All Systems Operational
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement / Funding
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
Info Center
Operational
Merchant Authorization Platform/Core
Operational
Batch Authorization System (BAS)
Operational
Saratoga
Operational
Sierra
Operational
Summit
Operational
Genius POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Global Payments - Canada
Operational
GSAP Canada
Operational
GNAP Canada
Operational
GPEcom Canada
Operational
Portico Canada ATL/RIC
Operational
Portico Canada GCP
Operational
Portico Canada VT
Operational
GPAPI Canada
Operational
Loblaws Only
Operational
EVO
Operational
Heartland
Operational
NWS / PetroPay
Operational
VAPS
Operational
Exchange
Operational
Portico
Operational
GSAP-NA
Operational
GP-API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GPC Courtesy Advisory - September 1st, 2026 - Interac IDP - Desjardins Maintenance Sep 1, 2026 00:00-03:30 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: September 1st, 2026 - 02:00 EDT
Planned End Date/Time: September 1st, 2026 - 05:30 EDT
Provider Performing Maintenance: Desjardins
Description: Transfer production on secondary site (Toronto)
Service Affected: Interac Debit (IDP)
Issuer: Desjardins
Impact: Desjardins Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009846280
Please note that Desjardins performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 31, 2026 - 13:38 MDT
Planned Start & End Date/Time: September 1st, 2026 - 02:00 EDT
Planned End Date/Time: September 1st, 2026 - 05:30 EDT
Provider Performing Maintenance: Desjardins
Description: Transfer production on secondary site (Toronto)
Service Affected: Interac Debit (IDP)
Issuer: Desjardins
Impact: Desjardins Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009846280
Please note that Desjardins performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 31, 2026 - 13:38 MDT
*Revised* GPC Courtesy Advisory - CHG00064832 - September 1st, 2026 - Portico Maple Patching Maintenance Sep 1, 2026 00:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for September 01, 2026.
Please note that this maintenance has been rescheduled from August 20, 2026, to September 01, 2026.
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective September 01, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, September 01, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:01 MDT
Please note that this maintenance has been rescheduled from August 20, 2026, to September 01, 2026.
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective September 01, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, September 01, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:01 MDT
Genius POS Scheduled Weekly Maintenance Sep 1, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, September 1, 2026. While the release is completed, no user impacts are expected.
Posted on Aug 28, 2026 - 15:00 MDT
Posted on Aug 28, 2026 - 15:00 MDT
GPC Courtesy Advisory - CHG00057718 - September 01, 2026 - Emergency Security Maintenance in Richmond and Atlanta Metro Data Center Sep 1, 2026 02:00-05:00 MDT
Please see the below maintenance advisory regarding Emergency Security Maintenance in Richmond and Atlanta Metro Data Center scheduled for September 01, 2026.
Emergency Maintenance: Security Maintenance in Richmond and Atlanta Metro Data Center
Effective September 01, 2026
Please be advised that Global Payments will be performing security maintenance for Revenue customer connections across the Atlanta Metro and Richmond Data Centers on September 01, 2026. The maintenance window is scheduled from 4:00 a.m. ET to 7:00 a.m. ET.
No service impact is expected during this maintenance. Any affected applications will be automatically redirected to alternate Global Payments data center locations to ensure service continuity. If you experience any issues during the maintenance window, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 24, 2026 - 15:11 MDT
Emergency Maintenance: Security Maintenance in Richmond and Atlanta Metro Data Center
Effective September 01, 2026
Please be advised that Global Payments will be performing security maintenance for Revenue customer connections across the Atlanta Metro and Richmond Data Centers on September 01, 2026. The maintenance window is scheduled from 4:00 a.m. ET to 7:00 a.m. ET.
No service impact is expected during this maintenance. Any affected applications will be automatically redirected to alternate Global Payments data center locations to ensure service continuity. If you experience any issues during the maintenance window, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 24, 2026 - 15:11 MDT
GPC Courtesy Advisory - CHG00062031 - September 02, 2026 - Network Maintenance in Atlanta Metro Data Center Sep 1, 2026 22:00 - Sep 2, 2026 05:00 MDT
Please see the below Maintenance Advisory regarding security maintenance scheduled for September 02, 2026 at Atlanta Metro Data Center.
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective September 02, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Wednesday, September 02, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Aug 24, 2026 - 15:20 MDT
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective September 02, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Wednesday, September 02, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Aug 24, 2026 - 15:20 MDT
GPC Courtesy Advisory - CHG00066547 - Sept 2, 2026- EI# TaaS PROD - Kafka Exchange consumer schema change and SAST fixes in Taas services Sep 1, 2026 23:30 - Sep 2, 2026 06:00 MDT
Please see the below maintenance advisory regarding EI# TaaS PROD - Kafka Exchange consumer schema change and SAST fixes in Taas services on Sept 2, 2026.
