Identified - Technical teams continue to work on this incident. They have identified a data element with the card brand that is problematic and they are working to resolve this issue. Further updates will be provided as they become available.
Oct 23, 2026 - 12:40 MDT
Oct 23, 2026 - 12:40 MDT
Update - Technical teams continue to work to identify and resolve this issue. Additional updates will be provided as they become available.
Oct 23, 2026 - 11:34 MDT
Oct 23, 2026 - 11:34 MDT
Update - Technical teams continue to work to identify and resolve this issue. Additional updates will be provided as they become available.
Oct 23, 2026 - 10:29 MDT
Oct 23, 2026 - 10:29 MDT
Investigating - We are aware of an issue with TXP and we are investigating this matter further.
Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.
Oct 23, 2026 - 09:27 MDT
Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.
Oct 23, 2026 - 09:27 MDT
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Partial Outage
Hosted
Partial Outage
Virtual Terminal
Partial Outage
Batch Upload
Partial Outage
Recurring Billing
Partial Outage
Tokenization / Manual Billing
Partial Outage
ProcessNow / Mobile Payment Acceptance
Partial Outage
ACH Processing
Partial Outage
Web Services
Partial Outage
Integrated Widget
Partial Outage
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement / Funding
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
Info Center
Operational
Merchant Authorization Platform/Core
Under Maintenance
Batch Authorization System (BAS)
Under Maintenance
Saratoga
Operational
Sierra
Operational
Summit
Operational
Genius POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Global Payments - Canada
Operational
GSAP Canada
Operational
GNAP Canada
Operational
GPEcom Canada
Operational
Portico Canada ATL/RIC
Operational
Portico Canada GCP
Operational
Portico Canada VT
Operational
GPAPI Canada
Operational
Loblaws Only
Operational
EVO
Operational
Heartland
Operational
NWS / PetroPay
Operational
VAPS
Operational
Exchange
Operational
Portico
Operational
GSAP-NA
Operational
GP-API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
GPC Courtesy Advisory - WO0000009954072 - October 23rd-24th, 2026 - Interac IDP - Bank of Montreal Maintenance Oct 23, 2026 19:00 - Oct 24, 2026 05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: October 23rd, 2026 - 21:00 EDT
Planned End Date/Time: October 24th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009954072
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 21, 2026 - 11:32 MDT
Planned Start Date/Time: October 23rd, 2026 - 21:00 EDT
Planned End Date/Time: October 24th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009954072
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 21, 2026 - 11:32 MDT
File Transfer Scheduled Weekly Maintenance Oct 24, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, October 24, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Oct 07, 2026 - 11:37 MDT
Posted on Oct 07, 2026 - 11:37 MDT
GPC Courtesy Advisory - WO0000009964018 - October 24th-25th, 2026 - Interac IDP - Bank of Montreal Maintenance Oct 24, 2026 19:00 - Oct 25, 2026 05:00 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: October 24th, 2026 - 21:00 EDT
Planned End Date/Time: October 25th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009964018
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 21, 2026 - 11:34 MDT
Planned Start Date/Time: October 24th, 2026 - 21:00 EDT
Planned End Date/Time: October 25th, 2026 - 07:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009964018
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 21, 2026 - 11:34 MDT
GPC Courtesy Advisory - October 25th, 2026 - Interac IDP - Bank of Montreal Maintenance Oct 24, 2026 23:00 - Oct 25, 2026 04:00 MDT
Planned Start Date/Time: October 25th, 2026 - 01:00 EDT
Planned End Date/Time: October 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an IPL mainframe maintenance
Service Affected: Interac Debit (IDP)
Affected Nodes: 000101
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009930162
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
Posted on Oct 07, 2026 - 11:14 MDT
