CHG00044670 - Courtesy advisory - April 2nd, 2026 - Portico Application Certificate Update

Scheduled Maintenance Report for Global Payments

Completed

The scheduled maintenance has been completed.
Posted Apr 03, 2026 - 14:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2026 - 14:00 MDT

Scheduled

Please see below maintenance advisory regarding Portico Application Certificate Update Maintenance scheduled for April 2nd, 2026.

Scheduled Maintenance : Portico Application Certificate Update
Effective April 2, 2026

Please be advised Global Payments will be performing certificate maintenance in Robinhood
data center on Thursday 2nd April 2026. This maintenance is scheduled to begin at 4:00 p.m. ET
and end on April 3rd, 2026 at 4:00 p.m. ET on the following day.
During this maintenance, the expiring Entrust G1 root certificate will be updated to a
DigiCert(G2) certificate. The Entrust original G1 root certificate will expire April 12. Integrators
who are not capable of supporting the new Digicert G2 certificate may not be able to connect
after the change. This means, those non-compliant integrators, it is possible that merchants
may experience service interruption for any in-flight merchant traffic during the deployment for
the below URLs.
api.heartlandportico.com
api2.heartlandportico.com
api2-c.heartlandportico.com,
posgateway.secureexchange.net

As always, please do not hesitate to contact your Global Payments Relationship Manager with
any questions regarding this announcement.
Posted Mar 30, 2026 - 10:34 MDT
This scheduled maintenance affected: Global Payments - Canada (Portico Canada GCP).