The fix that was entered at approximately 1 pm MT was completed successfully. Impacted users have confirmed that they are no longer experiencing any issues. This issue is resolved.
Posted Jun 27, 2025 - 13:40 MDT
Update
Technical teams are preparing to put a fix into place to mitigate the impact of this issue. We will continue to send updates and to monitor for further impact.
Posted Jun 27, 2025 - 12:23 MDT
Update
We are continuing to work toward resolving this issue.
Posted Jun 27, 2025 - 11:28 MDT
Identified
We are aware of an issue that is causing transaction processing issues on TC and TXP.
While we work toward resolution of these issues, please login directly to the Virtual Terminal to process transactions.
We will send regular updates until the issue is resolved.
Posted Jun 27, 2025 - 09:55 MDT
This incident affected: Transaction Express (TXP) (Hosted, Virtual Terminal, Batch Upload, Recurring Billing, Tokenization / Manual Billing, ProcessNow / Mobile Payment Acceptance, Web Services, Integrated Widget) and Transaction Central (Hosted, Virtual Terminal, Recurring Billing, Batch Upload, Web Services).