Please be advised that Global Payments will be performing GPecom maintenance in the production Environment on September 15, 2026. The maintenance window is scheduled from 00:00 a.m. ET to 03:00 a.m. ET. This is part of the canary deployment that was rolled out on September 10, 2026 and during this maintenance window, only 30% of traffic for HPP and 50% of traffic for GPeCom & 3DS APIs will be migrated from Apigee Edge to the new Apigee X environment for Production. No service impact is anticipated during this activity. The migration will be closely monitored throughout the maintenance window, with established rollback and escalation procedures in place should any unexpected issues occur.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted Sep 10, 2026 - 15:48 MDT
This scheduled maintenance affects: Global Payments - Canada (GPEcom Canada) and Heartland (Portico, GSAP-NA, GP-API).