Planned End Date/Time: October 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing an IPL mainframe maintenance
Service Affected: Interac Debit (IDP)
Affected Nodes: 000101
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009930162
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
Posted on Oct 07, 2026 - 11:14 MDT
GPC Courtesy Advisory - WO0000009966130 - October 25th, 2026 - Interac IDP - Bank of Nova Scotia Oct 25, 2026 01:15-03:30 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start Date/Time: October 25th, 2026 - 03:15 EDT
Planned End Date/Time: October 25th, 2026 - 05:30 EDT
Provider Performing Maintenance: Bank of Nova Scotia
Description: BNS Release
Service Affected: Interac Debit (IDP)
Issuer: Bank of Nova Scotia
Impact: Bank of Nova Scotia Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009966130
Please note that Bank of Nova Scotia performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 23, 2026 - 10:00 MDT
Planned Start Date/Time: October 25th, 2026 - 03:15 EDT
Planned End Date/Time: October 25th, 2026 - 05:30 EDT
Provider Performing Maintenance: Bank of Nova Scotia
Description: BNS Release
Service Affected: Interac Debit (IDP)
Issuer: Bank of Nova Scotia
Impact: Bank of Nova Scotia Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009966130
Please note that Bank of Nova Scotia performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 23, 2026 - 10:00 MDT
GPC Courtesy Advisory - October 25th, 2026 - Interac IDP - Bank of Montreal Maintenance Oct 25, 2026 19:00 - Oct 26, 2026 03:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: October 25th, 2026 - 21:00 EDT
Planned End Date/Time: October 26th, 2026 - 05:00 EDT
Provider Performing Maintenance: Bank of Montreal (BMO)
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: BMO Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009966111
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 22, 2026 - 14:05 MDT
Planned Start Date/Time: October 25th, 2026 - 21:00 EDT
Planned End Date/Time: October 26th, 2026 - 05:00 EDT
Provider Performing Maintenance: Bank of Montreal (BMO)
Description: Bank of Montreal is performing an OS upgrade
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: BMO Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009966111
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 22, 2026 - 14:05 MDT
Pass/TransIT Scheduled Monthly Release Oct 25, 2026 22:00 - Oct 26, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, October 25, 2026, and 6:00 AM MT on Monday, October 26, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Oct 07, 2026 - 11:31 MDT
Posted on Oct 07, 2026 - 11:31 MDT
Pass/TransIT Scheduled Weekly Maintenance Oct 26, 2026 22:00 - Oct 27, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, October 26, 2026, and 6:00 AM MT on Tuesday, October 27, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Oct 07, 2026 - 11:39 MDT
Posted on Oct 07, 2026 - 11:39 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Oct 26, 2026 22:00 - Oct 27, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, October 26, 2026, and 6:00 AM MT on Tuesday, October 27, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Oct 07, 2026 - 11:42 MDT
Posted on Oct 07, 2026 - 11:42 MDT
GPC Courtesy Advisory - CHG00073913, CHG00074603 - October 27, 2026 - Network Maintenance in Richmond Data Center Oct 26, 2026 22:00 - Oct 27, 2026 05:00 MDT
Please see the below maintenance advisory regarding Network Maintenance in Richmond Data Center scheduled for October 27, 2026.
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective October 27, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, October 27, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 15, 2026 - 14:37 MDT
Scheduled Maintenance: Network Maintenance in Richmond Data Center
Effective October 27, 2026
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, October 27, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 15, 2026 - 14:37 MDT
GPC Courtesy Advisory - CHG00074772 - October 27, 2026 - EI # TAAS -PROD: TaaS WAF Rules Update Oct 26, 2026 23:00 - Oct 27, 2026 06:00 MDT
Please see the below maintenance advisory regarding EI # TAAS -PROD : TaaS WAF Rules Update scheduled for October 27, 2026.
