In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 22:01 MDT
Oct 24, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT Sunday, October 24, 2021 and 6:00 AM MT Monday, October 25, 2021. The platform may experience disconnects while the maintenance is being performed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 22:01 MDT
Oct 24, 22:01 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, October 24, 2021 and 6:00 AM MT on Monday, October 25, 2021. While the release and maintenance are completed, you may see interruptions while using the product.
About This Site
Welcome to the TSYS Merchant Status Page, our home for providing client-facing system status, incident updates, and scheduled maintenance. If you’re curious about what’s going on with an incident, please subscribe or check this page.
For system status and maintenance on Vital Point-of-Sale, Cayan, and ProPay systems, please see the below links
https://status.vitalpos.com/
https://status.cayan.com/
http://status.propay.com/
Our goal is to provide users with consistent information to let you know how we’re doing. To provide feedback on this service, please complete the following survey.
https://www.surveymonkey.com/r/TSYSStatus
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox SGS.TSYSACQUIRING.NET
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
ePay
Operational
Batch Upload
Operational
Virtual Terminal
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Under Maintenance
Merchant Center
Under Maintenance
Hosted
Under Maintenance
WebPASS / Virtual Terminal
Under Maintenance
CounterPASS/POS
Under Maintenance
MultiPASS / API Integration
Under Maintenance
Mobile Payment Acceptance
Under Maintenance
Settlement
Under Maintenance
Auto-Boarding
Under Maintenance
Transaction Summary
Operational
TransLink
Operational
TSYS InfoCenter
Operational
TSYS Merchant Authorization Platform/Core
Under Maintenance
Batch Authorization System (BAS)
Operational
Saratoga
Under Maintenance
Sierra
Under Maintenance
Summit
Under Maintenance
Vital POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Payment Processing (TSYS TransIT)
Operational
Synergy (External Services)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.