All Systems Operational
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement / Funding
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
Info Center
Operational
Merchant Authorization Platform/Core
Operational
Batch Authorization System (BAS)
Operational
Saratoga
Operational
Sierra
Operational
Summit
Operational
Genius POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Global Payments - Canada
Operational
GSAP Canada
Operational
GNAP Canada
Operational
GPEcom Canada
Operational
Portico Canada ATL/RIC
Operational
Portico Canada GCP
Operational
Portico Canada VT
Operational
GPAPI Canada
Operational
Loblaws Only
Operational
EVO
Operational
Heartland
Operational
NWS / PetroPay
Operational
VAPS
Operational
Exchange
Operational
Portico
Operational
GSAP-NA
Operational
GP-API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Pass/TransIT Scheduled Monthly Release Aug 16, 2026 22:00 - Aug 17, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, August 16, 2026, and 6:00 AM MT on Monday, August 17, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Aug 07, 2026 - 15:44 MDT
Posted on Aug 07, 2026 - 15:44 MDT
GPC Courtesy Advisory - CHG00064870 - August 17, 2026 - GSAP NA Production Application Upgrade Aug 17, 2026 03:30-06:00 MDT
Please see the below maintenance advisory regarding GSAP NA Production Application Upgrade scheduled for Aug 17, 2026.
Scheduled Maintenance: GSAP NA Production Application Upgrade
Effective August 17, 2026
Please be advised regarding targeted GSAP-NA Platform maintenance to be conducted Monday August 17th, 2026. Our change window begins at 5:30am ET and will conclude at approximately 8:00am ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
- Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will be unavailable between approximately 5:30 am ET and 7:45 am ET.
- There will be no impact to transaction processing.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:28 MDT
Scheduled Maintenance: GSAP NA Production Application Upgrade
Effective August 17, 2026
Please be advised regarding targeted GSAP-NA Platform maintenance to be conducted Monday August 17th, 2026. Our change window begins at 5:30am ET and will conclude at approximately 8:00am ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
- Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will be unavailable between approximately 5:30 am ET and 7:45 am ET.
- There will be no impact to transaction processing.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:28 MDT
GPC Courtesy Advisory - August 17th, 2026 - Interac TSP - MobilePay Maintenance Aug 17, 2026 20:00 - Aug 18, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: August 17th, 2026 - 22:00 EDT
Planned End Date/Time: August 18th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Interac is performing an Application maintenance
Service Affected: TSP - MobilePay Service
Issuer: All
Impact: Inflight MobilePay TSP transactions for all issuers may be impacted during the maintenance window.
Interac Change #: 95801
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 12, 2026 - 14:47 MDT
Planned Start Date/Time: August 17th, 2026 - 22:00 EDT
Planned End Date/Time: August 18th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Interac is performing an Application maintenance
Service Affected: TSP - MobilePay Service
Issuer: All
Impact: Inflight MobilePay TSP transactions for all issuers may be impacted during the maintenance window.
Interac Change #: 95801
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 12, 2026 - 14:47 MDT
GPC Courtesy Advisory - CHG00063893 - August 18, 2026 - Network Maintenance in Atlanta Metro Data Center Aug 17, 2026 22:00 - Aug 18, 2026 05:00 MDT
Please see the below maintenance advisory regarding Network Maintenance in Atlanta Metro Data Center scheduled for Aug 18, 2026.
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective August 18th, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, August 18th, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Aug 14, 2026 - 10:30 MDT
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective August 18th, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, August 18th, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Aug 14, 2026 - 10:30 MDT
CHG00063893 - Courtesy Advisory - August 18, 2026 - Network Maintenance in Atlanta Metro Data Center Aug 17, 2026 22:00 - Aug 18, 2026 05:00 MDT
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective August 18th, 2026
Please be advised that Global Payments will be performing network maintenance in the
Atlanta Metro Data Center on Tuesday, August 18th, 2026. This maintenance is scheduled
to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected
applications will be routed away or redirected to one of our other datacenter locations. If
you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions
regarding this announcement.
