Nov 4, 2026 00:00-05:00 MST
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective November 04, 2026
Please be advised Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application, on Wednesday, November 04, 2026 This maintenance is scheduled to begin at 02:00 a.m. ET and end at 7:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL listed below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Nov 4, 2026 00:00-05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 03, 2026 - 22:01 MST
Nov 03, 2026 - 22:01 MST
Scheduled - Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Wednesday, November 04, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Nov 3, 2026 22:00 - Nov 4, 2026 05:00 MST
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Nov 3, 2026 22:00 - Nov 4, 2026 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 03, 2026 - 22:00 MST
Nov 03, 2026 - 22:00 MST
Scheduled - Emergency Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective November 04, 2026
Please be advised that Global Payments will be performing Emergency network maintenance in the Atlanta Metro Data Center on Wednesday, November 04, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Nov 3, 2026 22:00 - Nov 4, 2026 05:00 MST
Effective November 04, 2026
Please be advised that Global Payments will be performing Emergency network maintenance in the Atlanta Metro Data Center on Wednesday, November 04, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Nov 3, 2026 22:00 - Nov 4, 2026 05:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 03, 2026 - 19:00 MST
Nov 03, 2026 - 19:00 MST
Scheduled - We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, November 3, 2026, and 6:00 AM MT on Wednesday, November 4, 2026. BAS files may be delayed due to this scheduled maintenance.
Nov 3, 2026 19:00 - Nov 4, 2026 06:00 MST
Nov 3, 2026 19:00 - Nov 4, 2026 06:00 MST
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
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Operational
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Under Maintenance
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Under Maintenance
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Under Maintenance
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Under Maintenance
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Under Maintenance
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GPC Courtesy Advisory - November 4th, 2026 - Interac TSP - MobilePay Maintenance Nov 4, 2026 20:00 - Nov 5, 2026 04:00 MST
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: November 4th, 2026 - 22:00 EST
Planned End Date/Time: November 5th, 2026 - 06:00 EST
Provider Performing Maintenance: Interac
Description: Certificate update to enhance security.
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 100179
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Oct 21, 2026 - 11:23 MDT
Planned Start Date/Time: November 4th, 2026 - 22:00 EST
Planned End Date/Time: November 5th, 2026 - 06:00 EST
Provider Performing Maintenance: Interac
Description: Certificate update to enhance security.
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 100179
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Oct 21, 2026 - 11:23 MDT
CHG00077327 - Emergency Courtesy Advisory - November 05, 2026 - Network Maintenance in Richmond Data Center Nov 4, 2026 22:00 - Nov 5, 2026 05:00 MST
Emergency Maintenance: Network Maintenance in Richmond Data Center
Effective November 05, 2026
Please be advised that Global Payments will be performing Emergency network maintenance in the Richmond Data Center on Thursday, November 05, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures. As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 02, 2026 - 16:24 MST
Effective November 05, 2026
Please be advised that Global Payments will be performing Emergency network maintenance in the Richmond Data Center on Thursday, November 05, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures. As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 02, 2026 - 16:24 MST
GPC Courtesy Advisory - CHG00076527- November 5, 2026 - GNAP-North Host Production Maintenance Nov 5, 2026 02:30-04:00 MST
Please see the below maintenance advisory regarding GNAP-North Host Production Maintenance scheduled for November 5, 2026.
Scheduled Maintenance: GNAP-North Host Production Maintenance
Effective November 5, 2026
Please be advised that Global Payments will be performing targeted GNAP-Greenhouse North Authorization Platform maintenance on Thursday, November 5th, 2026. This maintenance is scheduled to begin at 04:30 a.m. EST and is scheduled to end at 06:00 a.m. EST the same day.
