In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 2026 - 20:00 MDT
Jun 17, 2026 - 20:00 MDT
Scheduled - GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: June 17th, 2026 - 22:00 EDT
Planned End Date/Time: June 18th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route live transaction traffic to it.
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 91596
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Jun 17, 2026 20:00 - Jun 18, 2026 04:00 MDT
Planned Start Date/Time: June 17th, 2026 - 22:00 EDT
Planned End Date/Time: June 18th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route live transaction traffic to it.
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 91596
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Jun 17, 2026 20:00 - Jun 18, 2026 04:00 MDT
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
GPC Courtesy Advisory - CHG00056451 - June 18, 2026 - GSAP NA ATR Application upgrade Jun 18, 2026 04:00-06:00 MDT
Please see the below maintenance advisory regarding GSAP NA ATR Application upgrade scheduled for June 18, 2026.
Scheduled Maintenance: GSAP NA ATR Application upgrade
Effective June 18, 2026
Please be advised regarding targeted GSAP-NA Platform ATR (stand by) maintenance to be conducted Thursday June 18th, 2026. Our change window begins at 6:00am ET and will conclude at approximately 8:00am ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will continue to be available during this event.
There will be minimal impact to transaction processing. The region will operate in Alternate Transaction Routing (ATR) mode for a two minute test after deployment. This is between the hours of 6:30am ET and 8:00am ET.
Administrative functions such as reversal, tip adjust, pre-auth completion, and batch close functions will be unavailable to point-of-sale users while GSAP-NA is processing in ATR mode
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 12, 2026 - 13:23 MDT
Scheduled Maintenance: GSAP NA ATR Application upgrade
Effective June 18, 2026
Please be advised regarding targeted GSAP-NA Platform ATR (stand by) maintenance to be conducted Thursday June 18th, 2026. Our change window begins at 6:00am ET and will conclude at approximately 8:00am ET that day.
Planned activities include deployment of software updates designed to support card association compliance initiatives.
Customer Master File (CMF) and Transaction Data Store (TDS) for NA region will continue to be available during this event.
There will be minimal impact to transaction processing. The region will operate in Alternate Transaction Routing (ATR) mode for a two minute test after deployment. This is between the hours of 6:30am ET and 8:00am ET.
Administrative functions such as reversal, tip adjust, pre-auth completion, and batch close functions will be unavailable to point-of-sale users while GSAP-NA is processing in ATR mode
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 12, 2026 - 13:23 MDT
GPC Courtesy Advisory - June 19th, 2026 - Interac IDP - Bank of Montreal Maintenance Jun 19, 2026 19:00 - Jun 20, 2026 01:30 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start & End Date/Time: June 19th, 2026 - 21:00 EDT
Planned End Date/Time: June 20th, 2026 - 03:30 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing a Network Maintenance
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009689189
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 17, 2026 - 14:12 MDT
Planned Start & End Date/Time: June 19th, 2026 - 21:00 EDT
Planned End Date/Time: June 20th, 2026 - 03:30 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing a Network Maintenance
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009689189
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 17, 2026 - 14:12 MDT
Saratoga / Sierra / Summit Scheduled Monthly Release Jun 20, 2026 01:00-06:00 MDT
We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, June 20, 2026. While the release is completed, Saratoga and Host Capture may experience disconnects.
Posted on Jun 09, 2026 - 15:49 MDT
Posted on Jun 09, 2026 - 15:49 MDT
Batch Authorization System Scheduled Monthly Release Jun 20, 2026 07:00-13:00 MDT
We will be performing our monthly release of product and system enhancements to the Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, June 20, 2026. BAS files may be delayed due to this release.
