Please see below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for April 9th, 2026.
Scheduled Maintenance: Portico Application Certificate Update Effective April 9, 2026
Please be advised Global Payments will be performing certificate maintenance on Portico Robinhood data center, on Thursday, April 9th, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end on Friday, April 10th, 2026 at 06:00 a.m. ET on the following day.
During this maintenance, the expiring Entrust G1 root certificate will be updated to a DigiCert (G2) certificate. The Entrust original G1 root certificate will expire April 12. Integrators who are not capable of supporting the new Digicert G2 certificate may not be able to connect after the change.
This means, those non-compliant integrators, it is possible that merchants may experience service interruption for any in-flight merchant traffic during the deployment for the below URLs. api.heartlandportico.com api2.heartlandportico.com api2-c.heartlandportico.com posgateway.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted Apr 02, 2026 - 14:00 MDT
This scheduled maintenance affects: Global Payments - Canada (Portico Canada GCP).