All Systems Operational
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement / Funding
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
Info Center
Operational
Merchant Authorization Platform/Core
Operational
Batch Authorization System (BAS)
Operational
Saratoga
Operational
Sierra
Operational
Summit
Operational
Genius POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Global Payments - Canada
Operational
GSAP Canada
Operational
GNAP Canada
Operational
GPEcom Canada
Operational
Portico Canada ATL/RIC
Operational
Portico Canada GCP
Operational
Portico Canada VT
Operational
GPAPI Canada
Operational
Loblaws Only
Operational
EVO
Operational
Heartland
Operational
NWS / PetroPay
Operational
VAPS
Operational
Exchange
Operational
Portico
Operational
Heartland ACH
Operational
Heartland Bill Pay
Operational
GSAP-NA
Operational
GP-API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GPC Courtesy Advisory - June 25th, 2026 - Interac IDP - MobilePay TSP Maintenance Jun 25, 2026 20:00 - Jun 26, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: June 25th, 2026 - 22:00 EDT
Planned End Date/Time: June 26th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route traffic to it
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92152
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 16, 2026 - 09:43 MDT
Planned Start Date/Time: June 25th, 2026 - 22:00 EDT
Planned End Date/Time: June 26th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route traffic to it
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92152
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 16, 2026 - 09:43 MDT
GPC Courtesy Advisory - CHG00053588 - June 26, 2026 - GSAP NA Production Platform Maintenance Jun 26, 2026 03:30-06:00 MDT
Please see the below maintenance advisory regarding GSAP NA Production Platform Maintenance scheduled for June 26, 2026
Scheduled Maintenance: GSAP NA Production Platform Maintenance
Effective June 26, 2026
Please be advised regarding targeted GSAP-NA (G2-NA) Platform maintenance to be conducted Friday, June 26th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include GSAP TDS Database Maintenance
Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 5:45 a.m. ET and approximately 8:00 a.m. ET.
There will be no impact to transaction processing
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 12:00 MDT
Scheduled Maintenance: GSAP NA Production Platform Maintenance
Effective June 26, 2026
Please be advised regarding targeted GSAP-NA (G2-NA) Platform maintenance to be conducted Friday, June 26th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include GSAP TDS Database Maintenance
Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 5:45 a.m. ET and approximately 8:00 a.m. ET.
There will be no impact to transaction processing
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 12:00 MDT
GPC Courtesy Advisory - June 26th, 2026 - Interac IDP - Bank of Montreal Maintenance Jun 26, 2026 19:00 - Jun 27, 2026 05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: June 26th, 2026 - 21:00 EDT
Planned End Date/Time: June 27th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an ios upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009701832
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 23, 2026 - 15:22 MDT
Planned Start Date/Time: June 26th, 2026 - 21:00 EDT
Planned End Date/Time: June 27th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an ios upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009701832
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 23, 2026 - 15:22 MDT
File Transfer Scheduled Weekly Maintenance Jun 27, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, June 27, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jun 09, 2026 - 16:01 MDT
Posted on Jun 09, 2026 - 16:01 MDT
GPC Courtesy Advisory - June 27th-28th, 2026 - Interac IDP - Bank of Montreal Maintenance Jun 27, 2026 19:00 - Jun 28, 2026 05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: June 27th, 2026 - 21:00 EDT
Planned End Date/Time: June 28th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an ios upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009696483
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 23, 2026 - 15:26 MDT
Planned Start Date/Time: June 27th, 2026 - 21:00 EDT
Planned End Date/Time: June 28th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an ios upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009696483
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 23, 2026 - 15:26 MDT