Posted on Jun 09, 2026 - 15:47 MDT
Posted on Jun 09, 2026 - 15:47 MDT
File Transfer Scheduled Weekly Maintenance Jun 20, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, June 20, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jun 09, 2026 - 16:01 MDT
Posted on Jun 09, 2026 - 16:01 MDT
GPC Courtesy Advisory - June 20th, 2026 - Interac IDP - Bank of Montreal Maintenance Jun 20, 2026 19:00 - Jun 21, 2026 01:30 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start & End Date/Time: June 20th, 2026 -21:00 EDT
Planned End Date/Time: June 21st, 2026 - 03:30 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing a Network Maintenance
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009689192
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 17, 2026 - 16:44 MDT
Planned Start & End Date/Time: June 20th, 2026 -21:00 EDT
Planned End Date/Time: June 21st, 2026 - 03:30 EDT
Provider Performing Maintenance: Bank of Montreal
Description: Bank of Montreal is performing a Network Maintenance
Service Affected: Interac Debit (IDP)
Issuer: Bank of Montreal
Impact: Bank of Montreal Interac Debit (IDP) transactions might be impacted during this maintenance window.
Interac Change #: WO0000009689192
Please note that Bank of Montreal performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 17, 2026 - 16:44 MDT
GPC Courtesy Advisory - June 20th, 2026 - Interac IDP - MobilePay TSP Maintenance Jun 20, 2026 20:00 - Jun 21, 2026 08:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: June 20th, 2026 - 22:00 EDT
Planned End Date/Time: June 21st, 2026 - 10:00 EDT
Provider Performing Maintenance: Interac
Description: Application Deployment to a newer version
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92100
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 11, 2026 - 14:41 MDT
Planned Start Date/Time: June 20th, 2026 - 22:00 EDT
Planned End Date/Time: June 21st, 2026 - 10:00 EDT
Provider Performing Maintenance: Interac
Description: Application Deployment to a newer version
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92100
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 11, 2026 - 14:41 MDT
Pass/TransIT Scheduled Monthly Release Jun 21, 2026 22:00 - Jun 22, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, June 21, 2026 and 6:00 AM MT on Monday, June 22, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jun 09, 2026 - 15:51 MDT
Posted on Jun 09, 2026 - 15:51 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jun 22, 2026 22:00 - Jun 23, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, June 22, 2026, and 6:00 AM MT on Tuesday, June 23, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 09, 2026 - 16:05 MDT
Posted on Jun 09, 2026 - 16:05 MDT
Pass/TransIT Scheduled Weekly Maintenance Jun 22, 2026 22:00 - Jun 23, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, June 22, 2026, and 6:00 AM MT on Tuesday, June 23, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jun 09, 2026 - 16:03 MDT
Posted on Jun 09, 2026 - 16:03 MDT
GPC Courtesy Advisory - CHG00055471 - June 23, 2026 - Network Maintenance in Atlanta Metro Data Center Jun 22, 2026 22:00 - Jun 23, 2026 05:00 MDT
Please see the below maintenance advisory regarding Network Maintenance in Atlanta Metro Data Center scheduled for June 23, 2026.
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective June 23, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, June 23, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 09, 2026 - 14:36 MDT
Scheduled Maintenance: Network Maintenance in Atlanta Metro Data Center
Effective June 23, 2026
Please be advised that Global Payments will be performing network maintenance in the Atlanta Metro Data Center on Tuesday, June 23, 2026. This maintenance is scheduled to begin at 00:00 a.m. ET and is scheduled to end at 07:00 a.m. ET on the same day.
During the maintenance window we do expect minimal to no impact. Any affected applications will be routed away or redirected to one of our other datacenter locations. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 09, 2026 - 14:36 MDT
*Revised* GPC Courtesy Advisory - CHG00054962 - June 23, 2026 - Portico Maple Patching Maintenance Jun 23, 2026 00:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for June 23, 2026.
