Service: Interac Debit Card - RBC, Tangerine, Meridian Credit Union Limited and ATB Banks
Impacted Segment: Canada
Impact Start time: 08/11/2026 - 13:07 EDT
Impact End time: 08/11/2026 - 13:30 EDT
Summary: Global Payments merchants may have experienced intermittent transaction timeouts between 13:07 and 13:30 ET when processing debit card transactions issued by RBC, Tangerine, ATB Financial, and Meridian Credit Union. This issue is external to Global Payments
Actions Taken: Interac and Issuing Bank have been engaged to investigate
Service: Cartes de débit Interac - Banques RBC, Tangerine, Meridian Credit Union Limited et ATB
Segment impacté: Canada
Début de l’impact: 08/11/2026 - 13:07 HE
Fin de l’impact: 08/11/2026 - 13:30 HE
Résumé: Les marchands de Global Payments pourraient avoir observé des délais d'attente lors du traitement des cartes de débit de la Banque RBC, Tangerine, ATB Financial et Meridian Credit Union Limited entre 13:07 et 13:30 HE. Ce problème est externe à Global Payments.
Action prise: Interac et les banques émettrice ont été engagés pour enquêter
Posted Aug 11, 2026 - 12:19 MDT
This incident affected: Global Payments - Canada (GSAP Canada, GNAP Canada, Portico Canada ATL/RIC, Portico Canada GCP, GPAPI Canada).