All Systems Operational
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement / Funding
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
Info Center
Operational
Merchant Authorization Platform/Core
Operational
Batch Authorization System (BAS)
Operational
Saratoga
Operational
Sierra
Operational
Summit
Operational
Genius POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Global Payments - Canada
Operational
GSAP Canada
Operational
GNAP Canada
Operational
GPEcom Canada
Operational
Portico Canada ATL/RIC
Operational
Portico Canada GCP
Operational
Portico Canada VT
Operational
GPAPI Canada
Operational
Loblaws Only
Operational
EVO
Operational
Heartland
Operational
NWS / PetroPay
Operational
VAPS
Operational
Exchange
Operational
Portico
Operational
Heartland ACH
Operational
Heartland Bill Pay
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
File Transfer Scheduled Weekly Maintenance May 9, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, May 9, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Apr 29, 2026 - 15:08 MDT
Posted on Apr 29, 2026 - 15:08 MDT
*Revised* GPC Courtesy Advisory - May 9th, 2026 - Interac IDP - MobilePay TSP Maintenance May 9, 2026 20:00 - May 10, 2026 08:00 MDT
The below maintenance has been rescheduled from April 25th to May 9th.
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 9th, 2026 - 22:00 EDT
Planned End Date/Time: May 10th, 2026 - 10:00 EDT
Provider Performing Maintenance: Interac
Description: Application Deployment to a newer version
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 90005
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Apr 24, 2026 - 10:32 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 9th, 2026 - 22:00 EDT
Planned End Date/Time: May 10th, 2026 - 10:00 EDT
Provider Performing Maintenance: Interac
Description: Application Deployment to a newer version
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 90005
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Apr 24, 2026 - 10:32 MDT
*Revised* GPC Courtesy Advisory - May 10th, 2026 - Interac IDP Maintenance May 10, 2026 01:00-04:00 MDT
Below maintenance has been rescheduled from March 15th, 2026 to May 10th, 2026
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 10th, 2026 - 03:00 EDT
Planned End Date/Time: May 10th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac IMN
Description: Infrastructure Maintenance – Vendor (Rogers) firmware upgrade
Service Affected: Interac IDP transactions
Impact: Debit cards transactions may be impacted during this maintenance.
Interac Change #: 87185
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Apr 27, 2026 - 13:11 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 10th, 2026 - 03:00 EDT
Planned End Date/Time: May 10th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac IMN
Description: Infrastructure Maintenance – Vendor (Rogers) firmware upgrade
Service Affected: Interac IDP transactions
Impact: Debit cards transactions may be impacted during this maintenance.
Interac Change #: 87185
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Apr 27, 2026 - 13:11 MDT
GPC Courtesy Advisory - CHG00048644 - May 11, 2026 - GSAP NA Production Platform maintenance May 11, 2026 03:30-06:00 MDT
Please see the below maintenance advisory regarding GSAP NA Production Platform maintenance scheduled for 11th May 2026.
Scheduled Maintenance: GSAP NA Production Platform maintenance
Effective May 11, 2026
Please be advised regarding targeted GSAP-NA Platform maintenance to be conducted on Monday May 11th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
● G2 Tools Internal Tracing, Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 5:45 a.m. ET and approximately 8:00 a.m. ET.
● There will be no impact to transaction processing.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 01, 2026 - 14:32 MDT
Scheduled Maintenance: GSAP NA Production Platform maintenance
Effective May 11, 2026
Please be advised regarding targeted GSAP-NA Platform maintenance to be conducted on Monday May 11th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
● G2 Tools Internal Tracing, Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 5:45 a.m. ET and approximately 8:00 a.m. ET.
