GPC Courtesy Advisory - CHG00069349 - October 28, 2026 - GNAP AT1000 HSM Certificates Update in Richmond Data Center

Scheduled for Oct 28, 20:00 MDT  -  Oct 29, 01:00 MDT

Scheduled

Please see the below maintenance advisory regarding GNAP AT1000 HSM Certificates Update in Richmond Data Center scheduled for October 28, 2026

Scheduled Maintenance: GNAP AT1000 HSM Certificates Update in Richmond Data Center
Effective October 28, 2026

Please be advised that Global Payments will be performing Certificate maintenance in the Richmond Data Center on Wednesday, October 28, 2026. This maintenance is scheduled to begin at 22:00 p.m. ET and is scheduled to end on Thursday, October 29 at 03:00 a.m. ET on the next day.

Global Payments will perform Certificate update as part of planned maintenance. No transaction processing impact is anticipated, as GNAP transaction traffic will be temporarily routed from the Richmond Data Center to the Atlanta Metro Data Center throughout the maintenance activity. Once the change has been successfully completed and validated, transaction traffic will be returned to the Richmond Data Center.

Global Payments will closely monitor all systems throughout the entire process to ensure continued stability and performance. If you experience any issues during this period, please follow established escalation procedures.
Posted Oct 19, 2026 - 15:30 MDT
This scheduled maintenance affects: Global Payments - Canada (GNAP Canada) and Heartland (GSAP-NA, GP-API).