Pass/TransIT Scheduled Weekly Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2023 - 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, June 5, 2023 and 6:00 AM MT on Tuesday, June 6, 2023. You may see interruptions while using the product during the maintenance period.
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2023 - 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, June 5, 2023 and 6:00 AM MT on Tuesday, June 6, 2023. The platform may experience disconnects while the maintenance is being performed.

About This Site

Welcome to the Global Payments Integrated Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Vital Point-of-Sale, Cayan/Genius, and ProPay systems, please see the below links
http://status.propay.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
99.97 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Under Maintenance
90 days ago
100.0 % uptime
Today
Merchant Center Under Maintenance
90 days ago
100.0 % uptime
Today
Hosted Under Maintenance
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Under Maintenance
90 days ago
100.0 % uptime
Today
CounterPASS/POS Under Maintenance
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Under Maintenance
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Under Maintenance
90 days ago
100.0 % uptime
Today
Settlement / Funding Under Maintenance
90 days ago
100.0 % uptime
Today
Auto-Boarding Under Maintenance
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Under Maintenance
90 days ago
99.88 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Under Maintenance
90 days ago
99.84 % uptime
Today
Sierra Under Maintenance
90 days ago
99.84 % uptime
Today
Summit Under Maintenance
90 days ago
99.84 % uptime
Today
Vital POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Heartland ACH Operational
90 days ago
100.0 % uptime
Today
Heartland Bill Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
TSYS Batch Authorization System Scheduled Weekly Maintenace Jun 6, 2023 19:00 - Jun 7, 2023 06:00 MDT
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, June 6, 2023 and 6:00 AM MT on Wednesday, June 7, 2023. BAS files may be delayed due to this scheduled maintenance.
Posted on Jun 01, 2023 - 09:59 MDT
Vital Scheduled Weekly Maintenance Jun 9, 2023 00:00-02:00 MDT
We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Friday, June 9, 2023. While the release is completed, no user impacts are expected.
Posted on Jun 01, 2023 - 09:47 MDT
File Transfer Scheduled Weekly Maintenace Jun 10, 2023 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, June 10, 2023. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jun 01, 2023 - 10:05 MDT
Pass/TransIT Scheduled Weekly Maintenance Jun 12, 2023 22:00 - Jun 13, 2023 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, June 12, 2023 and 6:00 AM MT on Tuesday, June 13, 2023. You may see interruptions while using the product during the maintenance period.
Posted on Jun 01, 2023 - 10:12 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jun 12, 2023 22:00 - Jun 13, 2023 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, June 12, 2023 and 6:00 AM MT on Tuesday, June 13, 2023. The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 01, 2023 - 10:19 MDT
Vital Scheduled Weekly Maintenance Jun 13, 2023 10:00-12:00 MDT
We will be releasing product and system enhancements to the Vital platform between 10:00 AM MT and 12:00 PM MT on Tuesday, June 13, 2023. While the release is completed, no user impacts are expected.
Posted on Jun 01, 2023 - 09:53 MDT
TSYS Batch Authorization System Scheduled Weekly Maintenace Jun 13, 2023 19:00 - Jun 14, 2023 06:00 MDT
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, June 13, 2023 and 6:00 AM MT on Wednesday, June 14, 2023. BAS files may be delayed due to this scheduled maintenance.
Posted on Jun 01, 2023 - 10:02 MDT
Vital Scheduled Weekly Maintenance Jun 16, 2023 00:00-02:00 MDT
We will be releasing product and system enhancements to the Vital platform between 12:00 AM MT and 2:00 AM MT on Friday, June 16, 2023. While the release is completed, no user impacts are expected.
Posted on Jun 01, 2023 - 09:50 MDT
Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jun 5, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:01 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, June 4, 2023 and 6:00 AM MT on Monday, June 5, 2023. While the release and maintenance are completed, you may see interruptions while using the product.
Jun 1, 09:41 MDT
Jun 4, 2023
Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
TSYS Batch Authorization System Scheduled Weekly Maintenace
Completed - The scheduled maintenance has been completed.
May 31, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, May 30, 2023 and 6:00 AM MT on Wednesday, May 31, 2023. BAS files may be delayed due to this scheduled maintenance.
May 5, 13:30 MDT
May 30, 2023
Vital Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 10:01 MDT
Scheduled - We will be releasing product and system enhancements to the Vital platform between 10:00 AM MT and 12:00 PM MT on Tuesday, May 30, 2023. While the release is completed, no user impacts are expected.
May 5, 13:51 MDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
TSYS Batch Authorization System Scheduled Weekly Maintenace
Completed - The scheduled maintenance has been completed.
May 24, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, May 23, 2023 and 6:00 AM MT on Wednesday, May 24, 2023. BAS files may be delayed due to this scheduled maintenance.
May 5, 13:27 MDT
May 23, 2023
Transaction Express (TXP) Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
May 23, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 19:00 MDT
Scheduled - We will be releasing product and system enhancements to the Transaction Express (TXP) platform between 7:00 PM MT and 11:00 PM MT on Tuesday, May 23, 2023. We will be updating Captcha within TXP so that subsequent transactions will require Captcha and Captcha will not be able to be bypassed.
May 5, 14:47 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 23, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, May 22, 2023 and 6:00 AM MT on Tuesday, May 23, 2023. The platform may experience disconnects while the maintenance is being performed.
May 5, 14:28 MDT
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
May 23, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, May 22, 2023 and 6:00 AM MT on Tuesday, May 23, 2023. You may see interruptions while using the product during the maintenance period.
May 5, 14:24 MDT
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