Scheduled Maintenance: EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services
Effective Sept 2, 2026
Please be advised Global Payments will be performing EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services on Wednesday, Sept 2, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no transactional impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:26 MDT
Scheduled Maintenance: EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services
Effective Sept 2, 2026
Please be advised Global Payments will be performing EI# TaaS PROD -Kafka Exchange consumer schema change and SAST fixes in Taas services on Wednesday, Sept 2, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no transactional impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:26 MDT
GPC Courtesy Advisory - CHG00066727- September 02, 2026 - Portico 3.55 Prod Release on Robinhood East / Central Sep 2, 2026 02:00-05:00 MDT
Please see the below maintenance advisory regarding the Portico 3.55 production release on Robinhood East/Central, scheduled for September 2, 2026.
Scheduled Maintenance: Portico 3.55 Prod Release on Robinhood East / Central
Effective September 02, 2026
Please be advised Global Payments will be performing Portico version 3.55 release to the production environment on Wednesday, September 02, 2026. This maintenance is scheduled to begin at 4:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams will be monitoring systems and strive to achieve maintenance activities with no interruptions, merchants may experience very brief timeouts for any inflight Exchange, GSAP, or GNAP merchant traffic that utilizes Portico, on the URLs listed below.
● posgateway.secureexchange.net
● api.heartlandportico.com
● api2.heartlandportico.com
● api2-b.heartlandportico.com
● api2-c.heartlandportico.com
● api2-e.heartlandportico.com
● trans.pg.secureexchange.net
● transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:15 MDT
Scheduled Maintenance: Portico 3.55 Prod Release on Robinhood East / Central
Effective September 02, 2026
Please be advised Global Payments will be performing Portico version 3.55 release to the production environment on Wednesday, September 02, 2026. This maintenance is scheduled to begin at 4:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams will be monitoring systems and strive to achieve maintenance activities with no interruptions, merchants may experience very brief timeouts for any inflight Exchange, GSAP, or GNAP merchant traffic that utilizes Portico, on the URLs listed below.
● posgateway.secureexchange.net
● api.heartlandportico.com
● api2.heartlandportico.com
● api2-b.heartlandportico.com
● api2-c.heartlandportico.com
● api2-e.heartlandportico.com
● trans.pg.secureexchange.net
● transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 21, 2026 - 09:15 MDT
GPC Courtesy Advisory - CHG00067108 - Sept 3 2026 - GPAPI PROD-US - 3.3+3.4 Feature Release Sep 2, 2026 23:00 - Sep 3, 2026 07:00 MDT
Please see the below maintenance advisory for GPAPI PROD-US - 3.3+3.4 Feature Release scheduled for Sept 3, 2026.
Scheduled Maintenance: GPAPI PROD-US - 3.3+3.4 Feature Release
Effective Sept 3, 2026
Please be advised Global Payments will be performing GPAPI PROD-US - 3.3+3.4 Feature Release to the production environment on Thursday, September 3rd, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 8:00 a.m. ET same day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 25, 2026 - 13:33 MDT
Scheduled Maintenance: GPAPI PROD-US - 3.3+3.4 Feature Release
Effective Sept 3, 2026
Please be advised Global Payments will be performing GPAPI PROD-US - 3.3+3.4 Feature Release to the production environment on Thursday, September 3rd, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 8:00 a.m. ET same day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 25, 2026 - 13:33 MDT
GPC Courtesy Advisory - September 3rd, 2026 - Interac IDP Maintenance Sep 3, 2026 01:00-04:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: September 3rd, 2026 - 03:00 EDT
Planned End Date/Time: September 3rd, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac IMN
Description: Infrastructure Maintenance – Vendor (Rogers) firmware upgrade
Service Affected: Interac IDP debit transactions
Issuer: All issuers Interac Debit Cards
Impact: Debit cards transactions may be impacted during this maintenance.
Interac Change #: 93131
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 24, 2026 - 15:23 MDT
Planned Start Date/Time: September 3rd, 2026 - 03:00 EDT
Planned End Date/Time: September 3rd, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac IMN
Description: Infrastructure Maintenance – Vendor (Rogers) firmware upgrade
Service Affected: Interac IDP debit transactions
Issuer: All issuers Interac Debit Cards
Impact: Debit cards transactions may be impacted during this maintenance.
Interac Change #: 93131
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 24, 2026 - 15:23 MDT
*Revised* GPC Courtesy advisory - September 3rd, 2026 - GPeCom Maintenance Sep 3, 2026 21:00-23:00 MDT
Below maintenance has been rescheduled from August 12th to September 3rd, 2026.
