Global Payments System Incident - Portico Maple (ATL\RIC) Processing Issue - Canada

Incident Report for Global Payments

Resolved

Service: Portico Maple (ATL\RIC)
Impacted Segment: Canada

Impact Start time: 03/26/2025 - 20:38 EDT
Impact End time: 03/26/2025 - 20:48 EDT

Restored: This issue has been resolved.
Summary: Portico merchants may have experienced timeouts or system errors when processing transactions during this time.

Actions Taken: Support teams are engaged in troubleshooting.

Service: Portico Maple (ATL\RIC)
Segment impacté: Canada

Début de l’impact: 03/26/2025 - 20:38 HE
Fin de l’impact: 03/26/2025 - 20:48 HE

Résolution: Ce problème a été résolu.
Résumé: Marchands Portico pourraient rencontrer des délais ou des erreurs de système lors du traitement des transactions en ce moment.

Action prise: Les équipes de support sont engagées dans le dépannage.

Posted Mar 26, 2026 - 20:53 MDT

This incident affected: Global Payments - Canada (Portico Canada ATL/RIC).