All Systems Operational

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
Info Center Operational
90 days ago
100.0 % uptime
Today
Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Genius POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
100.0 % uptime
Today
GSAP Canada Operational
90 days ago
100.0 % uptime
Today
GNAP Canada Operational
90 days ago
100.0 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
100.0 % uptime
Today
Portico Canada GCP Operational
90 days ago
100.0 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
GSAP-NA Operational
GP-API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

File Transfer Scheduled Weekly Maintenance Jul 25, 2026 07:00-13:00 MDT

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, July 25, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jul 08, 2026 - 11:18 MDT

Courtesy Advisory - CHG00062012 - July 25, 2026 - File Transmission System (DXOP) Production Maintenance (Application Upgrade) Jul 25, 2026 08:00-13:00 MDT

Please be advised, Global Payments will be performing Application Upgrade (DXOP) on
Saturday, July 25, 2026.

This maintenance is scheduled to begin at 10:00 a.m. ET and is scheduled to end at 3:00 p.m. ET on the same day.

Planned activities include an Application Upgrade to the primary system used by Global
Payments to send and receive file transmissions with customers via Secure File Transfer
Protocol (SFTP) and receive file transmissions with customers via Hypertext Transfer Protocol
Secure (HTTPS) methods. Please note that file transfer services will be suspended during a
portion of the maintenance for customers connecting to

Host - PDT-FT.PROD.GLOBALPAY.COM IP Address: 64.27.246.171 SFTP Port: 10022, HTTPS
Port: 10443

If you experience any issues connecting during this maintenance, please wait 30 minutes
and retry. If the issue still persists, contact 24/7 DataTrans Operations at
datatrans@globalpay.com for status updates.

For any questions regarding this activity, please contact filetrans-gpn@globalpayments.com

As always, please do not hesitate to contact your Global Payments Relationship Manager
with any questions regarding this announcement.
Posted on Jul 21, 2026 - 14:09 MDT

GPC Courtesy Advisory - July 26th, 2026 - Interac IDP - Royal Bank of Canada Maintenance Jul 26, 2026 02:00-05:00 MDT

GPC has been informed by Interac of an upcoming scheduled Maintenance event.

Planned Start Date/Time: July 26th, 2026- 04:00 EDT

Planned End Date/Time: July 26th, 2026 - 07:00 EDT

Provider Performing Maintenance: Royal Bank of Canada

Description: Royal Bank of Canada is performing a system maintenance

Service Affected: Interac Debit (IDP)

Issuer: Royal Bank of Canada

Impact: Royal Bank of Canadal Interac Debit (IDP) transactions might be impacted during this maintenance window.

Interac Change #: WO0000009686559

Please note that Royal Bank of Canada performs this maintenance and is external to Global Payments.
Posted on Jun 24, 2026 - 15:08 MDT

Pass/TransIT Scheduled Monthly Release Jul 26, 2026 22:00 - Jul 27, 2026 06:00 MDT

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, July 26, 2026 and 6:00 AM MT on Monday, July 27, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jul 08, 2026 - 11:10 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jul 27, 2026 22:00 - Jul 28, 2026 06:00 MDT

We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, July 27, 2026 and 6:00 AM MT on Tuesday, July 28, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Jul 08, 2026 - 11:22 MDT

Pass/TransIT Scheduled Weekly Maintenance Jul 27, 2026 22:00 - Jul 28, 2026 06:00 MDT

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, July 27, 2026 and 6:00 AM MT on Tuesday, July 28, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jul 08, 2026 - 11:19 MDT

GPC Courtesy Advisory - CHG00061103 - July 28, 2026 - EI -Taas# PROD SAST Fixes and DLQ Implementation in NRT Jul 27, 2026 23:30 - Jul 28, 2026 06:00 MDT

Please see the below maintenance advisory regarding EI -Taas# PROD SAST fixes and DLQ Implementation in NRT. scheduled for July 28, 2026.

Scheduled Maintenance: EI -Taas# PROD SAST fixes and DLQ Implementation in NRT.
Effective July 28, 2026

Please be advised Global Payments will be performing SAST fixes and DLQ Implementation in NRT. on Tuesday, July 28, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.

While support teams anticipate this maintenance to have no impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.

Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jul 14, 2026 - 16:11 MDT

GPC Courtesy Advisory - CHG00056124 - July 28, 2026 - Portico ATL/RIC (Maple) Application Platform Maintenance Jul 28, 2026 00:00-05:00 MDT

Please see the below maintenance advisory regarding Portico ATL/RIC (Maple) Application Platform Maintenance scheduled for July 28, 2026.

Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application on Tuesday, July 28, 2026. This maintenance is scheduled to begin at 02:00 AM ET and end at 07:00:00 AM ET.

While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated with the Portico application or service on the URL listed below:

api2-na.portico.globalpay.com

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jul 21, 2026 - 13:37 MDT

Genius POS Scheduled Weekly Maintenance Jul 28, 2026 02:00-04:00 MDT

We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, July 28, 2026. While the release is completed, no user impacts are expected.
Posted on Jul 08, 2026 - 11:14 MDT

Batch Authorization System Scheduled Weekly Maintenance Jul 28, 2026 19:00 - Jul 29, 2026 06:00 MDT

We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, July 28, 2026 and 6:00 AM MT on Wednesday, July 29, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Jul 08, 2026 - 11:16 MDT

GPC Courtesy Advisory - July 29, 2026 - Portico Maple Patching Maintenance Jul 29, 2026 00:00-05:00 MDT

Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for July 29, 2026.

Scheduled Maintenance: Portico Maple Patching Maintenance
Effective July 29, 2026

Please be advised Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application, on Wednesday, July 29, 2026. This maintenance is scheduled to begin at 02:00 AM ET and end at 07:00:00 AM ET.

While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated with the Portico application or service on the URL listed below:

api2-na.portico.globalpay.com

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jul 21, 2026 - 13:42 MDT

GPC Courtesy Advisory - CHG00062036 - July 30th, 2026 - GPAPI-PROD Release 2026 -3.1+3.2 Jul 29, 2026 23:00 - Jul 30, 2026 06:00 MDT

Please see below maintenance advisory regarding GPAPI-PROD Release 2026 -3.1+3.2 scheduled for July 30, 2026.

Scheduled Maintenance: GPAPI-PROD Release 2026 -3.1+3.2

Effective July 30, 2026

Please be advised Global Payments will be performing GPAPI-Prod 3.1+3.2 Feature Release to the production environment on Thursday, July 30, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 8:00 a.m. ET same day. During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jul 21, 2026 - 14:18 MDT

GPC Courtesy Advisory - CHG00061234 - August 04, 2026 - Tacit/ Relay Certificate update Aug 4, 2026 04:00-15:00 MDT

Please see the below maintenance advisory regarding Tacit/ Relay Certificate update scheduled for August 04, 2026.

Scheduled Maintenance: Tacit/ Relay Certificate update

Effective August 04, 2026

Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday August 04, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.

During this maintenance, the expiring Tacit Relay certificate for monetra.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecation of the SSL2 and vulnerable 1024 RSA ciphers.

Affected URLS for this change:

monetra.secureexchange.net

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jul 24, 2026 - 10:35 MDT

GPC Courtesy Advisory - August 6th, 2026 - Interac Mobile TSP - Google Pay Maintenance Aug 5, 2026 22:00 - Aug 6, 2026 01:00 MDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 22, 2026 - 14:07 MDT
Scheduled - GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: August 6th, 2026 - 00:01 EDT

Planned End Date/Time: August 6th, 2026 - 03:00 EDT
Provider Performing Maintenance: Interac

Description: Interac is performing an application maintenance for Google Pay services

Service Affected: TSP - Google Pay
Issuer: All

Impact: During this maintenance window, Google Pay services, including transaction processing, card provisioning might be impacted, for all issuers. There is no impact to Samsung Pay and Apple Pay.

Interac Change #: 93618

Please note that Interac performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Jul 22, 2026 - 13:26 MDT

GPC Courtesy Advisory - August 9th, 2026 - Interac TSP - MobilePay Maintenance Aug 8, 2026 22:00 - Aug 9, 2026 04:00 MDT

GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: August 9th, 2026 - 00:00 EDT

Planned End Date/Time: August 9th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac

Description: Interac is performing an Infrastructure maintenance

Service Affected: TSP - MobilePay Service
Issuer: All

Impact: Inflight MobilePay TSP transactions for all issuers may be impacted during the maintenance window.