Posted on Aug 13, 2026 - 12:19 MDT
Effective August 18th, 2026
Please be advised that Global Payments will be performing network maintenance in the
Atlanta Metro Data Center on Tuesday, August 18th, 2026. This maintenance is scheduled
to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected
applications will be routed away or redirected to one of our other datacenter locations. If
you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions
regarding this announcement.
Posted on Aug 13, 2026 - 12:19 MDT
Pass/TransIT Scheduled Weekly Maintenance Aug 17, 2026 22:00 - Aug 18, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, August 17, 2026, and 6:00 AM MT on Tuesday, August 18, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Aug 07, 2026 - 15:52 MDT
Posted on Aug 07, 2026 - 15:52 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Aug 17, 2026 22:00 - Aug 18, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, August 17, 2026, and 6:00 AM MT on Tuesday, August 18, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Aug 07, 2026 - 15:54 MDT
Posted on Aug 07, 2026 - 15:54 MDT
GPC Courtesy Advisory - August 18th, 2026 - Interac IDP - NBC Bank Maintenance Aug 17, 2026 23:00 - Aug 18, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: August 18th, 2026 - 01:00 EDT
Planned End Date/Time: August 18th, 2026 - 06:00 EDT
Provider Performing Maintenance: National Bank of Canada (NBC)
Description: Redirecting production traffic from the primary site to the DR site.
Service Affected: Interac Debit (IDP)
Issuer: National Bank of Canada (NBC)
Impact: NBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009801100
Please note that National Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 10:59 MDT
Planned Start & End Date/Time: August 18th, 2026 - 01:00 EDT
Planned End Date/Time: August 18th, 2026 - 06:00 EDT
Provider Performing Maintenance: National Bank of Canada (NBC)
Description: Redirecting production traffic from the primary site to the DR site.
Service Affected: Interac Debit (IDP)
Issuer: National Bank of Canada (NBC)
Impact: NBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009801100
Please note that National Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 10:59 MDT
Genius POS Scheduled Weekly Maintenance Aug 18, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, August 18, 2026. While the release is completed, no user impacts are expected.
Posted on Aug 07, 2026 - 15:46 MDT
Posted on Aug 07, 2026 - 15:46 MDT
Batch Authorization System Scheduled Weekly Maintenance Aug 18, 2026 19:00 - Aug 19, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, August 18, 2026, and 6:00 AM MT on Wednesday, August 19, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Aug 07, 2026 - 15:49 MDT
Posted on Aug 07, 2026 - 15:49 MDT
GPC Courtesy Advisory - CHG00064994 - August 19, 2026 - EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment Aug 18, 2026 23:30 - Aug 19, 2026 06:00 MDT
Please see the below maintenance advisory regarding EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment scheduled for Aug 19, 2026
Scheduled Maintenance: EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment
Effective August 19, 2026
Please be advised Global Payments will be performing EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment on Wednesday, August 19, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:35 MDT
Scheduled Maintenance: EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment
Effective August 19, 2026
Please be advised Global Payments will be performing EI -TAAS # PROD - SAST fixes in file processing services, deployment through harness in PROD environment on Wednesday, August 19, 2026. This maintenance is scheduled to begin at 01:30 A.M. ET and end at 08:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, Systems will be monitored during this maintenance and corrective action will be taken if we observe any failures during deployment.
Please follow your established escalation procedure for service interruptions, and do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:35 MDT
GPC Courtesy Advisory - CHG00064834 - August 19th, 2026 - Portico Maple Patching Maintenance Aug 19, 2026 00:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for Aug 19, 2026
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective August 19, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Wednesday, August 19, 2026 This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:20 MDT
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective August 19, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Wednesday, August 19, 2026 This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:20 MDT
CHG00057714 - Courtesy Advisory - August 19, 2026 - Security Maintenance in Richmond and Atlanta Metro Data Center Aug 19, 2026 02:00-05:00 MDT
Scheduled Maintenance: Security Maintenance in Richmond and Atlanta Metro Data Center
Effective August 19th, 2026
Please be advised that Global Payments will be performing scheduled security maintenance
for Revenue customer connections across the Atlanta Metro and Richmond Data Centers on
August 19, 2026. The maintenance window is scheduled from 4:00 a.m. ET to 7:00 a.m. ET.