GPC Courtesy Advisory - June 28th, 2026 - Interac IDP - Royal Bank of Canada Maintenance Jun 28, 2026 02:00-05:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: June 28th, 2026 - 04:00 EDT
Planned End Date/Time: June 28th, 2026 - 07:00 EDT
Provider Performing Maintenance: Royal Bank of Canada(RBC)
Description: Maintenance on the Guelph HP system
Service Affected: Interac Debit (IDP)
Issuer: Royal Bank of Canada
Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #:WO0000009686093
Please note that Royal Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 18, 2026 - 11:46 MDT
Planned Start Date/Time: June 28th, 2026 - 04:00 EDT
Planned End Date/Time: June 28th, 2026 - 07:00 EDT
Provider Performing Maintenance: Royal Bank of Canada(RBC)
Description: Maintenance on the Guelph HP system
Service Affected: Interac Debit (IDP)
Issuer: Royal Bank of Canada
Impact: RBC Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #:WO0000009686093
Please note that Royal Bank of Canada performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 18, 2026 - 11:46 MDT
Pass/TransIT Scheduled Monthly Release Jun 28, 2026 22:00 - Jun 29, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, June 28, 2026 and 6:00 AM MT on Monday, June 29, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jun 09, 2026 - 15:53 MDT
Posted on Jun 09, 2026 - 15:53 MDT
GPC Courtesy Advisory - CHG00054225 - June 29, 2026 - GSAP NA PROD Platform Maintenance (G2, TDS, CMF, G2 Tools) Jun 29, 2026 03:30-06:00 MDT
Please see the below maintenance advisory regarding GSAP NA PROD Platform Maintenance (G2, TDS, CMF, G2 Tools) scheduled for June 29, 2026.
Scheduled Maintenance: GSAP NA PROD Platform Maintenance (G2, TDS, CMF, G2 Tools)
Effective June 29, 2026
Please be advised regarding targeted GSAP-NA (G2-NA) Platform maintenance to be conducted Monday June 29th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include GSAP G2 Database Maintenance.
● Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 5:45 a.m. ET and approximately 8:00 a.m. ET.
● There will be no impact to transaction processing
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 12:10 MDT
Scheduled Maintenance: GSAP NA PROD Platform Maintenance (G2, TDS, CMF, G2 Tools)
Effective June 29, 2026
Please be advised regarding targeted GSAP-NA (G2-NA) Platform maintenance to be conducted Monday June 29th, 2026. Our change window begins at 5:30 a.m. ET and will conclude at approximately 8:00 a.m. ET that day.
Planned activities include GSAP G2 Database Maintenance.
● Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 5:45 a.m. ET and approximately 8:00 a.m. ET.
● There will be no impact to transaction processing
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 12:10 MDT
Pass/TransIT Scheduled Weekly Maintenance Jun 29, 2026 22:00 - Jun 30, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, June 29, 2026, and 6:00 AM MT on Tuesday, June 30, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jun 09, 2026 - 16:04 MDT
Posted on Jun 09, 2026 - 16:04 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jun 29, 2026 22:00 - Jun 30, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, June 29, 2026, and 6:00 AM MT on Tuesday, June 30, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 09, 2026 - 16:05 MDT
Posted on Jun 09, 2026 - 16:05 MDT
CHG00057494 - Courtesy Advisory - June 30, 2026 - GPAPI Production R1.5-2.6 Feature Release Jun 29, 2026 23:00 - Jun 30, 2026 06:00 MDT
Scheduled Maintenance: GPAPI Production R1.5-2.6 Feature Release
Effective June 30, 2026
Please be advised Global Payments will be performing GPAPI PROD R1.5-2.6 Feature Release
Deployment to the production environment on Tuesday, June 30, 2026. This maintenance is
scheduled to begin at 01:00 A.M. ET and end at 08:00 a.m. ET same day.
During the maintenance window we do not expect any impact. If you experience any issues,
please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any
questions regarding this announcement.
Posted on Jun 23, 2026 - 11:34 MDT
Effective June 30, 2026
Please be advised Global Payments will be performing GPAPI PROD R1.5-2.6 Feature Release
Deployment to the production environment on Tuesday, June 30, 2026. This maintenance is
scheduled to begin at 01:00 A.M. ET and end at 08:00 a.m. ET same day.
During the maintenance window we do not expect any impact. If you experience any issues,
please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any
questions regarding this announcement.
