All Systems Operational
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement / Funding
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
Info Center
Operational
Merchant Authorization Platform/Core
Operational
Batch Authorization System (BAS)
Operational
Saratoga
Operational
Sierra
Operational
Summit
Operational
Genius POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Global Payments - Canada
Operational
GSAP Canada
Operational
GNAP Canada
Operational
GPEcom Canada
Operational
Portico Canada ATL/RIC
Operational
Portico Canada GCP
Operational
Portico Canada VT
Operational
GPAPI Canada
Operational
Loblaws Only
Operational
EVO
Operational
Heartland
Operational
NWS / PetroPay
Operational
VAPS
Operational
Exchange
Operational
Portico
Operational
GSAP-NA
Operational
GP-API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
File Transfer Scheduled Weekly Maintenance Aug 22, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, August 22, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Aug 07, 2026 - 15:50 MDT
Posted on Aug 07, 2026 - 15:50 MDT
GPC Courtesy Advisory - August 23rd, 2026 - WO0000009831317: Interac IDP - Bank of Montreal Maintenance Aug 22, 2026 22:00 - Aug 23, 2026 10:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: August 23rd, 2026 - 00:00 EDT
Planned End Date/Time: August 23rd, 2026 - 12:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an upgrade to their OS
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009831317
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 21, 2026 - 08:38 MDT
Planned Start Date/Time: August 23rd, 2026 - 00:00 EDT
Planned End Date/Time: August 23rd, 2026 - 12:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an upgrade to their OS
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009831317
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 21, 2026 - 08:38 MDT
Pass/TransIT Scheduled Monthly Release Aug 23, 2026 22:00 - Aug 24, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, August 23, 2026, and 6:00 AM MT on Monday, August 24, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Aug 07, 2026 - 15:45 MDT
Posted on Aug 07, 2026 - 15:45 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Aug 24, 2026 22:00 - Aug 25, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, August 24, 2026, and 6:00 AM MT on Tuesday, August 25, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Aug 07, 2026 - 15:55 MDT
Posted on Aug 07, 2026 - 15:55 MDT
Pass/TransIT Scheduled Weekly Maintenance Aug 24, 2026 22:00 - Aug 25, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, August 24, 2026, and 6:00 AM MT on Tuesday, August 25, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Aug 07, 2026 - 15:53 MDT
Posted on Aug 07, 2026 - 15:53 MDT
GPC Courtesy Advisory - August 25th, 2026 - WO0000009799928: Interac IDP - National Bank of Canada Maintenance Aug 24, 2026 23:00 - Aug 25, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: August 25th, 2026 - 01:00 EDT
Planned End Date/Time: August 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: National Bank of Canada (NBC)
Description: National Bank of Canada is performing a maintenance to move traffic from their Disaster Recovery to their Production Data Center.
Service Affected: Interac Debit (IDP)
Issuer: National Bank Of Canada
Impact: National Bank Of Canada Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009799928
Please note that National Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 10:55 MDT
Planned Start Date/Time: August 25th, 2026 - 01:00 EDT
Planned End Date/Time: August 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: National Bank of Canada (NBC)
Description: National Bank of Canada is performing a maintenance to move traffic from their Disaster Recovery to their Production Data Center.
Service Affected: Interac Debit (IDP)
Issuer: National Bank Of Canada
Impact: National Bank Of Canada Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009799928
Please note that National Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 10:55 MDT
Genius POS Scheduled Weekly Maintenance Aug 25, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, August 25, 2026. While the release is completed, no user impacts are expected.