● There will be no impact to transaction processing.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 01, 2026 - 14:32 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center on May 12, 2026 May 11, 2026 22:00 - May 12, 2026 05:00 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 12, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, May 12, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 09:48 MDT
Effective May 12, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, May 12, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 09:48 MDT
Pass/TransIT Scheduled Weekly Maintenance May 11, 2026 22:00 - May 12, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, May 11, 2026 and 6:00 AM MT on Tuesday, May 12, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Apr 29, 2026 - 15:11 MDT
Posted on Apr 29, 2026 - 15:11 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance May 11, 2026 22:00 - May 12, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, May 11, 2026 and 6:00 AM MT on Tuesday, May 12, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Apr 29, 2026 - 15:13 MDT
Posted on Apr 29, 2026 - 15:13 MDT
Genius POS Scheduled Weekly Maintenance May 12, 2026 02:00-06:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, May 12, 2026. While the release is completed, no user impacts are expected.
Posted on Apr 29, 2026 - 15:04 MDT
Posted on Apr 29, 2026 - 15:04 MDT
Batch Authorization System Scheduled Weekly Maintenance May 12, 2026 19:00 - May 13, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, May 12, 2026 and 6:00 AM MT on Wednesday, May 13, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Apr 29, 2026 - 15:07 MDT
Posted on Apr 29, 2026 - 15:07 MDT
CHG00047378 - Courtesy Advisory - May 13, 2026 - Mastercard Maintenance in Atlanta Data Center May 12, 2026 22:00 - May 13, 2026 06:00 MDT
Scheduled Maintenance: Mastercard Maintenance in Atlanta Data Center
Effective May 13, 2026
Please be advised that Global Payments will be performing maintenance in the Atlanta Data
Center on Wednesday, May 13, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET
and is scheduled to end at 08:00 a.m. ET on the same day.
During this maintenance, we do not expect any impact to the applications/services. Global
Payments will monitor all systems during the entire process. If you experience any issues, please
follow established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any
questions regarding this announcement.
Posted on Apr 30, 2026 - 16:30 MDT
Effective May 13, 2026
Please be advised that Global Payments will be performing maintenance in the Atlanta Data
Center on Wednesday, May 13, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET
and is scheduled to end at 08:00 a.m. ET on the same day.
During this maintenance, we do not expect any impact to the applications/services. Global
Payments will monitor all systems during the entire process. If you experience any issues, please
follow established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any
questions regarding this announcement.
Posted on Apr 30, 2026 - 16:30 MDT
GPC Courtesy Advisory - CHG00047378 - May 13, 2026 - Mastercard Maintenance in Atlanta Data Center May 12, 2026 22:00 - May 13, 2026 06:00 MDT
Please see the below maintenance advisory regarding Mastercard Maintenance in Atlanta Data Center scheduled for May 13, 2026.
Scheduled Maintenance: Mastercard Maintenance in Atlanta Data Center
Effective: May 13, 2026
Please be advised that Global Payments will be performing maintenance in the Atlanta Data Center on Wednesday, May 13, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 08:00 a.m. ET on the same day.
During this maintenance, we do not expect any impact to the applications/services. Global Payments will monitor all systems during the entire process. If you experience any issues, please follow established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 04, 2026 - 09:31 MDT
Scheduled Maintenance: Mastercard Maintenance in Atlanta Data Center
Effective: May 13, 2026
Please be advised that Global Payments will be performing maintenance in the Atlanta Data Center on Wednesday, May 13, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 08:00 a.m. ET on the same day.
During this maintenance, we do not expect any impact to the applications/services. Global Payments will monitor all systems during the entire process. If you experience any issues, please follow established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 04, 2026 - 09:31 MDT
GPC Courtesy Advisory - CHG00050596 -May 13, 2026 - Portico 3.52 Prod Release on Maple (ATL/RIC) May 13, 2026 02:00-05:00 MDT
Please see the below maintenance advisory regarding Portico 3.52 Prod Release on Maple (ATL/RIC) scheduled for May 13, 2026.