Interac Change #: 89270

Please note that Interac performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jul 24, 2026 - 10:56 MDT

GPC Courtesy Advisory - August 11th, 2026 - Interac IDP - Royal Bank of Canada (RBC) Maintenance Aug 11, 2026 02:00-05:00 MDT

Planned Start Date/Time: August 11th, 2026 - 04:00 EDT

Planned End Date/Time: August 11th, 2026 - 07:00 EDT

Provider Performing Maintenance: RBC

Description: RBC is performing a system Maintenance - DR Exercise

Service Affected: Interac Debit (IDP)

Issuer: RBC

Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.

Interac Change #:WO0000009686094

Please note that RBC performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jul 15, 2026 - 15:23 MDT

GPC Courtesy Advisory - August 30th, 2026 - Interac IDP - Royal Bank of Canada (RBC) Maintenance Aug 30, 2026 02:00-05:00 MDT

Planned Start Date/Time: August 30th, 2026 - 04:00 EDT

Planned End Date/Time: August 30th, 2026 - 07:00 EDT

Provider Performing Maintenance: RBC

Description: RBC is performing a system Maintenance - DR Exercise

Service Affected: Interac Debit (IDP)

Issuer: RBC

Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.

Interac Change #:WO0000009689719

Please note that RBC performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jul 16, 2026 - 16:29 MDT
Jul 24, 2026

No incidents reported today.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
*Cancelled* CHG00054368 - Courtesy Advisory - July 9, 2026 - Atlanta Data Center Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 13:21 MDT
Update - *Cancelled* - The July 9, 2026 - Atlanta Data Center Network Maintenance has been cancelled. Teams will work to establish a new date to complete this maintenance.
Jun 25, 10:24 MDT
Scheduled - Scheduled Maintenance: Atlanta Data Center Network Maintenance

Effective July 9, 2026

Please be advised that Global Payments will be performing network maintenance in the Atlanta Data Center on Thursday, July 9, 2026.

This maintenance is scheduled to begin at 01:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.

During the maintenance window we do not expect any impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jun 24, 15:18 MDT
Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, July 21, 2026 and 6:00 AM MT on Wednesday, July 22, 2026. BAS files may be delayed due to this scheduled maintenance.
Jul 8, 11:15 MDT
GPC Courtesy Advisory - July 22nd, 2026 - Portico 3.54 Prod Release on Maple (ATL/RIC)
Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 02:00 MDT
Scheduled - Please see below maintenance advisory regarding Portico 3.54 Prod Release on Maple (ATL/RIC) scheduled for July 22, 2026.

Scheduled Maintenance : Portico 3.54 Prod Release on Maple (ATL/RIC)
Effective July 22, 2026

Please be advised Global Payments will be performing Portico version 3.54 release to the production environment on Wednesday, July 22, 2026. This maintenance is scheduled to begin at 4:00 a.m. ET and end at 07:00 a.m. ET the same day. While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight GSAP or GNAP merchant traffic associated Portico application or service on the URL’s listed below:

api2-na.portico.globalpay.com
api2-eu.portico.globalpay.com
api2-ap.portico.globalpay.com

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 6, 16:13 MDT
Jul 21, 2026
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, July 20, 2026 and 6:00 AM MT on Tuesday, July 21, 2026. The platform may experience disconnects while the maintenance is being performed.
Jul 8, 11:21 MDT
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, July 20, 2026 and 6:00 AM MT on Tuesday, July 21, 2026. You may see interruptions while using the product during the maintenance period.
Jul 8, 11:19 MDT
GPC Courtesy Advisory - CHG00058939 - July 21, 2026 - Network Maintenance in Atlanta Metro Data Center
Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:02 MDT
Scheduled - Please see below maintenance advisory regarding Network Maintenance in Atlanta Metro Data Center scheduled for July 21, 2026.

Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective July 21, 2026

Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, July 21, 2026.