Scheduled Maintenance: EI # TAAS -PROD : TaaS WAF Rules Update
Effective October 27, 2026
Please be advised Global Payments will be performing EI # TAAS -PROD : TaaS WAF Rules Update to the production environment on Tuesday, October 27th, 2026. This maintenance is scheduled to begin on Tuesday, October 27th, 2026 at 1:00 A.M. ET and end at 8:00 A.M. ET on the next day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:05 MDT
Scheduled Maintenance: EI # TAAS -PROD : TaaS WAF Rules Update
Effective October 27, 2026
Please be advised Global Payments will be performing EI # TAAS -PROD : TaaS WAF Rules Update to the production environment on Tuesday, October 27th, 2026. This maintenance is scheduled to begin on Tuesday, October 27th, 2026 at 1:00 A.M. ET and end at 8:00 A.M. ET on the next day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:05 MDT
Genius POS Scheduled Weekly Maintenance Oct 27, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, October 27, 2026. While the release is completed, no user impacts are expected.
Posted on Oct 07, 2026 - 11:33 MDT
Posted on Oct 07, 2026 - 11:33 MDT
Batch Authorization System Scheduled Weekly Maintenance Oct 27, 2026 19:00 - Oct 28, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, October 27, 2026, and 6:00 AM MT on Wednesday, October 28, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Oct 07, 2026 - 11:35 MDT
Posted on Oct 07, 2026 - 11:35 MDT
GPC Courtesy Advisory - CHG00071989 - OCTOBER 27, 2026 - GSAP NA Production Maintenance Oct 27, 2026 19:00-22:00 MDT
Please see the below maintenance advisory regarding GSAP NA Production Maintenance scheduled for October 27, 2026.
Scheduled Maintenance: GSAP NA Production Maintenance Effective October 27, 2026
Please be advised regarding targeted GSAP-NA (G2-NA) Platform maintenance to be conducted Tuesday October 27th, 2026. Our change window begins at 9:00pm ET and will conclude at approximately 12:00am ET next day.
Planned activities include GSAP SM database maintenance.
● Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 9:00pm ET and approximately 12:00am ET next day.
● There will be no impact to transaction processing
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 22, 2026 - 14:00 MDT
Scheduled Maintenance: GSAP NA Production Maintenance Effective October 27, 2026
Please be advised regarding targeted GSAP-NA (G2-NA) Platform maintenance to be conducted Tuesday October 27th, 2026. Our change window begins at 9:00pm ET and will conclude at approximately 12:00am ET next day.
Planned activities include GSAP SM database maintenance.
● Transaction Data Store (TDS) and Customer Master File (CMF) for the NA region will be unavailable between 9:00pm ET and approximately 12:00am ET next day.
● There will be no impact to transaction processing
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 22, 2026 - 14:00 MDT
GPC Courtesy Advisory - CHG00072570 - October 28, 2026 - Portico Patching Maintenance on Robinhood East Oct 28, 2026 02:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Patching Maintenance on Robinhood East scheduled for October 28, 2026.
Scheduled Maintenance : Portico Patching Maintenance on Robinhood East
Effective October 28th, 2026
Please be advised Global Payments will be performing platform maintenance on Robinhood East on Wednesday, October 28, 2026 This maintenance is scheduled to begin at 04:00 a.m. ET and end at 7:00 a.m. ET same day.
While support teams will be monitoring systems and strive to achieve maintenance activities with no interruptions, merchants may experience very brief timeouts for any inflight Exchange, GSAP, or GNAP merchant traffic that utilizes Portico service. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:16 MDT
Scheduled Maintenance : Portico Patching Maintenance on Robinhood East
Effective October 28th, 2026
Please be advised Global Payments will be performing platform maintenance on Robinhood East on Wednesday, October 28, 2026 This maintenance is scheduled to begin at 04:00 a.m. ET and end at 7:00 a.m. ET same day.