No service impact is expected during this maintenance. Any affected applications will be
automatically redirected to alternate Global Payments data center locations to ensure
service continuity. If you experience any issues during the maintenance window, please
follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions
regarding this announcement.
Posted on Aug 14, 2026 - 16:26 MDT
Effective August 19th, 2026
Please be advised that Global Payments will be performing scheduled security maintenance
for Revenue customer connections across the Atlanta Metro and Richmond Data Centers on
August 19, 2026. The maintenance window is scheduled from 4:00 a.m. ET to 7:00 a.m. ET.
No service impact is expected during this maintenance. Any affected applications will be
automatically redirected to alternate Global Payments data center locations to ensure
service continuity. If you experience any issues during the maintenance window, please
follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions
regarding this announcement.
Posted on Aug 14, 2026 - 16:26 MDT
GPC Courtesy Advisory - CHG00065332 - August 19, 2026 - GSAP NA ATR Application Upgrade (G2) Aug 19, 2026 04:00-06:00 MDT
Please see the below maintenance advisory for GSAP NA ATR Application upgrade (G2) scheduled for Aug 19, 2026.
Scheduled Maintenance: GSAP NA ATR Application upgrade (G2)
Effective August 19, 2026
Please be advised regarding targeted GSAP-NA Platform ATR (stand by) maintenance to be conducted Wednesday August 19th, 2026. Our change window begins at 6:00am ET and will conclude at approximately 8:00am ET that day. Planned activities include deployment of software updates designed to support card association compliance initiatives.
● Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will continue to be available during this event.
● There will be minimal impact to transaction processing. The region will operate in Alternate Transaction Routing (ATR) mode for a two minutes test after deployment. This is between the hours of 6:30am ET and 8:00am ET.
● Administrative functions such as reversal, tip adjust, pre-auth completion, and batch close functions will be unavailable to point-of-sale users while GSAP-NA is processing in ATR mode.
Posted on Aug 12, 2026 - 14:42 MDT
Scheduled Maintenance: GSAP NA ATR Application upgrade (G2)
Effective August 19, 2026
Please be advised regarding targeted GSAP-NA Platform ATR (stand by) maintenance to be conducted Wednesday August 19th, 2026. Our change window begins at 6:00am ET and will conclude at approximately 8:00am ET that day. Planned activities include deployment of software updates designed to support card association compliance initiatives.
● Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will continue to be available during this event.
● There will be minimal impact to transaction processing. The region will operate in Alternate Transaction Routing (ATR) mode for a two minutes test after deployment. This is between the hours of 6:30am ET and 8:00am ET.
● Administrative functions such as reversal, tip adjust, pre-auth completion, and batch close functions will be unavailable to point-of-sale users while GSAP-NA is processing in ATR mode.
Posted on Aug 12, 2026 - 14:42 MDT
GPC Courtesy Advisory - CHG00065044 - August 20, 2026 - EI - FaaS PROD - Faas –Sast Fix changes Aug 19, 2026 23:30 - Aug 20, 2026 06:00 MDT
Please see the below maintenance advisory regarding EI - FaaS PROD - Faas –Sast Fix changes scheduled for August 20, 2026.