This maintenance is scheduled to begin at 00:00 a.m. ET and end at 07:00 a.m. ET on the same day. During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Jul 14, 16:05 MDT
Genius POS Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 02:00 MDT
Scheduled - We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, July 21, 2026. While the release is completed, no user impacts are expected.
Jul 8, 11:12 MDT
Jul 20, 2026
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jul 20, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, July 19, 2026 and 6:00 AM MT on Monday, July 20, 2026. While the release is completed, you may see interruptions while using the product.
Jul 8, 11:09 MDT
GPC Courtesy Advisory - July 19th - July 20th,  2026 - Bank of Nova Scotia IDP Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:00 MDT
Scheduled - GPC has been notified by Interac of two upcoming scheduled maintenance events to be performed by BNS Bank.

Planned Start & End Date/Time:
July 19th , 2026 - 04:00 - 07:00 AM EDT
July 20th , 2026 - 04:00 - 07:00 AM EDT

Provider Performing Maintenance: Bank of Nova Scotia

Description: Bank of Nova Scotia is performing an emergency fix on their IDP platform

Service Affected: Interac Debit (IDP)

Issuer: Bank of Nova Scotia (BNS)

Impact: During these scheduled maintenance BNS Interac Debit (IDP) transactions might be impacted

Interac Change # WO0000009752786

Please note that Bank of Nova Scotia performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Jul 17, 14:48 MDT
Jul 19, 2026
GPC Courtesy Advisory - July 19th - July 20th,  2026 - Bank of Nova Scotia IDP Maintenance
Completed - The scheduled maintenance has been completed.
Jul 19, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 02:00 MDT
Scheduled - GPC has been notified by Interac of two upcoming scheduled maintenance events to be performed by BNS Bank.

Planned Start & End Date/Time:
July 19th , 2026 - 04:00 - 07:00 AM EDT
July 20th , 2026 - 04:00 - 07:00 AM EDT

Provider Performing Maintenance: Bank of Nova Scotia

Description: Bank of Nova Scotia is performing an emergency fix on their IDP platform

Service Affected: Interac Debit (IDP)

Issuer: Bank of Nova Scotia (BNS)

Impact: During these scheduled maintenance BNS Interac Debit (IDP) transactions might be impacted

Interac Change # WO0000009752786

Please note that Bank of Nova Scotia performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Jul 17, 14:46 MDT
Jul 18, 2026
Courtesy Advisory - CHG00059057 - July 18, 2026 - File Transmission System (DXOP) Production Maintenance (Application Upgrade)
Completed - The scheduled maintenance has been completed.
Jul 18, 13:02 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 08:00 MDT
Scheduled - Scheduled Maintenance: File Transmission System (DXOP) Production Maintenance
(Application Upgrade)

Effective July 18, 2026

Please be advised, Global Payments will be performing Application Upgrade (DXOP) on
Saturday, July 18, 2026.

This maintenance is scheduled to begin at 10:00 a.m. ET and is scheduled to end at 3:00 p.m. ET on the same day.

Planned activities include an Application Upgrade to the primary system used by Global
Payments to send and receive file transmissions with customers via Secure File Transfer
Protocol (SFTP) and receive file transmissions with customers via Hypertext Transfer Protocol
Secure (HTTPS) methods. Please note that file transfer services will be suspended during a
portion of the maintenance for customers connecting to

Host - PDT-FT.PROD.GLOBALPAY.COM IP Address: 64.27.246.171 SFTP Port: 10022, HTTPS
Port: 10443

If you experience any issues connecting during this maintenance, please wait 30 minutes
and retry. If the issue still persists, contact 24/7 DataTrans Operations at
datatrans@globalpay.com for status updates. For any questions regarding this activity,
please contact filetrans gpn@globalpayments.com

As always, please do not hesitate to contact your Global Payments Relationship Manager
with any questions regarding this announcement.
Jul 8, 15:07 MDT
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 13:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, July 18, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Jul 8, 11:17 MDT
Batch Authorization System Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jul 18, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 07:00 MDT
Scheduled - We will be performing our monthly release of product and system enhancements to the Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, July 18, 2026. BAS files may be delayed due to this release.
Jul 8, 11:06 MDT
Saratoga / Sierra / Summit Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jul 18, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 01:00 MDT
Scheduled - We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, July 18, 2026. While the release is completed, Saratoga and Host Capture may experience disconnects.
Jul 8, 11:07 MDT
Jul 17, 2026

No incidents reported.