Scheduled Maintenance: Portico 3.52 Prod Release on Maple (ATL/RIC)
Effective: May 13, 2026
Please be advised Global Payments will be performing Portico version 3.52 release to the production environment on Wednesday, May 13, 2026. This maintenance is scheduled to begin at 04:00 A.M. ET and end at 07:00 A.M. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in-flight merchant traffic during the failover from one data center to the other.
api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 04, 2026 - 14:02 MDT
Scheduled Maintenance: Portico 3.52 Prod Release on Maple (ATL/RIC)
Effective: May 13, 2026
Please be advised Global Payments will be performing Portico version 3.52 release to the production environment on Wednesday, May 13, 2026. This maintenance is scheduled to begin at 04:00 A.M. ET and end at 07:00 A.M. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in-flight merchant traffic during the failover from one data center to the other.
api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 04, 2026 - 14:02 MDT
CHG00050596 - Courtesy Advisory - May 13, 2026 - Portico 3.52 Prod Release on Maple (ATL/RIC) May 13, 2026 02:00-05:00 MDT
Scheduled Maintenance: Portico 3.52 Prod Release on Maple (ATL/RIC)
Effective May 13, 2026
Please be advised Global Payments will be performing Portico version 3.52 release to the
production environment on Wednesday, May 13, 2026. This maintenance is scheduled to begin at
04:00 A.M. ET and end at 07:00 A.M. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants
may experience minimal service interruption for any in-flight merchant traffic during the failover
from one data center to the other.
api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any
questions regarding this announcement.
Posted on May 04, 2026 - 14:22 MDT
Effective May 13, 2026
Please be advised Global Payments will be performing Portico version 3.52 release to the
production environment on Wednesday, May 13, 2026. This maintenance is scheduled to begin at
04:00 A.M. ET and end at 07:00 A.M. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants
may experience minimal service interruption for any in-flight merchant traffic during the failover
from one data center to the other.
api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any
questions regarding this announcement.
Posted on May 04, 2026 - 14:22 MDT
GPC Courtesy Advisory - CHG00048645 -May 13, 2026 - GSAP NA ATR Application Upgrade May 13, 2026 03:30-06:00 MDT
Please see the below maintenance advisory regarding GSAP NA ATR Application upgrade scheduled for 13th May 2026.
Scheduled Maintenance: GSAP NA ATR Application Upgrade
Effective May 13, 2026
Please be advised regarding targeted GSAP-NA Platform ATR (stand by) maintenance to be conducted Wednesday, May 13th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
● Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will continue to be available during this event.
● There will be minimal impact to transaction processing. The region will operate in Alternate Transaction Routing (ATR) mode for a two-minute test after deployment. This is between the hours of 6:30 a.m. ET and 8:00 a.m. ET.
● Administrative functions such as reversal, tip adjust, pre-auth completion, and batch close functions will be unavailable to point-of-sale users while GSAP-NA is processing in ATR mode.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 04, 2026 - 09:34 MDT
Scheduled Maintenance: GSAP NA ATR Application Upgrade
Effective May 13, 2026
Please be advised regarding targeted GSAP-NA Platform ATR (stand by) maintenance to be conducted Wednesday, May 13th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
● Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will continue to be available during this event.
● There will be minimal impact to transaction processing. The region will operate in Alternate Transaction Routing (ATR) mode for a two-minute test after deployment. This is between the hours of 6:30 a.m. ET and 8:00 a.m. ET.
● Administrative functions such as reversal, tip adjust, pre-auth completion, and batch close functions will be unavailable to point-of-sale users while GSAP-NA is processing in ATR mode.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 04, 2026 - 09:34 MDT
GPC Courtesy Advisory - May 14th, 2026 - Interac IDP - MobilePay TSP Maintenance May 14, 2026 20:00 - May 15, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 14th, 2026 - 22:00 EDT
Planned End Date/Time: May 15th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Certificate update on the firewalls
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 90519
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on May 04, 2026 - 09:37 MDT
Planned Start Date/Time: May 14th, 2026 - 22:00 EDT
Planned End Date/Time: May 15th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Certificate update on the firewalls
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 90519
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on May 04, 2026 - 09:37 MDT
*Revised* GPC Courtesy Advisory - May 17th, 2026 - Interac IDP Maintenance May 17, 2026 01:00-04:00 MDT
Below maintenance has been rescheduled from March 22nd, 2026 to May 17th, 2026.
