CHG00069314 - Courtesy Advisory -September 16, 2026 - GNAP Host Atlanta Maintenance

Scheduled for Sep 16, 02:00 - 04:00 MDT

Scheduled

Scheduled Maintenance: GNAP Host Atlanta Maintenance
Effective September 16, 2026

Please be advised that Global Payments will be performing targeted GNAP-Greenhouse North
Authorization Platform maintenance in the Atlanta Metro Data Center on Wednesday, September
16, 2026. This maintenance is scheduled to begin at 04:00 a.m. ET and is scheduled to end at 6:00
a.m. ET the same day.

During this maintenance window, Global Payments will perform a mandated compliance update
requested by the Visa Association. No transaction processing impact is anticipated, as transaction
traffic will be temporarily routed from the Atlanta Metro Data Center to the Richmond Metro Data
Center throughout the maintenance activity.

Once the change has been successfully completed and validated, transaction traffic will be returned
to the Atlanta Metro Data Center. Global Payments will closely monitor all systems throughout the
entire process to ensure continued stability and performance.

If you experience any issues during this period, please follow established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any
questions regarding this announcement.
Posted Sep 10, 2026 - 08:10 MDT
This scheduled maintenance affects: Heartland (Portico, GSAP-NA, GP-API).