Please see below maintenance advisory regarding GPeCom Maintenance scheduled for September 3rd, 2026.
Planned Start Date/Time: September 3rd, 2026 - 23:00 EDT
Planned End Date/Time: September 4th, 2026 - 01:00 EDT
Description: Database Failover. Core GPeCom Services will be moved to the Disaster Recovery (DR) region
Service Affected: GPeCom Application (API, 3DS2, Open Banking)
Impact: 6 minutes of downtime is expected around midnight at 12:00 AM EDT
Change Reference: CRQ-17403
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 26, 2026 - 16:20 MDT
Please see below maintenance advisory regarding GPeCom Maintenance scheduled for September 3rd, 2026.
Planned Start Date/Time: September 3rd, 2026 - 23:00 EDT
Planned End Date/Time: September 4th, 2026 - 01:00 EDT
Description: Database Failover. Core GPeCom Services will be moved to the Disaster Recovery (DR) region
Service Affected: GPeCom Application (API, 3DS2, Open Banking)
Impact: 6 minutes of downtime is expected around midnight at 12:00 AM EDT
Change Reference: CRQ-17403
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 26, 2026 - 16:20 MDT
Batch Authorization System Scheduled Weekly Maintenance Sep 8, 2026 19:00 - Sep 9, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, September 8, 2026, and 6:00 AM MT on Wednesday, September 9, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Aug 31, 2026 - 14:03 MDT
Posted on Aug 31, 2026 - 14:03 MDT
*Revised* CHG00061019 and CHG00052737 - Courtesy Advisory - Sept 9, 2026 - Network Maintenance in Atlanta Metro Data Center Sep 8, 2026 22:00 - Sep 9, 2026 05:00 MDT
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective Sept 9th, 2026
Please be advised that Global Payments will be performing network maintenance in the
Atlanta Metro Data Center on Wednesday, Sept 9, 2026. This maintenance is scheduled to
begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected
applications will be routed away or redirected to one of our other datacenter locations. If
you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions
regarding this announcement.
Posted on Aug 26, 2026 - 16:28 MDT
Effective Sept 9th, 2026
Please be advised that Global Payments will be performing network maintenance in the
Atlanta Metro Data Center on Wednesday, Sept 9, 2026. This maintenance is scheduled to
begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected
applications will be routed away or redirected to one of our other datacenter locations. If
you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions
regarding this announcement.
Posted on Aug 26, 2026 - 16:28 MDT
Genius POS Scheduled Weekly Maintenance Sep 9, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Wednesday, September 9, 2026. While the release is completed, no user impacts are expected.
Posted on Aug 28, 2026 - 15:05 MDT
Posted on Aug 28, 2026 - 15:05 MDT
GPC Courtesy Advisory - CHG00067173 - September 9th, 2026 - Portico 3.55 Prod Release on Maple (ATL/RIC) Sep 9, 2026 02:00-05:00 MDT
Please see below maintenance advisory regarding Portico 3.55 Prod Release on Maple (ATL/RIC) scheduled for September 9th, 2026.
Scheduled Maintenance: Portico 3.55 Prod Release on Maple (ATL/RIC)
Effective Sept 09, 2026
Please be advised Global Payments will be performing Portico version 3.55 release to the production environment on Wednesday, Sept 09, 2026. This maintenance is scheduled to begin at 4:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight GSAP or GNAP merchant traffic associated Portico application or service on the URL’s listed below:
api2-na.portico.globalpay.com
api2-eu.portico.globalpay.com
Api2-ap.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 26, 2026 - 16:14 MDT
Scheduled Maintenance: Portico 3.55 Prod Release on Maple (ATL/RIC)
Effective Sept 09, 2026
Please be advised Global Payments will be performing Portico version 3.55 release to the production environment on Wednesday, Sept 09, 2026. This maintenance is scheduled to begin at 4:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight GSAP or GNAP merchant traffic associated Portico application or service on the URL’s listed below:
api2-na.portico.globalpay.com
api2-eu.portico.globalpay.com
Api2-ap.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 26, 2026 - 16:14 MDT
GPC Courtesy Advisory - CRQ-17667 - September 10, 2026 - GPeCom Platform Production Maintenance Sep 9, 2026 22:00 - Sep 10, 2026 00:00 MDT
Please see the below maintenance advisory regarding GPeCom Platform Production Maintenance scheduled for September 10, 2026.
Scheduled Maintenance: GPeCom Platform Production Maintenance
Effective September 10, 2026
Please be advised that Global Payments will be performing GPecom maintenance in the production Environment on September 10, 2026. The maintenance window is scheduled from 00:00 a.m. ET to 02:00 a.m. ET.