Posted on Jun 23, 2026 - 11:34 MDT
GPC Courtesy Advisory - CHG00057494 - June 30, 2026 - GPAPI Production R1.5-2.6 Feature Release Jun 29, 2026 23:00 - Jun 30, 2026 06:00 MDT
Please see the below maintenance advisory regarding GPAPI Production R1.5-2.6 Feature Release Maintenance scheduled for June 30, 2026
Scheduled Maintenance: GPAPI Production R1.5-2.6 Feature Release
Effective June 30, 2026
Please be advised Global Payments will be performing GPAPI PROD R1.5-2.6 Feature Release Deployment to the production environment on Tuesday, June 30, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 08:00 a.m. ET same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 11:31 MDT
Scheduled Maintenance: GPAPI Production R1.5-2.6 Feature Release
Effective June 30, 2026
Please be advised Global Payments will be performing GPAPI PROD R1.5-2.6 Feature Release Deployment to the production environment on Tuesday, June 30, 2026. This maintenance is scheduled to begin at 01:00 A.M. ET and end at 08:00 a.m. ET same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 11:31 MDT
Genius POS Scheduled Weekly Maintenance Jun 30, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, June 30, 2026. While the release is completed, no user impacts are expected.
Posted on Jun 09, 2026 - 15:56 MDT
Posted on Jun 09, 2026 - 15:56 MDT
GPC Courtesy advisory - June 30, 2026 - CHG00055597: Tacit/ Relay Certificate update Jun 30, 2026 04:00-15:00 MDT
Please see below maintenance advisory regarding Tacit/ Relay Certificate update scheduled for June 30, 2026.
Scheduled Maintenance : Tacit/ Relay Certificate update
Effective June 30, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday June 30, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for sslprod.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition Ubuntu operating system(OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
sslprod.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:25 MDT
Scheduled Maintenance : Tacit/ Relay Certificate update
Effective June 30, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday June 30, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for sslprod.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition Ubuntu operating system(OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
sslprod.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:25 MDT
GPC Courtesy Advisory - July 5th 2026 - Interac IDP Maintenance Jul 4, 2026 23:00 - Jul 5, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start & End Date/Time: July 5th, 2026 -01:00 EDT
Planned End Date/Time: July 5th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 18, 2026 - 11:48 MDT
Planned Start & End Date/Time: July 5th, 2026 -01:00 EDT
Planned End Date/Time: July 5th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Infrastructure upgrade
Service Affected: Interac IDP Debit Transactions
Issuer: All issuers Interac Debit Cards
Impact: Interac does not anticipate any impact; however, a brief interruption to in-flight IDP debit transactions may occur during the maintenance window.
Interac Change #: 92197
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 18, 2026 - 11:48 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jul 6, 2026 22:00 - Jul 7, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, July 6, 2026, and 6:00 AM MT on Tuesday, July 7, 2026.
The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 25, 2026 - 10:45 MDT
The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 25, 2026 - 10:45 MDT
Pass/TransIT Scheduled Weekly Maintenance Jul 6, 2026 22:00 - Jul 7, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, July 6, 2026, and 6:00 AM MT on Tuesday, July 7, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jun 25, 2026 - 10:51 MDT
Posted on Jun 25, 2026 - 10:51 MDT
GPC Courtesy Advisory - CHG00055570 - July 07, 2026 - Network Maintenance in Atlanta Metro Data Center Jul 6, 2026 22:00 - Jul 7, 2026 05:00 MDT
Please see the below maintenance advisory regarding Network Maintenance in Atlanta Metro Data Center scheduled for July 07, 2026.
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective July 07, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, July 07, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Jun 24, 2026 - 14:45 MDT
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective July 07, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, July 07, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Relationship Manager with any questions regarding this announcement.
Posted on Jun 24, 2026 - 14:45 MDT
*Revised* GPC Courtesy Advisory - CHG00053244 - July 7, 2026 - GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) Jul 6, 2026 22:30 - Jul 7, 2026 06:00 MDT
Please see the below maintenance advisory regarding GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) scheduled for July 7, 2026.
