All Systems Operational

About This Site

Welcome to the Global Payments Integrated Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Vital Point-of-Sale, Cayan/Genius, and ProPay systems, please see the below links
http://status.propay.com/

Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Vital POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Heartland ACH Operational
90 days ago
100.0 % uptime
Today
Heartland Bill Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jan 30, 2023 22:00 - Jan 31, 2023 06:00 MST
We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, January 30, 2023 and 6:00 AM MT on Tuesday, January 31, 2023. The platform may experience disconnects while the maintenance is being performed.
Posted on Jan 17, 2023 - 13:02 MST
Pass/TransIT Scheduled Weekly Maintenance Jan 30, 2023 22:00 - Jan 31, 2023 06:00 MST
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January, 30, 2023 and 6:00 AM MT on Tuesday, January, 31, 2023. You may see interruptions while using the product during the maintenance period.
Posted on Jan 17, 2023 - 12:53 MST
Vital Scheduled Weekly Maintenance Jan 31, 2023 10:00-12:00 MST
We will be releasing product and system enhancements to the Vital platform between 10:00 AM MT and 12:00 PM MT on Tuesday, January 31, 2023. While the release is completed, no user impacts are expected.
Posted on Jan 17, 2023 - 12:34 MST
Past Incidents
Jan 27, 2023
Completed - The scheduled maintenance has been completed.
Jan 27, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 00:00 MST
Scheduled - We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Friday, January 27, 2023. While the release is completed, no user impacts are expected.
Jan 17, 12:30 MST
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Completed - The scheduled maintenance has been completed.
Jan 25, 04:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 19:00 MST
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January, 24, 2023 and 4:00 AM MT on Wednesday, January, 25, 2023.
BAS files may be delayed due to this scheduled maintenance.

Jan 17, 12:42 MST
Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 06:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:01 MST
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, January 23, 2023 and 6:00 AM MT on Tuesday, January 24, 2023. The platform may experience disconnects while the maintenance is being performed.
Jan 17, 12:58 MST
Completed - The scheduled maintenance has been completed.
Jan 24, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:01 MST
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January, 23, 2023 and 6:00 AM MT on Tuesday, January, 24, 2023. You may see interruptions while using the product during the maintenance period.
Jan 17, 12:50 MST
Jan 23, 2023
Completed - The scheduled maintenance has been completed.
Jan 23, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 22:02 MST
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, January 22, 2023, and 6:00 AM MT on Monday, January, 23, 2023. While the release and maintenance are completed, you may see interruptions while using the product.
Jan 17, 12:16 MST
Jan 22, 2023
Jan 21, 2023
Completed - The scheduled maintenance has been completed.
Jan 21, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 MST
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January, 21, 2023. Merchant BAS response files may be delayed due to this scheduled maintenance.
Jan 17, 12:45 MST
Completed - The scheduled maintenance has been completed.
Jan 21, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 MST
Scheduled - We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, January 21, 2022. BAS files may be delayed due to this release.
Dec 23, 15:17 MST
Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:00 MST
Scheduled - We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, January 21, 2023. While the release is completed, Saratoga and Host Capture may experience disconnects.
Dec 23, 15:20 MST
Jan 20, 2023
Completed - The scheduled maintenance has been completed.
Jan 20, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 00:00 MST
Scheduled - We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Friday, January 20, 2023. While the release is completed, no user impacts are expected.
Jan 17, 12:28 MST
Jan 19, 2023

No incidents reported.

Jan 18, 2023
Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 19:01 MST
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January, 17, 2023 and 4:00 AM MT on Wednesday, January, 18, 2023.
BAS files may be delayed due to this scheduled maintenance.

Jan 17, 12:40 MST
Jan 17, 2023
Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.