Scheduled Maintenance: EI - FaaS PROD - Faas –Sast Fix changes
Effective August 20, 2026
Please be advised Global Payments will be performing EI - FaaS PROD - Faas –Sast Fix changes on Thursday, August 20, 2026. This maintenance is scheduled to begin at 1:30 A.M. ET and end at 08:00 A.M. ET the same day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:31 MDT
Scheduled Maintenance: EI - FaaS PROD - Faas –Sast Fix changes
Effective August 20, 2026
Please be advised Global Payments will be performing EI - FaaS PROD - Faas –Sast Fix changes on Thursday, August 20, 2026. This maintenance is scheduled to begin at 1:30 A.M. ET and end at 08:00 A.M. ET the same day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:31 MDT
GPC Courtesy Advisory - CHG00064832 - August 20th, 2026 - Portico Maple Patching Maintenance Aug 20, 2026 00:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for Aug 20, 2026
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective August 20, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Thursday, August 20, 2026 This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:23 MDT
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective August 20, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Thursday, August 20, 2026 This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Aug 11, 2026 - 15:23 MDT
File Transfer Scheduled Weekly Maintenance Aug 22, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, August 22, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Aug 07, 2026 - 15:50 MDT
Posted on Aug 07, 2026 - 15:50 MDT
Pass/TransIT Scheduled Monthly Release Aug 23, 2026 22:00 - Aug 24, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, August 23, 2026, and 6:00 AM MT on Monday, August 24, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Aug 07, 2026 - 15:45 MDT
Posted on Aug 07, 2026 - 15:45 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Aug 24, 2026 22:00 - Aug 25, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, August 24, 2026, and 6:00 AM MT on Tuesday, August 25, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Aug 07, 2026 - 15:55 MDT
Posted on Aug 07, 2026 - 15:55 MDT
Pass/TransIT Scheduled Weekly Maintenance Aug 24, 2026 22:00 - Aug 25, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, August 24, 2026, and 6:00 AM MT on Tuesday, August 25, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Aug 07, 2026 - 15:53 MDT
Posted on Aug 07, 2026 - 15:53 MDT
GPC Courtesy Advisory - August 25th, 2026 - WO0000009799928: Interac IDP - National Bank of Canada Maintenance Aug 24, 2026 23:00 - Aug 25, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: August 25th, 2026 - 01:00 EDT
Planned End Date/Time: August 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: National Bank of Canada (NBC)
Description: National Bank of Canada is performing a maintenance to move traffic from their Disaster Recovery to their Production Data Center.
Service Affected: Interac Debit (IDP)
Issuer: National Bank Of Canada
Impact: National Bank Of Canada Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009799928
Please note that National Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 10:55 MDT
Planned Start Date/Time: August 25th, 2026 - 01:00 EDT
Planned End Date/Time: August 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: National Bank of Canada (NBC)
Description: National Bank of Canada is performing a maintenance to move traffic from their Disaster Recovery to their Production Data Center.
Service Affected: Interac Debit (IDP)
Issuer: National Bank Of Canada
Impact: National Bank Of Canada Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009799928
Please note that National Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 10:55 MDT
Genius POS Scheduled Weekly Maintenance Aug 25, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, August 25, 2026. While the release is completed, no user impacts are expected.
Posted on Aug 07, 2026 - 15:47 MDT
Posted on Aug 07, 2026 - 15:47 MDT
Batch Authorization System Scheduled Weekly Maintenance Aug 25, 2026 19:00 - Aug 26, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, August 25, 2026, and 6:00 AM MT on Wednesday, August 26, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Aug 07, 2026 - 15:50 MDT
Posted on Aug 07, 2026 - 15:50 MDT
GPC Courtesy Advisory - August 30th, 2026 - Interac IDP Maintenance Aug 29, 2026 23:00 - Aug 30, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: August 30th, 2026 -01:00 EDT
Planned End Date/Time: August 30th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 11:03 MDT
Planned Start & End Date/Time: August 30th, 2026 -01:00 EDT
Planned End Date/Time: August 30th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Aug 07, 2026 - 11:03 MDT
GPC Courtesy Advisory - August 30th, 2026 - Interac IDP - Royal Bank of Canada (RBC) Maintenance Aug 30, 2026 02:00-05:00 MDT
Planned Start Date/Time: August 30th, 2026 - 04:00 EDT
Planned End Date/Time: August 30th, 2026 - 07:00 EDT
Provider Performing Maintenance: RBC
Description: RBC is performing a system Maintenance - DR Exercise
Service Affected: Interac Debit (IDP)
Issuer: RBC
Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #:WO0000009689719
Please note that RBC performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jul 16, 2026 - 16:29 MDT
Planned End Date/Time: August 30th, 2026 - 07:00 EDT
Provider Performing Maintenance: RBC
Description: RBC is performing a system Maintenance - DR Exercise
Service Affected: Interac Debit (IDP)
Issuer: RBC
Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #:WO0000009689719
Please note that RBC performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jul 16, 2026 - 16:29 MDT