During this maintenance window, 10% of the traffic for the Main GPeCom and 3DS API applications will be migrated from Apigee Edge to the new Apigee X environment for Production, as part of the initial Canary deployment. No service impact is anticipated during this activity. The migration will be closely monitored throughout the maintenance window, with established rollback and escalation procedures in place should any unexpected issues occur.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Aug 28, 2026 - 12:16 MDT
Scheduled Maintenance: GPeCom Platform Production Maintenance
Effective September 10, 2026
Please be advised that Global Payments will be performing GPecom maintenance in the production Environment on September 10, 2026. The maintenance window is scheduled from 00:00 a.m. ET to 02:00 a.m. ET.
During this maintenance window, 10% of the traffic for the Main GPeCom and 3DS API applications will be migrated from Apigee Edge to the new Apigee X environment for Production, as part of the initial Canary deployment. No service impact is anticipated during this activity. The migration will be closely monitored throughout the maintenance window, with established rollback and escalation procedures in place should any unexpected issues occur.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Aug 28, 2026 - 12:16 MDT
File Transfer Scheduled Weekly Maintenance Sep 12, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, September 12, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Aug 31, 2026 - 14:06 MDT
Posted on Aug 31, 2026 - 14:06 MDT
GPC Courtesy Advisory - September 12th, 2026 - Interac MobilePay TSP Maintenance Sep 12, 2026 21:00 - Sep 13, 2026 06:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: September 12th, 2026 - 23:00 EDT
Planned End Date/Time: September 13th, 2026 - 08:00 EDT
Provider Performing Maintenance: Interac
Description: Disaster Recovery (DR) Test
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: Inflight MobilePay TSP transactions for all issuers may be impacted during the maintenance window. During the maintenance period, end users can continue to complete transactions using their physical debit cards.
Interac Change #:86756
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com.
Posted on Aug 21, 2026 - 10:04 MDT
Planned Start Date/Time: September 12th, 2026 - 23:00 EDT
Planned End Date/Time: September 13th, 2026 - 08:00 EDT
Provider Performing Maintenance: Interac
Description: Disaster Recovery (DR) Test
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: Inflight MobilePay TSP transactions for all issuers may be impacted during the maintenance window. During the maintenance period, end users can continue to complete transactions using their physical debit cards.
Interac Change #:86756
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com.
Posted on Aug 21, 2026 - 10:04 MDT
GPC Courtesy Advisory - September 13th, 2026 - Interac IDP - TD Bank Maintenance Sep 13, 2026 00:00-05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: September 13th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:16 MDT
Planned Start & End Date/Time: September 13th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:16 MDT
GPC Courtesy Advisory - September 14th, 2026 - Interac IDP - TD Bank Maintenance Sep 14, 2026 00:00-05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: September 14th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:19 MDT
Planned Start & End Date/Time: September 14th, 2026, 02:00 - 7:00 EDT
Provider Performing Maintenance: TD Canada Trust
Description: TD bank performing a maintenance on the Tandem Platform
Service Affected: Interac Debit (IDP)
Issuer: TD Canada Trust
Impact: TD Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009810249
Please note that TD Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Aug 21, 2026 - 10:19 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Sep 14, 2026 22:00 - Sep 15, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, September 14, 2026, and 6:00 AM MT on Tuesday, September 15, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Aug 31, 2026 - 14:14 MDT
Posted on Aug 31, 2026 - 14:14 MDT
Pass/TransIT Scheduled Weekly Maintenance Sep 14, 2026 22:00 - Sep 15, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, September 14, 2026, and 6:00 AM MT on Tuesday, September 15, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Aug 31, 2026 - 14:09 MDT
Posted on Aug 31, 2026 - 14:09 MDT
Genius POS Scheduled Weekly Maintenance Sep 15, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, September 15, 2026. While the release is completed, no user impacts are expected.
Posted on Aug 28, 2026 - 15:08 MDT
Posted on Aug 28, 2026 - 15:08 MDT
Batch Authorization System Scheduled Weekly Maintenance Sep 15, 2026 19:00 - Sep 16, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, September 15, 2026, and 6:00 AM MT on Wednesday, September 16, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Aug 31, 2026 - 14:04 MDT
Posted on Aug 31, 2026 - 14:04 MDT
*Revised* GPC Courtesy Advisory - October 4th, 2026 - Interac IDP Maintenance Oct 3, 2026 23:00 - Oct 4, 2026 04:00 MDT
Please note that the below Interac maintenance has been rescheduled from August 30th to October 4th.
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: October 4th, 2026 - 01:00 EDT
Planned End Date/Time: October 4th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 26, 2026 - 16:23 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: October 4th, 2026 - 01:00 EDT
Planned End Date/Time: October 4th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 26, 2026 - 16:23 MDT