Posted on Aug 07, 2026 - 15:47 MDT
Posted on Aug 07, 2026 - 15:47 MDT
Batch Authorization System Scheduled Weekly Maintenance Aug 25, 2026 19:00 - Aug 26, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, August 25, 2026, and 6:00 AM MT on Wednesday, August 26, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Aug 07, 2026 - 15:50 MDT
Posted on Aug 07, 2026 - 15:50 MDT
GPC Courtesy Advisory - CHG00066116 - August 27, 2026 - GPAPI PROD-US - 3.3+3.4 Feature Release Aug 26, 2026 23:00 - Aug 27, 2026 06:00 MDT
Please see the below maintenance advisory regarding GPAPI PROD-US - 3.3+3.4 Feature Release on Aug 27, 2026
Scheduled Maintenance: GPAPI PROD-US - 3.3+3.4 Feature Release
Effective August 27, 2026
Please be advised that Global Payments will be performing GPAPI PROD-US - 3.3+3.4 Feature Release to the production environment on Thursday, August 27, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 8:00 a.m. ET the same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 18, 2026 - 15:32 MDT
Scheduled Maintenance: GPAPI PROD-US - 3.3+3.4 Feature Release
Effective August 27, 2026
Please be advised that Global Payments will be performing GPAPI PROD-US - 3.3+3.4 Feature Release to the production environment on Thursday, August 27, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 8:00 a.m. ET the same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 18, 2026 - 15:32 MDT
GPC Courtesy Advisory - CHG00066654 - August 27, 2026- EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness Aug 26, 2026 23:30 - Aug 27, 2026 06:00 MDT
Please see the below maintenance advisory regarding GEI -TAAS # PROD - SAST fixes in file processing services, deployment through harness on August 27, 2026
Scheduled Maintenance: EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness
Effective August 27, 2026
Please be advised Global Payments will be performing EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment on Thursday, August 27, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 08:51 MDT
Scheduled Maintenance: EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness
Effective August 27, 2026
Please be advised Global Payments will be performing EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment on Thursday, August 27, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 08:51 MDT
GP Courtesy advisory - August 27, 2026 - Portico Patching Maintenance on Robinhood East / Central Aug 27, 2026 00:00-03:00 MDT
Please be advised Global Payments will be performing platform maintenance on Robinhood
East / Central, on Thursday, August 27, 2026. This maintenance is scheduled to begin at 02:00
AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams will be monitoring systems and strive to achieve maintenance activities
with no interruptions, merchants may experience very brief timeouts for any inflight Exchange,
GSAP, or GNAP merchant traffic that utilizes Portico service. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with
any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:56 MDT
East / Central, on Thursday, August 27, 2026. This maintenance is scheduled to begin at 02:00
AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams will be monitoring systems and strive to achieve maintenance activities
with no interruptions, merchants may experience very brief timeouts for any inflight Exchange,
GSAP, or GNAP merchant traffic that utilizes Portico service. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with
any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:56 MDT
GPC Courtesy Advisory - August 30th, 2026 - Interac IDP Maintenance Aug 29, 2026 23:00 - Aug 30, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: August 30th, 2026 -01:00 EDT
Planned End Date/Time: August 30th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 11:03 MDT
Planned Start & End Date/Time: August 30th, 2026 -01:00 EDT
Planned End Date/Time: August 30th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 11:03 MDT
GPC Courtesy Advisory - August 30th, 2026 - Interac IDP - Royal Bank of Canada (RBC) Maintenance Aug 30, 2026 02:00-05:00 MDT
Planned Start Date/Time: August 30th, 2026 - 04:00 EDT
Planned End Date/Time: August 30th, 2026 - 07:00 EDT
Provider Performing Maintenance: RBC
Description: RBC is performing a system Maintenance - DR Exercise
Service Affected: Interac Debit (IDP)
Issuer: RBC
Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #:WO0000009689719
Please note that RBC performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jul 16, 2026 - 16:29 MDT
Planned End Date/Time: August 30th, 2026 - 07:00 EDT
Provider Performing Maintenance: RBC
Description: RBC is performing a system Maintenance - DR Exercise
Service Affected: Interac Debit (IDP)
Issuer: RBC
Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #:WO0000009689719
Please note that RBC performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jul 16, 2026 - 16:29 MDT
*Revised* GPC Courtesy Advisory - CHG00064832 - September 1st, 2026 - Portico Maple Patching Maintenance Sep 1, 2026 00:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for September 01, 2026.
Please note that this maintenance has been rescheduled from August 20, 2026, to September 01, 2026.
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective September 01, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, September 01, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:01 MDT
Please note that this maintenance has been rescheduled from August 20, 2026, to September 01, 2026.
