Global Payments Status - Global Payments System Incident - Interac Debit cards processing issue

Global Payments System Incident - Interac Debit cards processing issue - Canada

Incident Report for Global Payments

Resolved

Service: Interac Debit Card - TD Bank
Impacted Segment: Canada

Impact Start time: 10/08/2024 - 09:05 ET
Impact End time: 10/08/2024 - 09:43 ET

Summary: Global Payments' merchants may experience intermittent timeouts when processing transactions with TD Bank Interac Debit Cards. This issue is external to Global Payments

Actions Taken: Interac is engaged in troubleshooting.

Service: Cartes de débit Interac - Banque TD
Segment impacté: Canada

Début de l’impact: 10/08/2024 - 09:05 HE
Fin de l’impact: 10/08/2024 - 09:43 HE

Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque TD. Ce problème est externe à Global Payments

Action prise: Interac est engagé dans le dépannage.

Posted Oct 08, 2024 - 07:55 MDT

This incident affected: Global Payments - Canada (GSAP Canada, GNAP Canada, Portico Canada ATL/RIC, Portico Canada GCP).