Note: This maintenance activity has been rescheduled from 9th June to 7th July.
Effective July 7 , 2026
Please be advised Global Payments will be performing GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) on Tuesday, July 7 , 2026. This maintenance is scheduled to begin at 00:30 A.M. ET and end at 8:00 a.m. ET same day.
During the maintenance window GPAPI will migrate Eservice traffic (apis.eservicegateway.com, apis.nbgpaygateway.com) to Apigee X, our next-generation API management platform, designed to deliver enhanced resilience and superior performance. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 03, 2026 - 11:11 MDT
Note: This maintenance activity has been rescheduled from 9th June to 7th July.
Effective July 7 , 2026
Please be advised Global Payments will be performing GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) on Tuesday, July 7 , 2026. This maintenance is scheduled to begin at 00:30 A.M. ET and end at 8:00 a.m. ET same day.
During the maintenance window GPAPI will migrate Eservice traffic (apis.eservicegateway.com, apis.nbgpaygateway.com) to Apigee X, our next-generation API management platform, designed to deliver enhanced resilience and superior performance. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 03, 2026 - 11:11 MDT
GPC Courtesy Advisory - July 7th, 2026 - Interac IDP - Central 1 Bank Maintenance Jul 7, 2026 00:00-06:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: July 7th, 2026 - 02:00 EDT
Planned End Date/Time: July 7th, 2026 - 8:00 EDT
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing an IMN disaster recovery test
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009689108
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Jun 24, 2026 - 14:56 MDT
Planned Start Date/Time: July 7th, 2026 - 02:00 EDT
Planned End Date/Time: July 7th, 2026 - 8:00 EDT
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing an IMN disaster recovery test
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009689108
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Jun 24, 2026 - 14:56 MDT
Genius POS Scheduled Weekly Maintenance Jul 7, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, July 7, 2026. While the release is completed, no user impacts are expected.
Posted on Jun 25, 2026 - 10:33 MDT
Posted on Jun 25, 2026 - 10:33 MDT
GPC Courtesy Advisory - CHG00057213 - July 7, 2026 - Tacit/ Relay Certificate update Jul 7, 2026 04:00-15:00 MDT
Please see the below maintenance advisory regarding Tacit/ Relay Certificate update scheduled for July 7, 2026.
Scheduled Maintenance: Tacit/ Relay Certificate update
Effective July 7, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday July 7, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for txns-d.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
txns-d.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 11:51 MDT
Scheduled Maintenance: Tacit/ Relay Certificate update
Effective July 7, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday July 7, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for txns-d.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
txns-d.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 11:51 MDT
Batch Authorization System Scheduled Weekly Maintenance Jul 7, 2026 19:00 - Jul 8, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, July 7, 2026, and 6:00 AM MT on Wednesday, July 8, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Jun 25, 2026 - 10:58 MDT
Posted on Jun 25, 2026 - 10:58 MDT
*Cancelled* CHG00054368 - Courtesy Advisory - July 9, 2026 - Atlanta Data Center Network Maintenance Jul 8, 2026 23:00 - Jul 9, 2026 05:00 MDT
Update -
*Cancelled* - The July 9, 2026 - Atlanta Data Center Network Maintenance has been cancelled. Teams will work to establish a new date to complete this maintenance.
Jun 25, 2026 - 10:24 MDT
Jun 25, 2026 - 10:24 MDT
Scheduled -
Scheduled Maintenance: Atlanta Data Center Network Maintenance
Effective July 9, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Data Center on Thursday, July 9, 2026.
This maintenance is scheduled to begin at 01:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do not expect any impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jun 24, 2026 - 15:18 MDT
Effective July 9, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Data Center on Thursday, July 9, 2026.
