Technical teams continue to work on this incident. They have identified a potential remedy, and they are testing it so that they can promote it to production to resolve this issue. Further updates will be provided as they become available.
Posted Oct 23, 2026 - 14:09 MDT
Identified
Technical teams continue to work on this incident. They have identified a data element with the card brand that is problematic and they are working to resolve this issue. Further updates will be provided as they become available.
Posted Oct 23, 2026 - 12:40 MDT
Update
Technical teams continue to work to identify and resolve this issue. Additional updates will be provided as they become available.
Posted Oct 23, 2026 - 11:34 MDT
Update
Technical teams continue to work to identify and resolve this issue. Additional updates will be provided as they become available.
Posted Oct 23, 2026 - 10:29 MDT
Investigating
We are aware of an issue with TXP and we are investigating this matter further.
Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
Posted Oct 23, 2026 - 09:27 MDT
This incident affects: Transaction Express (TXP) (Hosted, Virtual Terminal, Batch Upload, Recurring Billing, Tokenization / Manual Billing, ProcessNow / Mobile Payment Acceptance, ACH Processing, Web Services, Integrated Widget).