CHG00068823 - Courtesy Advisory - September 9th, 2026 - Portico Maintenance on Robinhood East / Central

Scheduled Maintenance Report for Global Payments

Completed

The scheduled maintenance has been completed.
Posted Sep 09, 2026 - 05:03 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2026 - 03:01 MDT

Scheduled

Scheduled Maintenance : Security Updates on Portico Robinhood East / Central
Effective September 9th, 2026

Please be advised Global Payments will be performing Security Updates on Portico Robinhood
East / Central, on Wednesday, September 9th, 2026 This maintenance is scheduled to begin at
05:00 AM. ET and scheduled to end at 07:00 AM. ET.

While support teams anticipate this maintenance to have no impact, it is possible that
merchants may experience minimal service interruption for any in flight GSAP or GNAP
merchant traffic associated Portico application or service on the URL’s listed below:

api.heartlandportico.com
api2.heartlandportico.com
api2-b.heartlandportico.com
api2-c.heartlandportico.com
api2-e.heartlandportico.com
posgateway.secureexchange.net

If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with
any questions regarding this announcement.
Posted Sep 08, 2026 - 09:28 MDT
This scheduled maintenance affected: Heartland (Exchange, GSAP-NA, GP-API).