All Systems Operational

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Ovation POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
99.97 % uptime
Today
GSAP Canada Operational
90 days ago
99.94 % uptime
Today
GNAP Canada Operational
90 days ago
99.94 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
99.94 % uptime
Today
Portico Canada GCP Operational
90 days ago
99.94 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only ? Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
Heartland ACH Operational
Heartland Bill Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

File Transfer Scheduled Weekly Maintenance Apr 5, 2025 07:00-13:00 MDT

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, April 5, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Mar 27, 2025 - 14:08 MDT

Pass/TransIT Scheduled Monthly Release Apr 6, 2025 22:00 - Apr 7, 2025 06:00 MDT

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, April 6, 2025 and 6:00 AM MT on Monday, April 7, 2025. While the release and maintenance are completed, you may see interruptions while using the product.
Posted on Mar 27, 2025 - 14:16 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Apr 7, 2025 22:00 - Apr 8, 2025 06:00 MDT

We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, April 7, 2025 and 6:00 AM MT on Tuesday, April 8, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on Mar 27, 2025 - 14:37 MDT

Pass/TransIT Scheduled Weekly Maintenance Apr 7, 2025 22:00 - Apr 8, 2025 06:00 MDT

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, April 7, 2025 and 6:00 AM MT on Tuesday, April 8, 2025. You may see interruptions while using the product during the maintenance period.
Posted on Mar 27, 2025 - 14:32 MDT

Ovation Scheduled Weekly Maintenance Apr 8, 2025 10:00-12:00 MDT

We will be releasing product and system enhancements to the Ovation platform between 10:00 AM MT and 12:00 PM MT on Tuesday, April 8, 2025. While the release is completed, no user impacts are expected.
Posted on Mar 27, 2025 - 14:21 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance Apr 8, 2025 19:00 - Apr 9, 2025 06:00 MDT

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, April 8, 2025 and 6:00 AM MT on Wednesday, April 9, 2025. BAS files may be delayed due to this scheduled maintenance.
Posted on Mar 27, 2025 - 14:26 MDT

Saratoga / Sierra / Summit Scheduled Monthly Release Apr 11, 2025 01:00-06:00 MDT

We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Friday, April 11, 2025. While the release is completed, Saratoga and Host Capture may experience disconnects.
Posted on Mar 27, 2025 - 14:48 MDT

TSYS Batch Authorization System Scheduled Monthly Release Apr 11, 2025 07:00-13:00 MDT

We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Friday, April 11, 2025. BAS files may be delayed due to this release.
Posted on Mar 27, 2025 - 14:45 MDT

File Transfer Scheduled Weekly Maintenance Apr 12, 2025 07:00-13:00 MDT

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, April 12, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Mar 27, 2025 - 14:40 MDT

Pass/TransIT Scheduled Monthly Release Apr 13, 2025 22:00 - Apr 14, 2025 06:00 MDT

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, April 13, 2025 and 6:00 AM MT on Monday, April 14, 2025. While the release and maintenance are completed, you may see interruptions while using the product.
Posted on Mar 27, 2025 - 14:18 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Apr 14, 2025 22:00 - Apr 15, 2025 06:00 MDT

We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, April 14, 2025 and 6:00 AM MT on Tuesday, April 15, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on Mar 27, 2025 - 14:39 MDT

Pass/TransIT Scheduled Weekly Maintenance Apr 14, 2025 22:00 - Apr 15, 2025 06:00 MDT

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, April 14, 2025 and 6:00 AM MT on Tuesday, April 15, 2025. You may see interruptions while using the product during the maintenance period.
Posted on Mar 27, 2025 - 14:34 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance Apr 15, 2025 19:00 - Apr 16, 2025 06:00 MDT

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, April 15, 2025 and 6:00 AM MT on Wednesday, April 16, 2025. BAS files may be delayed due to this scheduled maintenance.
Posted on Mar 27, 2025 - 14:28 MDT
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, March 29, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Mar 7, 15:14 MST
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, March 25, 2025 and 6:00 AM MT on Wednesday, March 26, 2025. BAS files may be delayed due to this scheduled maintenance.
Mar 7, 15:12 MST
Mar 25, 2025
Pass/TransIT Unscheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 19:00 MDT
Scheduled - Global Payments will be performing unscheduled maintenance on the TransIt platform on Tuesday, March 25, 2025, from 7:00PM MT until Tuesday, March 25, 2025, at 11:00PM MT.

During this time, the TransIt Auto-boarding job will be paused. All the boarding requests submitted during this window will be picked up by the next job after the maintenance is completed.
Mar 21, 14:59 MDT
Ovation Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 10:00 MDT
Scheduled - We will be releasing product and system enhancements to the Ovation platform between 10:00 AM MT and 12:00 PM MT on Tuesday, March 25, 2025. While the release is completed, no user impacts are expected.
Mar 7, 15:09 MST
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, March 24, 2025 and 6:00 AM MT on Tuesday, March 25, 2025. The platform may experience disconnects while the maintenance is being performed.
Mar 7, 15:17 MST
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, March 24, 2025 and 6:00 AM MT on Tuesday, March 25, 2025. You may see interruptions while using the product during the maintenance period.
Mar 7, 15:16 MST
Mar 24, 2025
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Mar 24, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, March 23, 2025 and 6:00 AM MT on Monday, March 24, 2025. While the release is completed, you may see interruptions while using the product.
Mar 7, 15:08 MST
Mar 23, 2025
Mar 22, 2025
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, March 22, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Mar 7, 15:13 MST
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, March 18, 2025 and 6:00 AM MT on Wednesday, March 19, 2025. BAS files may be delayed due to this scheduled maintenance.
Mar 7, 15:11 MST
Mar 18, 2025
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