This maintenance is scheduled to begin at 01:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do not expect any impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Jun 24, 2026 - 15:18 MDT
File Transfer Scheduled Weekly Maintenance Jul 11, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, July 11, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jun 25, 2026 - 11:03 MDT
Posted on Jun 25, 2026 - 11:03 MDT
Pass/TransIT Scheduled Monthly Release Jul 12, 2026 22:00 - Jul 13, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, July 12, 2026, and 6:00 AM MT on Monday, July 13, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jun 25, 2026 - 10:40 MDT
Posted on Jun 25, 2026 - 10:40 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jul 13, 2026 22:00 - Jul 14, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, July 13, 2026, and 6:00 AM MT on Tuesday, July 14, 2026.
The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 25, 2026 - 10:48 MDT
The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 25, 2026 - 10:48 MDT
Pass/TransIT Scheduled Weekly Maintenance Jul 13, 2026 22:00 - Jul 14, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, July 13, 2026, and 6:00 AM MT on Tuesday, July 14, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jun 25, 2026 - 10:53 MDT
Posted on Jun 25, 2026 - 10:53 MDT
GPC Courtesy Advisory - July 14th, 2026 - Interac IDP - Central 1 Bank Maintenance Jul 14, 2026 01:00-03:30 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: July 14th, 2026 - 03:00 EDT
Planned End Date/Time: July 14th, 2026 - 5:30 EDT
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing maintenance.
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009677297
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Jun 24, 2026 - 15:02 MDT
Planned Start Date/Time: July 14th, 2026 - 03:00 EDT
Planned End Date/Time: July 14th, 2026 - 5:30 EDT
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing maintenance.
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009677297
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Jun 24, 2026 - 15:02 MDT
Genius POS Scheduled Weekly Maintenance Jul 14, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, July 14, 2026. While the release is completed, no user impacts are expected.
Posted on Jun 25, 2026 - 10:35 MDT
Posted on Jun 25, 2026 - 10:35 MDT
GPC Courtesy Advisory - CHG00057221 - July 14, 2026 - Tacit/ Relay Certificate update Jul 14, 2026 04:00-11:00 MDT
Please see the below maintenance advisory regarding Tacit/ Relay Certificate update scheduled for July 14, 2026.
Scheduled Maintenance: Tacit/ Relay Certificate update
Effective July 14, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday July 14, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 01:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for txns.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
txns.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 12:18 MDT
Scheduled Maintenance: Tacit/ Relay Certificate update
Effective July 14, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday July 14, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 01:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for txns.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
txns.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 23, 2026 - 12:18 MDT
Batch Authorization System Scheduled Weekly Maintenance Jul 14, 2026 19:00 - Jul 15, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, July 14, 2026, and 6:00 AM MT on Wednesday, July 15, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Jun 25, 2026 - 11:01 MDT
Posted on Jun 25, 2026 - 11:01 MDT
GPC Courtesy Advisory - July 26th, 2026 - Interac IDP - Royal Bank of Canada Maintenance Jul 26, 2026 02:00-05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: July 26th, 2026- 04:00 EDT
Planned End Date/Time: July 26th, 2026 - 07:00 EDT
Provider Performing Maintenance: Royal Bank of Canada
Description: Royal Bank of Canada is performing a system maintenance
Service Affected: Interac Debit (IDP)
Issuer: Royal Bank of Canada
Impact: Royal Bank of Canadal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009686559
Please note that Royal Bank of Canada performs this maintenance and is external to Global Payments.
Posted on Jun 24, 2026 - 15:08 MDT
Planned Start Date/Time: July 26th, 2026- 04:00 EDT
Planned End Date/Time: July 26th, 2026 - 07:00 EDT
Provider Performing Maintenance: Royal Bank of Canada
Description: Royal Bank of Canada is performing a system maintenance
Service Affected: Interac Debit (IDP)
Issuer: Royal Bank of Canada
Impact: Royal Bank of Canadal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009686559
Please note that Royal Bank of Canada performs this maintenance and is external to Global Payments.
Posted on Jun 24, 2026 - 15:08 MDT