During this maintenance, we will perform a mandated compliance install requested by the MasterCard and Visa associations. While support teams anticipate this maintenance to have no impact to transaction processing, it is possible that merchants may experience minimal service interruption for any transactions associated with MasterCard. Brief Timeouts for any inflight MC transactions are possible during maintenance. Global Payments will monitor all systems during the entire maintenance window.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 13:09 MST
Scheduled Maintenance: GNAP-North Host Production Maintenance
Effective November 5, 2026
Please be advised that Global Payments will be performing targeted GNAP-Greenhouse North Authorization Platform maintenance on Thursday, November 5th, 2026. This maintenance is scheduled to begin at 04:30 a.m. EST and is scheduled to end at 06:00 a.m. EST the same day.
During this maintenance, we will perform a mandated compliance install requested by the MasterCard and Visa associations. While support teams anticipate this maintenance to have no impact to transaction processing, it is possible that merchants may experience minimal service interruption for any transactions associated with MasterCard. Brief Timeouts for any inflight MC transactions are possible during maintenance. Global Payments will monitor all systems during the entire maintenance window.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 13:09 MST
GPC Courtesy Advisory - November 5th, 2026 - Interac TSP - MobilePay Maintenance Nov 5, 2026 20:00 - Nov 6, 2026 04:00 MST
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: November 5th, 2026 - 22:00 EST
Planned End Date/Time: November 6th, 2026 - 06:00 EST
Provider Performing Maintenance: Interac
Description: External Facing Firewall OS Upgrade for Vulnerability Remediation
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 100832
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Oct 28, 2026 - 09:20 MDT
Planned Start Date/Time: November 5th, 2026 - 22:00 EST
Planned End Date/Time: November 6th, 2026 - 06:00 EST
Provider Performing Maintenance: Interac
Description: External Facing Firewall OS Upgrade for Vulnerability Remediation
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 100832
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Oct 28, 2026 - 09:20 MDT
GPC Courtesy Advisory - November 6th, 2026 - Interac IDP - Bank of Montreal Maintenance Nov 6, 2026 19:00 - Nov 7, 2026 06:00 MST
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: November 6th, 2026 - 21:00 EST
Planned End Date/Time: November 7th, 2026 - 08:00 EST
Provider Performing Maintenance: Bank of Montreal (BMO)
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: BMO Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009983279
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 30, 2026 - 13:30 MDT
Planned Start Date/Time: November 6th, 2026 - 21:00 EST
Planned End Date/Time: November 7th, 2026 - 08:00 EST
Provider Performing Maintenance: Bank of Montreal (BMO)
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: BMO Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009983279
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 30, 2026 - 13:30 MDT
File Transfer Scheduled Weekly Maintenance Nov 7, 2026 07:00-13:00 MST
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, November 7, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Oct 23, 2026 - 13:00 MDT
Posted on Oct 23, 2026 - 13:00 MDT
Pass/TransIT Scheduled Monthly Release Nov 8, 2026 22:00 - Nov 9, 2026 06:00 MST
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, November 8, 2026, and 6:00 AM MT on Monday, November 9, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Oct 23, 2026 - 13:04 MDT
Posted on Oct 23, 2026 - 13:04 MDT
GPC Courtesy advisory - November 9th-10th, 2026 - CRQ-17878 - GPeCom Maintenance Nov 9, 2026 21:00-23:00 MST
Please see below maintenance advisory regarding GPeCom Maintenance scheduled for November 9th-10th, 2026.
Planned Start Date/Time: November 9th, 2026 - 23:00 EST
Planned End Date/Time: November 10th, 2026 - 01:00 EST
Description: GPeCom Primary Database Maintenance
Service Affected: GPeCom Services
Impact: GPeCom transactions might be impacted during the maintenance window.
Change Reference: CRQ-17878
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 30, 2026 - 09:55 MDT
Planned Start Date/Time: November 9th, 2026 - 23:00 EST
Planned End Date/Time: November 10th, 2026 - 01:00 EST
Description: GPeCom Primary Database Maintenance
Service Affected: GPeCom Services
Impact: GPeCom transactions might be impacted during the maintenance window.
Change Reference: CRQ-17878
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 30, 2026 - 09:55 MDT
GPC Courtesy Advisory - CHG00077161 - November 10, 2026 - Network Maintenance in Richmond Data Center Nov 9, 2026 22:00 - Nov 10, 2026 05:00 MST
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, November 10, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day. During the maintenance window we do expect minimal to no impact.
Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:36 MST
Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:36 MST
Genius POS Scheduled Weekly Maintenance Nov 10, 2026 02:00-04:00 MST
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, November 10, 2026. While the release is completed, no user impacts are expected.
Posted on Oct 23, 2026 - 12:30 MDT
Posted on Oct 23, 2026 - 12:30 MDT
Batch Authorization System Scheduled Weekly Maintenance Nov 10, 2026 19:00 - Nov 11, 2026 06:00 MST
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, November 10, 2026, and 6:00 AM MT on Wednesday, November 11, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Oct 23, 2026 - 12:57 MDT
Posted on Oct 23, 2026 - 12:57 MDT
GPC Courtesy Advisory - CHG00076702 - November 11, 2026 - Network Maintenance in Richmond Data Center Nov 10, 2026 22:00 - Nov 11, 2026 05:00 MST
Please see the below maintenance advisory regarding Network Maintenance in Richmond Data Center scheduled for November 11, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective November 11, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, November 11, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:39 MST
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective November 11, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, November 11, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:39 MST
GPC Courtesy Advisory - CHG00077313 - November 11, 2026-EI - NTRS # PROD :Token4Token Enhancements and Manual Boarding changes in prod environment Nov 11, 2026 20:30 - Nov 12, 2026 02:00 MST
Please see the below maintenance advisory regarding EI - NTRS # PROD :Token4Token Enhancements and Manual Boarding changes in prod environment scheduled for November 11, 2026.
Scheduled Maintenance: EI - NTRS # PROD :Token4Token Enhancements and Manual Boarding changes in prod environment
Effective November 11, 2026
Please be advised Global Payments will be performing EI - NTRS # PROD :Token4Token Enhancements and Manual Boarding changes in prod environment on Wednesday, November 11, 2026 at 10:30 P.M. ET and end at 5:00 A.M. ET on the next day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:47 MST
Scheduled Maintenance: EI - NTRS # PROD :Token4Token Enhancements and Manual Boarding changes in prod environment
Effective November 11, 2026
Please be advised Global Payments will be performing EI - NTRS # PROD :Token4Token Enhancements and Manual Boarding changes in prod environment on Wednesday, November 11, 2026 at 10:30 P.M. ET and end at 5:00 A.M. ET on the next day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:47 MST
GPC Courtesy Advisory - CHG00077181 - November 12, 2026 - Network Maintenance in Richmond Data Center Nov 11, 2026 22:00 - Nov 12, 2026 05:00 MST
Please see the below maintenance advisory Network Maintenance in Richmond Data Center scheduled for November 12, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective November 12, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Thursday, November 12, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:41 MST
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective November 12, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Thursday, November 12, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:41 MST
GPC Courtesy Advisory - CHG00077164 - November 18, 2026 - Network Maintenance in Richmond Data Center Nov 17, 2026 22:00 - Nov 18, 2026 05:00 MST
Please see the below maintenance advisory regarding Network Maintenance in Richmond Data Center scheduled for November 18, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective November 18, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, November 18, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations.If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:43 MST
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective November 18, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, November 18, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations.If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Nov 03, 2026 - 15:43 MST
GPC Courtesy Advisory - CHG00075024 - November 19, 2026- EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services Nov 18, 2026 22:30 - Nov 19, 2026 05:00 MST
Please see the below maintenance advisory regarding EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services scheduled for November 19 2026.
Scheduled Maintenance: EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services
Effective November 19, 2026
Please be advised Global Payments will be performing EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services to the production environment on Thursday, November 19, 2026 at 0:30 A.M. ET and end at 7:00 A.M. ET on the same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 22, 2026 - 14:03 MDT
Scheduled Maintenance: EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services
Effective November 19, 2026
Please be advised Global Payments will be performing EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services to the production environment on Thursday, November 19, 2026 at 0:30 A.M. ET and end at 7:00 A.M. ET on the same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 22, 2026 - 14:03 MDT