While support teams will be monitoring systems and strive to achieve maintenance activities with no interruptions, merchants may experience very brief timeouts for any inflight Exchange, GSAP, or GNAP merchant traffic that utilizes Portico service. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:16 MDT
GPC Courtesy Advisory - CHG00069349 - October 28, 2026 - GNAP AT1000 HSM Certificates Update in Richmond Data Center Oct 28, 2026 20:00 - Oct 29, 2026 01:00 MDT
Please see the below maintenance advisory regarding GNAP AT1000 HSM Certificates Update in Richmond Data Center scheduled for October 28, 2026
Scheduled Maintenance: GNAP AT1000 HSM Certificates Update in Richmond Data Center
Effective October 28, 2026
Please be advised that Global Payments will be performing Certificate maintenance in the Richmond Data Center on Wednesday, October 28, 2026. This maintenance is scheduled to begin at 22:00 p.m. ET and is scheduled to end on Thursday, October 29 at 03:00 a.m. ET on the next day.
Global Payments will perform Certificate update as part of planned maintenance. No transaction processing impact is anticipated, as GNAP transaction traffic will be temporarily routed from the Richmond Data Center to the Atlanta Metro Data Center throughout the maintenance activity. Once the change has been successfully completed and validated, transaction traffic will be returned to the Richmond Data Center.
Global Payments will closely monitor all systems throughout the entire process to ensure continued stability and performance. If you experience any issues during this period, please follow established escalation procedures.
Posted on Oct 19, 2026 - 15:30 MDT
Scheduled Maintenance: GNAP AT1000 HSM Certificates Update in Richmond Data Center
Effective October 28, 2026
Please be advised that Global Payments will be performing Certificate maintenance in the Richmond Data Center on Wednesday, October 28, 2026. This maintenance is scheduled to begin at 22:00 p.m. ET and is scheduled to end on Thursday, October 29 at 03:00 a.m. ET on the next day.
Global Payments will perform Certificate update as part of planned maintenance. No transaction processing impact is anticipated, as GNAP transaction traffic will be temporarily routed from the Richmond Data Center to the Atlanta Metro Data Center throughout the maintenance activity. Once the change has been successfully completed and validated, transaction traffic will be returned to the Richmond Data Center.
Global Payments will closely monitor all systems throughout the entire process to ensure continued stability and performance. If you experience any issues during this period, please follow established escalation procedures.
Posted on Oct 19, 2026 - 15:30 MDT
GPC Courtesy Advisory - CHG00067894 - November 3, 2026 - Network Maintenance in Richmond Data Center Nov 2, 2026 22:00 - Nov 3, 2026 05:00 MST
Please be advised that Global Payments will be performing network maintenance in the Richmond Data Center on Tuesday, November 03, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day. During the maintenance window we do expect minimal to no impact.
Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 21, 2026 - 11:26 MDT
Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 21, 2026 - 11:26 MDT
Pass/TransIT Scheduled Weekly Maintenance Nov 2, 2026 22:00 - Nov 3, 2026 06:00 MST
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, November 2, 2026, and 6:00 AM MT on Tuesday, November 3, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Oct 23, 2026 - 12:34 MDT
Posted on Oct 23, 2026 - 12:34 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Nov 2, 2026 22:00 - Nov 3, 2026 06:00 MST
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platforms between 10:00 PM MT on Monday, November 2, 2026, and 6:00 AM MT on Tuesday, November 3, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Oct 23, 2026 - 12:50 MDT
Posted on Oct 23, 2026 - 12:50 MDT
GPC Courtesy Advisory - CHG00075021 - November 03, 2026-EI - Taas2.0# PROD Java Version Upgrade in All Taas Repos Nov 2, 2026 22:30 - Nov 3, 2026 05:00 MST
Please see the below maintenance advisory regarding EI - Taas2.0# PROD Java Version upgrade in all Taas Repos scheduled for November 03, 2026.
