All Systems Operational

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Ovation POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
99.97 % uptime
Today
GSAP Canada Operational
90 days ago
99.94 % uptime
Today
GNAP Canada Operational
90 days ago
99.94 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
99.94 % uptime
Today
Portico Canada GCP Operational
90 days ago
99.94 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only ? Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
Heartland ACH Operational
Heartland Bill Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pass/TransIT Scheduled Monthly Release May 18, 2025 22:00 - May 19, 2025 06:00 MDT

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, May 18, 2025 and 6:00 AM MT on Monday, May 19, 2025. While the release is completed, you may see interruptions while using the product.
Posted on May 13, 2025 - 10:41 MDT

Pass/TransIT Scheduled Weekly Maintenance May 19, 2025 22:00 - May 20, 2025 06:00 MDT

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, May 19, 2025 and 6:00 AM MT on Tuesday, May 20, 2025. You may see interruptions while using the product during the maintenance period.
Posted on May 13, 2025 - 10:53 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance May 19, 2025 22:00 - May 20, 2025 06:00 MDT

We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, May 19, 2025 and 6:00 AM MT on Tuesday, May 20, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on May 13, 2025 - 10:55 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance May 20, 2025 19:00 - May 21, 2025 06:00 MDT

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, May 20, 2025 and 6:00 AM MT on Wednesday, May 21, 2025. BAS files may be delayed due to this scheduled maintenance.
Posted on May 13, 2025 - 10:45 MDT

Ovation Scheduled Weekly Maintenance May 27, 2025 10:00-12:00 MDT

We will be releasing product and system enhancements to the Ovation platform between 10:00 AM MT and 12:00 PM MT on Tuesday, May 27, 2025. While the release is completed, no user impacts are expected.
Posted on May 13, 2025 - 10:43 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance May 27, 2025 19:00 - May 28, 2025 06:00 MDT

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, May 27, 2025 and 6:00 AM MT on Wednesday, May 28, 2025. BAS files may be delayed due to this scheduled maintenance.
Posted on May 13, 2025 - 10:49 MDT
May 18, 2025

No incidents reported today.

May 17, 2025
TSYS Batch Authorization System Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
May 17, 13:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 07:00 MDT
Scheduled - We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, May 17, 2025. BAS files may be delayed due to this release.
May 13, 10:38 MDT
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, May 17, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
May 13, 10:51 MDT
Saratoga / Sierra / Summit Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
May 17, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 01:00 MDT
Scheduled - We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, May 17, 2025. While the release is completed, Saratoga and Host Capture may experience disconnects.
May 13, 10:39 MDT
Transaction Central (TC) Data Center Move
Completed - The scheduled maintenance has been completed.
May 17, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 MDT
Scheduled - TSYS is moving the Primary Center from Suwanee to Tempe on Saturday, May 17th from 3:00 a.m. to 5 a.m. MT.

When traffic is redirected during this event there will be a risk of client impacts. Merchants that connect to the platform via IP addresses instead of URLs will need to keep all IP addresses on their systems for inbound and outbound transaction processing or monitoring.

There could be intermittent processing issues during this event. Some in-flight authorizations will time-out during this event.
May 15, 14:22 MDT
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, May 13, 2025 and 6:00 AM MT on Wednesday, May 14, 2025. BAS files may be delayed due to this scheduled maintenance.
May 2, 09:01 MDT
May 13, 2025
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, May 12, 2025 and 6:00 AM MT on Tuesday, May 13, 2025. The platform may experience disconnects while the maintenance is being performed.
May 2, 08:41 MDT
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, May 12, 2025 and 6:00 AM MT on Tuesday, May 13, 2025. You may see interruptions while using the product during the maintenance period.
May 2, 08:27 MDT
Ovation Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 03:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 02:00 MDT
Scheduled - We will be releasing product and system enhancements to the Ovation platform between 2:00 AM MT and 3:00 AM MT on Tuesday, May 13, 2025. During this maintenance, an update to RabbitMQ will be performed.

Multi-register Terminal+ or Register locations may encounter the following:

Timeclock: Registers may not be in sync.
Held Orders:
* Orders may reflect on one, but not all registers.
* Orders can be claimed on multiple registers.
Order Ahead: Notifications will not be displayed.
May 7, 15:31 MDT
May 12, 2025
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
May 12, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 22:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
May 2, 08:18 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, May 11, 2025 and 6:00 AM MT on Monday, May 12, 2025. While the release and maintenance are completed, you may see interruptions while using the product.
May 2, 08:11 MDT
May 11, 2025
May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, May 6, 2025 and 6:00 AM MT on Wednesday, May 7, 2025. BAS files may be delayed due to this scheduled maintenance.
May 2, 08:58 MDT
May 6, 2025
Ovation Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 10:00 MDT
Scheduled - We will be releasing product and system enhancements to the Ovation platform between 10:00 AM MT and 12:00 PM MT on Tuesday, May 6, 2025. While the release is completed, no user impacts are expected.
May 2, 08:17 MDT
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, May 5, 2025 and 6:00 AM MT on Tuesday, May 6, 2025. You may see interruptions while using the product during the maintenance period.
May 2, 08:25 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 6, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, May 5, 2025 and 6:00 AM MT on Tuesday, May 6, 2025. The platform may experience disconnects while the maintenance is being performed.
May 2, 08:39 MDT
May 5, 2025
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
May 5, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, May 4, 2025 and 6:00 AM MT on Monday, May 5, 2025. While the release and maintenance are completed, you may see interruptions while using the product.
May 2, 08:10 MDT
May 4, 2025
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