Jul 16, 2026
GPC Courtesy Advisory - CHG00059990 - July 16th, 2026 - GPAPI-Prod 3.1 Feature Release
Completed - The scheduled maintenance has been completed.
Jul 16, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 23:00 MDT
Scheduled - Please see below maintenance advisory regarding GPAPI-Prod 3.1 Feature Release scheduled for July 16th, 2026.

Scheduled Maintenance: GPAPI-Prod 3.1 Feature Release

Effective July 16, 2026
Please be advised Global Payments will be performing GPAPI-Prod 3.1 Feature Release to the production environment on Thursday, July 16, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 8:00 a.m. ET same day.

During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 8, 13:53 MDT
Jul 15, 2026
GPC Courtesy Advisory - CANCELLED - CHG00058939 - July 21, 2026 - Network Maintenance in Atlanta Metro Data Center
Completed - The scheduled maintenance has been completed.
Jul 15, 15:45 MDT
Scheduled - The below Maintenance is cancelled and will be scheduled at a later date.

Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective July 21, 2026

Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, July 21, 2026.

This maintenance is scheduled to begin at 00:00 a.m. ET and end at 07:00 a.m. ET on the same day. During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Jul 15, 15:20 MDT
GPC Courtesy Advisory - CHG00060214 - July 15, 2026 - GSAP NA ATR Application upgrade
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 04:00 MDT
Scheduled - Please see the below maintenance advisory regarding GSAP NA ATR Application upgrade scheduled for July 15, 2026.

Scheduled Maintenance: GSAP NA ATR Application upgrade
Effective July 15, 2026

Please be advised regarding targeted GSAP-NA Platform ATR (stand by) maintenance to be conducted Wednesday July 15th, 2026. Our change window begins at 6:00am ET and will conclude at approximately 8:00am ET that day.

Planned activities include deployment of software updates designed to support card association compliance initiatives.

● Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will continue to be available during this event.
● There will be minimal impact to transaction processing. The region will operate in Alternate Transaction Routing (ATR) mode for a two-minute test after deployment. This is between the hours of 6:30am ET and 8:00am ET.
● Administrative functions such as reversal, tip adjust, pre-auth completion, and batch close functions will be unavailable to point-of-sale users while GSAP-NA is processing in ATR mode.

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 10, 14:37 MDT
Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, July 14, 2026, and 6:00 AM MT on Wednesday, July 15, 2026. BAS files may be delayed due to this scheduled maintenance.
Jun 25, 11:01 MDT
GPC Courtesy Advisory - July 15th, 2026 - CHG00059282- Portico 3.54 Prod Release on Robinhood
Completed - The scheduled maintenance has been completed.
Jul 15, 05:02 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:00 MDT
Scheduled - Please see below maintenance advisory regarding Portico 3.54 Prod Release on Robinhood scheduled for July 15th, 2026.

Scheduled Maintenance: Portico 3.54 Prod Release on Robinhood Effective July 15th, 2026

Please be advised Global Payments will be performing Portico 3.54 Prod Release on Robinhood on Wednesday, July 15, 2026. This maintenance is scheduled to begin at 04:00 a.m. ET and end at 07:00 a.m. ET the same day. While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URLs listed below:

api.heartlandportico.com
posgateway.secureexchange.net
api2.heartlandportico.com
api2-b.heartlandportico.com
api2-c.heartlandportico.com
api2-e.heartlandportico.com
trans.pg.secureexchange.net
transdb.pg.secureexchange.net

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 8, 14:11 MDT
GPC Courtesy Advisory - July 15th, 2026 - Portico 3.54 Prod Release on Robinhood
Completed - The scheduled maintenance has been completed.
Jul 15, 05:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:01 MDT
Scheduled - Please see below maintenance advisory regarding Portico 3.54 Prod Release on Robinhood scheduled for July 15th, 2026.

Scheduled Maintenance : Portico 3.54 Prod Release on Robinhood Effective July 15th, 2026

Please be advised Global Payments will be performing Portico 3.54 Prod Release on Robinhood on Wednesday, July 15, 2026. This maintenance is scheduled to begin at 04:00 a.m. ET and end at 07:00 a.m. ET the same day. While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URLs listed below:

api.heartlandportico.com
posgateway.secureexchange.net
api2.heartlandportico.com
api2-b.heartlandportico.com
api2-c.heartlandportico.com
api2-e.heartlandportico.com
trans.pg.secureexchange.net
transdb.pg.secureexchange.net

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 6, 13:17 MDT
GPC Courtesy Advisory - CHG00060554 - July 15, 2026 - Network Maintenance in Atlanta Metro Data Center
Completed - The scheduled maintenance has been completed.
Jul 15, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:01 MDT
Scheduled - Please see the below maintenance advisory regarding Network Maintenance in Atlanta Metro Data Center scheduled for July 15, 2026.

Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective July 15, 2026

Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Wednesday, July 15, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and end at 07:00 a.m. ET on the same day.

During the maintenance window we expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 10, 14:49 MDT
GPC Courtesy Advisory - CHG00060216 - July 15, 2026 - GNAP-North Host Production Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 04:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 03:00 MDT
Scheduled - Please see below maintenance advisory regarding GNAP-North Host Production Maintenance scheduled for July 15, 2026.

Scheduled Maintenance: GNAP-North Host Production Maintenance

Effective July 15, 2026

Please be advised that Global Payments will be performing targeted GNAP-Greenhouse North Authorization Platform maintenance on Wednesday, July 15th, 2026.

This maintenance is scheduled from 05:00 a.m. EDT to 06:00 a.m. EDT on the same day. During this maintenance window, a Mastercard compliance update will be implemented. While no impact is anticipated by the support teams, there is a possibility of brief, minimal service interruptions affecting transactions associated with Mastercard cards. Brief timeouts for in-flight MasterCard transactions may occur during this period.

Global Payments will actively monitor all systems throughout the entire maintenance window to ensure stability and minimize any potential disruption.

Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 9, 14:58 MDT
Jul 14, 2026
GPC Courtesy Advisory - CHG00055666 - July 14th, 2026 - GSAP-NA (G2-NA) Platform maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 19:01 MDT
Scheduled - Please see below maintenance advisory regarding GSAP-NA (G2-NA) Platform maintenance scheduled for July 14th, 2026.

Scheduled Maintenance: GSAP NA Platform maintenance

Effective July 14, 2026
Please be advised regarding targeted GSAP-NA (G2-NA) Platform maintenance to be conducted Tuesday July 14th, 2026. Our change window begins at 9:00pm ET and will conclude at approximately 12:00am ET next day.

Planned activities include GSAP SM database maintenance.

● Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be
unavailable between 9:00pm ET and approximately 12:00am ET next day.
● There will be no impact to transaction processing

As always, please do not hesitate to contact your Global Payments Relationship Manager with
any questions regarding this announcement.
Jul 8, 13:46 MDT
GPC Courtesy Advisory - CHG00057221 - July 14, 2026 - Tacit/ Relay Certificate update
Completed - The scheduled maintenance has been completed.
Jul 14, 11:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 04:00 MDT
Scheduled - Please see the below maintenance advisory regarding Tacit/ Relay Certificate update scheduled for July 14, 2026.

Scheduled Maintenance: Tacit/ Relay Certificate update
Effective July 14, 2026

Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday July 14, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 01:00 p.m. ET the same day.

During this maintenance, the expiring Tacit Relay certificate for txns.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.

Affected URLS for this change:
txns.secureexchange.net

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jun 23, 12:18 MDT
GPC Courtesy Advisory - CHG00059877 - July 14, 2026 - EI - Faas# PROD Update the LB timeout Fingerprint application
Completed - The scheduled maintenance has been completed.
Jul 14, 06:02 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:30 MDT
Scheduled - Please see the below maintenance advisory regarding EI - Faas# PROD Update the LB timeout Fingerprint application scheduled for July 14, 2026.

Scheduled Maintenance: EI - Faas# PROD Update the LB timeout Fingerprint application
Effective July 14, 2026

Please be advised Global Payments will be performing EI - Faas# PROD Update the LB timeout Fingerprint application in PROD Environment on Tuesday, July 14, 2026. This maintenance is scheduled to begin at 1:30 A.M. ET and end at 08:00 A.M. ET the same day. During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 8, 13:35 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, July 13, 2026, and 6:00 AM MT on Tuesday, July 14, 2026.
The platform may experience disconnects while the maintenance is being performed.
Jun 25, 10:48 MDT
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, July 13, 2026, and 6:00 AM MT on Tuesday, July 14, 2026. You may see interruptions while using the product during the maintenance period.
Jun 25, 10:53 MDT
GPC Courtesy Advisory - CHG00057740 - July 14, 2026 - Network Maintenance in Atlanta Metro Data Center
Completed - The scheduled maintenance has been completed.
Jul 14, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:02 MDT
Scheduled - Please see the below maintenance advisory regarding Network Maintenance in Atlanta Data Center scheduled for July 14, 2026.

Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective July 14, 2026

Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, July 14, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.

During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.

As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Jun 29, 14:45 MDT
Genius POS Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 04:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 02:00 MDT
Scheduled - We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, July 14, 2026. While the release is completed, no user impacts are expected.
Jun 25, 10:35 MDT
GPC Courtesy Advisory - July 14th, 2026 - Interac IDP - Central 1 Bank Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 03:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:00 MDT
Scheduled - GPC has been informed by Interac of an upcoming scheduled Maintenance event.

Planned Start Date/Time: July 14th, 2026 - 03:00 EDT

Planned End Date/Time: July 14th, 2026 - 5:30 EDT

Provider Performing Maintenance: Central 1 Bank

Description: Central 1 Bank is performing maintenance.

Service Affected: Interac Debit (IDP)

Issuer: Central 1 Bank

Impact: Central 1 Interac Debit (IDP) transactions might be impacted during this maintenance window.

Interac Change #: WO0000009677297

Please note that Central 1 Bank performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Jun 24, 15:02 MDT
Jul 13, 2026
GPC Courtesy Advisory - CHG00059336 - July 13, 2026 - GSAP NA Production Application Upgrade
Completed - The scheduled maintenance has been completed.
Jul 13, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 03:30 MDT
Scheduled - Please see below maintenance advisory regarding GSAP NA Production Application upgrade scheduled for July 13, 2026.

Scheduled Maintenance: GSAP NA Production Application upgrade Effective July 13, 2026

Please be advised regarding targeted GSAP-NA Platform maintenance to be conducted Monday July 13th, 2026. Our change window begins at 5:30am ET and will conclude at approximately 8:00am ET that day.

Planned activities include deployment of software updates designed to support card association compliance initiatives.

Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will be unavailable between approximately 5:30 am ET and 7:45 am ET.
There will be no impact to transaction processing.

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 8, 13:13 MDT
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, July 12, 2026, and 6:00 AM MT on Monday, July 13, 2026. While the release is completed, you may see interruptions while using the product.
Jun 25, 10:40 MDT
*Revised* GPC Courtesy Advisory - CHG00054962 - July 13, 2026 - Portico Maple Patching Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 MDT
Scheduled - Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for July 13, 2026.

Scheduled Maintenance : Portico Maple Patching Maintenance
Effective July 13, 2026

Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Monday, July 13, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00 AM. ET. While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:

api2-na.portico.globalpay.com

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jul 6, 16:20 MDT
Jul 12, 2026
GPC Courtesy Advisory - July 12th, 2026 - Interac IDP - CIBC Bank Maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 07:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:00 MDT
Scheduled - Planned Start Date/Time: July 12th, 2026 - 00:00 EDT

Planned End Date/Time: July 12th, 2026 - 09:00 EDT

Provider Performing Maintenance: DXC

Description: CIBC is conducting a release upgrade for Debit Issuer - IMN nodes

Service Affected: Interac Debit (IDP)

Issuer: CIBC

Impact: CIBC Interac Debit (IDP) transactions might be impacted during this maintenance window.

Interac Change #: WO0000009733295

Please note that CIBC performs this maintenance and is external to Global Payments.

For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Jul 8, 13:23 MDT
Jul 11, 2026
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, July 11, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Jun 25, 11:03 MDT
Saratoga / Sierra / Summit Unscheduled Maintenance - Saturday, July 11, 2026
Completed - The scheduled maintenance has been completed.
Jul 11, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 01:00 MDT
Scheduled - Global Payments will be conducting unscheduled maintenance on the authorization and capture platforms Saratoga, Sierra and Summit, on Saturday, July 11th, 2026, starting at 1:00 AM MT, and ending at 6:00 AM MT.

During this window, users on the Saratoga, Sierra, or Summit platforms may experience some disconnects.
Jul 9, 15:15 MDT
Jul 10, 2026

No incidents reported.

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