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective September 01, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, September 01, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:01 MDT
GPC Courtesy Advisory - CHG00066547 - Sept 2, 2026- EI# TaaS PROD - Kafka Exchange consumer schema change and SAST fixes in Taas services Sep 1, 2026 23:30 - Sep 2, 2026 06:00 MDT
Please see the below maintenance advisory regarding EI# TaaS PROD - Kafka Exchange consumer schema change and SAST fixes in Taas services on Sept 2, 2026.
Scheduled Maintenance: EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services
Effective Sept 2, 2026
Please be advised Global Payments will be performing EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services on Wednesday, Sept 2, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no transactional impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:26 MDT
Scheduled Maintenance: EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services
Effective Sept 2, 2026
Please be advised Global Payments will be performing EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services on Wednesday, Sept 2, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no transactional impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:26 MDT
GPC Courtesy Advisory - CHG00066727- September 02, 2026 - Portico 3.55 Prod Release on Robinhood East / Central Sep 2, 2026 02:00-05:00 MDT
Please see the below maintenance advisory regarding the Portico 3.55 production release on Robinhood East/Central, scheduled for September 2, 2026.
Scheduled Maintenance: Portico 3.55 Prod Release on Robinhood East / Central
Effective September 02, 2026
Please be advised Global Payments will be performing Portico version 3.55 release to the production environment on Wednesday, September 02, 2026. This maintenance is scheduled to begin at 4:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams will be monitoring systems and strive to achieve maintenance activities with no interruptions, merchants may experience very brief timeouts for any inflight Exchange, GSAP, or GNAP merchant traffic that utilizes Portico, on the URLs listed below.
● posgateway.secureexchange.net
● api.heartlandportico.com
● api2.heartlandportico.com
● api2-b.heartlandportico.com
● api2-c.heartlandportico.com
● api2-e.heartlandportico.com
● trans.pg.secureexchange.net
● transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:15 MDT
Scheduled Maintenance: Portico 3.55 Prod Release on Robinhood East / Central
Effective September 02, 2026
Please be advised Global Payments will be performing Portico version 3.55 release to the production environment on Wednesday, September 02, 2026. This maintenance is scheduled to begin at 4:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams will be monitoring systems and strive to achieve maintenance activities with no interruptions, merchants may experience very brief timeouts for any inflight Exchange, GSAP, or GNAP merchant traffic that utilizes Portico, on the URLs listed below.
● posgateway.secureexchange.net
● api.heartlandportico.com
● api2.heartlandportico.com
● api2-b.heartlandportico.com
● api2-c.heartlandportico.com
● api2-e.heartlandportico.com
● trans.pg.secureexchange.net
● transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:15 MDT
GPC Courtesy Advisory - September 12th, 2026 - Interac MobilePay TSP Maintenance Sep 12, 2026 21:00 - Sep 13, 2026 06:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: September 12th, 2026 - 23:00 EDT
Planned End Date/Time: September 13th, 2026 - 08:00 EDT
Provider Performing Maintenance: Interac
Description: Disaster Recovery (DR) Test
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: Inflight MobilePay TSP transactions for all issuers may be impacted during the maintenance window. During the maintenance period, end users can continue to complete transactions using their physical debit cards.
Interac Change #:86756
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com.
Posted on Aug 21, 2026 - 10:04 MDT
Planned Start Date/Time: September 12th, 2026 - 23:00 EDT
Planned End Date/Time: September 13th, 2026 - 08:00 EDT
Provider Performing Maintenance: Interac
Description: Disaster Recovery (DR) Test
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: Inflight MobilePay TSP transactions for all issuers may be impacted during the maintenance window. During the maintenance period, end users can continue to complete transactions using their physical debit cards.
Interac Change #:86756
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com.
Posted on Aug 21, 2026 - 10:04 MDT
GPC Courtesy Advisory - September 13th, 2026 - Interac IDP - TD Bank Maintenance Sep 13, 2026 00:00-05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: September 13th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:16 MDT
Planned Start & End Date/Time: September 13th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:16 MDT
GPC Courtesy Advisory - September 14th, 2026 - Interac IDP - TD Bank Maintenance Sep 14, 2026 00:00-05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: September 14th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:19 MDT
Planned Start & End Date/Time: September 14th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:19 MDT