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 17th, 2026 - 03:00 EDT
Planned End Date/Time: May 17th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac IMN
Description: Infrastructure Maintenance – Vendor (Rogers) firmware upgrade
Service Affected: Interac IDP transactions
Impact: Debit cards transactions may be impacted during this maintenance.
Interac Change #: 87186
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Mar 30, 2026 - 10:56 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 17th, 2026 - 03:00 EDT
Planned End Date/Time: May 17th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac IMN
Description: Infrastructure Maintenance – Vendor (Rogers) firmware upgrade
Service Affected: Interac IDP transactions
Impact: Debit cards transactions may be impacted during this maintenance.
Interac Change #: 87186
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Mar 30, 2026 - 10:56 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center on May 19, 2026 May 18, 2026 22:00 - May 19, 2026 05:00 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 19, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, May 19, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 09:37 MDT
Effective May 19, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, May 19, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 09:37 MDT
GPC Courtesy Advisory - CHG00050420 - May 19, 2026 - Network Maintenance in Richmond Data Center May 18, 2026 22:00 - May 19, 2026 05:00 MDT
Please see the below maintenance advisory regarding Network Maintenance in Richmond Data Center scheduled for May 19th, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 19, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, May 19, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations.If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 13:10 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 19, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, May 19, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations.If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 13:10 MDT
GPC Courtesy Advisory - CHG00050025 - May 20, 2026 - Network Maintenance in Richmond Data Center May 19, 2026 22:00 - May 20, 2026 05:00 MDT
Update -
***Components updated to include VAPS / NWS / Exchange***
Please see the below maintenance advisory regarding Network Maintenance in Richmond Data Center scheduled for May 20, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 20, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, May 20, 2026. This maintenance is scheduled to begin at 0:00 a.m. ET and ends at 07:00 a.m. ET.
During the maintenance window we do expect minimal to no impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
May 08, 2026 - 10:12 MDT
Please see the below maintenance advisory regarding Network Maintenance in Richmond Data Center scheduled for May 20, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 20, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, May 20, 2026. This maintenance is scheduled to begin at 0:00 a.m. ET and ends at 07:00 a.m. ET.
During the maintenance window we do expect minimal to no impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
May 08, 2026 - 10:12 MDT
Scheduled -
Please see the below maintenance advisory regarding Network Maintenance in Richmond Data Center scheduled for May 20, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 20, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, May 20, 2026. This maintenance is scheduled to begin at 0:00 a.m. ET and ends at 07:00 a.m. ET.
During the maintenance window we do expect minimal to no impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
May 08, 2026 - 10:03 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 20, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, May 20, 2026. This maintenance is scheduled to begin at 0:00 a.m. ET and ends at 07:00 a.m. ET.
During the maintenance window we do expect minimal to no impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
May 08, 2026 - 10:03 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center on May 27, 2026 May 26, 2026 22:00 - May 27, 2026 05:00 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective May 27, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, May 27, 2026. This maintenance is scheduled to begin at 0:00 a.m. ET and end at 07:00 a.m. ET.
During the maintenance window we expect minimal to no impact. If you experience any issues,
please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 09:58 MDT
Effective May 27, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Wednesday, May 27, 2026. This maintenance is scheduled to begin at 0:00 a.m. ET and end at 07:00 a.m. ET.
During the maintenance window we expect minimal to no impact. If you experience any issues,
please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on May 08, 2026 - 09:58 MDT
*Revised* GPC Courtesy Advisory - May 30th, 2026 - Interac IDP - MobilePay TSP Maintenance May 30, 2026 20:00 - May 31, 2026 08:00 MDT
The below maintenance has been rescheduled from May 9th to May 30th.
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 30th, 2026 - 22:00 EDT
Planned End Date/Time: May 31th, 2026 - 10:00 EDT
Provider Performing Maintenance: Interac
Description: Application Deployment to a newer version
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 90005
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on May 08, 2026 - 09:25 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: May 30th, 2026 - 22:00 EDT
Planned End Date/Time: May 31th, 2026 - 10:00 EDT
Provider Performing Maintenance: Interac
Description: Application Deployment to a newer version
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 90005
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on May 08, 2026 - 09:25 MDT