Scheduled Maintenance: EI - Taas2.0# PROD Java Version upgrade in all Taas Repos
Effective November 03, 2026
Please be advised Global Payments will be performing EI - Taas2.0# PROD Java Version upgrade in all Taas Repos to the production environment on Tuesday, November 3rd, 2026 at 0:30 A.M. ET and ending at 7:00 A.M. ET on the same day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 21, 2026 - 11:29 MDT
Scheduled Maintenance: EI - Taas2.0# PROD Java Version upgrade in all Taas Repos
Effective November 03, 2026
Please be advised Global Payments will be performing EI - Taas2.0# PROD Java Version upgrade in all Taas Repos to the production environment on Tuesday, November 3rd, 2026 at 0:30 A.M. ET and ending at 7:00 A.M. ET on the same day.
During the maintenance window we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 21, 2026 - 11:29 MDT
GPC Courtesy Advisory - CHG00072570 - November 03, 2026 - Portico Maple Patching Maintenance Nov 3, 2026 00:00-05:00 MST
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for November 03, 2026.
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective November 03, 2026
Please be advised Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application, on Tuesday, November 03, 2026 This maintenance is scheduled to begin at 2:00 a.m. ET and end at 7:00 a.m. ET. same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL listed below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:22 MDT
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective November 03, 2026
Please be advised Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application, on Tuesday, November 03, 2026 This maintenance is scheduled to begin at 2:00 a.m. ET and end at 7:00 a.m. ET. same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL listed below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:22 MDT
GPC Courtesy Advisory - November 3rd, 2026 - Interac IDP - Central 1 Bank Maintenance Nov 3, 2026 01:30-06:00 MST
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: November 3rd, 2026 - 03:30 EST
Planned End Date/Time: November 3rd, 2026 - 8:00 EST
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing maintenance.
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009946703
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 15, 2026 - 14:30 MDT
Planned Start & End Date/Time: November 3rd, 2026 - 03:30 EST
Planned End Date/Time: November 3rd, 2026 - 8:00 EST
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing maintenance.
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009946703
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Oct 15, 2026 - 14:30 MDT
Genius POS Scheduled Weekly Maintenance Nov 3, 2026 02:00-04:00 MST
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, November 3, 2026. While the release is completed, no user impacts are expected.
Posted on Oct 23, 2026 - 12:27 MDT
Posted on Oct 23, 2026 - 12:27 MDT
Batch Authorization System Scheduled Weekly Maintenance Nov 3, 2026 19:00 - Nov 4, 2026 06:00 MST
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, November 3, 2026, and 6:00 AM MT on Wednesday, November 4, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Oct 23, 2026 - 12:54 MDT
Posted on Oct 23, 2026 - 12:54 MDT
GPC Courtesy Advisory - CHG00072582 - November 04, 2026 - Portico Maple Patching Maintenance Nov 4, 2026 00:00-05:00 MST
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for November 04, 2026.
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective November 04, 2026
Please be advised Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application, on Wednesday, November 04, 2026 This maintenance is scheduled to begin at 02:00 a.m. ET and end at 7:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL listed below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:26 MDT
Scheduled Maintenance : Portico Maple Patching Maintenance
Effective November 04, 2026
Please be advised Global Payments will be performing platform maintenance on Portico ATL/RIC (Maple) application, on Wednesday, November 04, 2026 This maintenance is scheduled to begin at 02:00 a.m. ET and end at 7:00 a.m. ET same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL listed below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 19, 2026 - 10:26 MDT
GPC Courtesy Advisory - CHG00076015 - NOVEMBER 04, 2026 - Portico API 3.56 Production Release on Robinhood Nov 4, 2026 02:00-05:00 MST
Please see the below maintenance advisory regarding Portico API 3.56 Production Release on Robinhood scheduled for November 04, 2026.
Scheduled Maintenance: Portico API 3.56 Production Release on Robinhood Effective November 04, 2026
Please be advised Global Payments will be performing Portico API 3.56 Production Release on Robinhood on Wednesday, November 04, 2026. This maintenance is scheduled to begin at 04:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URLs listed below:
Api.heartlandportico.com
posgateway.secureexchange.net
api2.heartlandportico.com
api2-b.heartlandportico.com
api2-c.heartlandportico.com
api2-e.heartlandportico.com
trans.pg.secureexchange.net
transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 23, 2026 - 13:51 MDT
Scheduled Maintenance: Portico API 3.56 Production Release on Robinhood Effective November 04, 2026
Please be advised Global Payments will be performing Portico API 3.56 Production Release on Robinhood on Wednesday, November 04, 2026. This maintenance is scheduled to begin at 04:00 a.m. ET and end at 07:00 a.m. ET the same day.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URLs listed below:
Api.heartlandportico.com
posgateway.secureexchange.net
api2.heartlandportico.com
api2-b.heartlandportico.com
api2-c.heartlandportico.com
api2-e.heartlandportico.com
trans.pg.secureexchange.net
transdb.pg.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 23, 2026 - 13:51 MDT
GPC Courtesy Advisory - November 4th, 2026 - Interac TSP - MobilePay Maintenance Nov 4, 2026 20:00 - Nov 5, 2026 04:00 MST
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: November 4th, 2026 - 22:00 EST
Planned End Date/Time: November 5th, 2026 - 06:00 EST
Provider Performing Maintenance: Interac
Description: Certificate update to enhance security.
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 100179
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Oct 21, 2026 - 11:23 MDT
Planned Start Date/Time: November 4th, 2026 - 22:00 EST
Planned End Date/Time: November 5th, 2026 - 06:00 EST
Provider Performing Maintenance: Interac
Description: Certificate update to enhance security.
Service Affected: Interac MobilePay TSP Service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 100179
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpay.com
Posted on Oct 21, 2026 - 11:23 MDT
File Transfer Scheduled Weekly Maintenance Nov 7, 2026 07:00-13:00 MST
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, November 7, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Oct 23, 2026 - 13:00 MDT
Posted on Oct 23, 2026 - 13:00 MDT
Pass/TransIT Scheduled Monthly Release Nov 8, 2026 22:00 - Nov 9, 2026 06:00 MST
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, November 8, 2026, and 6:00 AM MT on Monday, November 9, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Oct 23, 2026 - 13:04 MDT
Posted on Oct 23, 2026 - 13:04 MDT
Genius POS Scheduled Weekly Maintenance Nov 10, 2026 02:00-04:00 MST
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, November 10, 2026. While the release is completed, no user impacts are expected.
Posted on Oct 23, 2026 - 12:30 MDT
Posted on Oct 23, 2026 - 12:30 MDT
Batch Authorization System Scheduled Weekly Maintenance Nov 10, 2026 19:00 - Nov 11, 2026 06:00 MST
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, November 10, 2026, and 6:00 AM MT on Wednesday, November 11, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Oct 23, 2026 - 12:57 MDT
Posted on Oct 23, 2026 - 12:57 MDT
GPC Courtesy Advisory - CHG00075024 - November 19, 2026- EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services Nov 18, 2026 22:30 - Nov 19, 2026 05:00 MST
Please see the below maintenance advisory regarding EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services scheduled for November 19 2026.
Scheduled Maintenance: EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services
Effective November 19, 2026
Please be advised Global Payments will be performing EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services to the production environment on Thursday, November 19, 2026 at 0:30 A.M. ET and end at 7:00 A.M. ET on the same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 22, 2026 - 14:03 MDT
Scheduled Maintenance: EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services
Effective November 19, 2026
Please be advised Global Payments will be performing EI - Taas2.0# PROD SAST fixes in all Taas, Kafka, File Processing and Encryption services to the production environment on Thursday, November 19, 2026 at 0:30 A.M. ET and end at 7:00 A.M. ET on the same day.
During the maintenance window, we do not expect any impact. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Oct 22, 2026 - 14:03 MDT