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective June 23, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, June 23, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 12, 2026 - 08:42 MDT
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective June 23, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, June 23, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
While support teams anticipate this maintenance to have no impact, it is possible that merchants may experience minimal service interruption for any in flight merchant traffic associated Portico application or service on the URL mentioned below:
Api2-na.portico.globalpay.com
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 12, 2026 - 08:42 MDT
GPC Courtesy Advisory - CHG00054962 - June 23, 2026 - Portico Maple Patching Maintenance Jun 23, 2026 00:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for June 23, 2026.
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective June 23, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, June 23, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:30 MDT
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective June 23, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Tuesday, June 23, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:30 MDT
Genius POS Scheduled Weekly Maintenance Jun 23, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, June 23, 2026. While the release is completed, no user impacts are expected.
Posted on Jun 09, 2026 - 15:55 MDT
Posted on Jun 09, 2026 - 15:55 MDT
GPC Courtesy Advisory - CHG00056256- June 23, 2026: Tacit/ Relay Certificate Update Jun 23, 2026 04:00-15:00 MDT
Please see the below maintenance advisory regarding Tacit/ Relay Certificate Update scheduled for June 23, 2026
Scheduled Maintenance: Tacit/ Relay Certificate update
Effective June 23, 2026
Please be advised that Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday June 23, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for txns-b.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
Txns-b.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:18 MDT
Scheduled Maintenance: Tacit/ Relay Certificate update
Effective June 23, 2026
Please be advised that Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday June 23, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for txns-b.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition, Ubuntu operating system (OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
Txns-b.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:18 MDT
Batch Authorization System Scheduled Weekly Maintenance Jun 23, 2026 19:00 - Jun 24, 2026 06:00 MDT
We will be performing our scheduled weekly maintenance for the Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, June 23, 2026, and 6:00 AM MT on Wednesday, June 24, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Jun 09, 2026 - 16:00 MDT
Posted on Jun 09, 2026 - 16:00 MDT
GPC Courtesy Advisory - CHG00054961 - June 24, 2026 - Portico Maple Patching Maintenance Jun 24, 2026 00:00-05:00 MDT
Please see the below maintenance advisory regarding Portico Maple Patching Maintenance scheduled for June 24, 2026.
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective June 24, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Wednesday, June 24, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:34 MDT
Scheduled Maintenance: Portico Maple Patching Maintenance
Effective June 24, 2026
Please be advised Global Payments will be performing platform maintenance on Portico RIC (Maple) application, on Wednesday, June 24, 2026. This maintenance is scheduled to begin at 02:00 AM. ET and scheduled to end at 07:00:00 AM. ET.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:34 MDT
GPC Courtesy Advisory - June 24th, 2026 - Interac IDP - MobilePay TSP Maintenance Jun 24, 2026 20:00 - Jun 25, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: June 24th, 2026 - 22:00 EDT
Planned End Date/Time: June 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route traffic to it
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92153
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 15, 2026 - 15:40 MDT
Planned Start Date/Time: June 24th, 2026 - 22:00 EDT
Planned End Date/Time: June 25th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route traffic to it
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92153
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 15, 2026 - 15:40 MDT
GPC Courtesy Advisory - June 25th, 2026 - Interac IDP - Central 1 Bank Maintenance Jun 25, 2026 00:30-05:30 MDT
GPC has been informed by Interac of an upcoming scheduled Maintenance event.
Planned Start & End Date/Time: June 25, 2026 - 02:30 – 7:30 EDT
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing an IMN disaster recovery test
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) might be impacted during this maintenance window.
Interac Change #: WO0000009671637
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Jun 11, 2026 - 14:48 MDT
Planned Start & End Date/Time: June 25, 2026 - 02:30 – 7:30 EDT
Provider Performing Maintenance: Central 1 Bank
Description: Central 1 Bank is performing an IMN disaster recovery test
Service Affected: Interac Debit (IDP)
Issuer: Central 1 Bank
Impact: Central 1 Interac Debit (IDP) might be impacted during this maintenance window.
Interac Change #: WO0000009671637
Please note that Central 1 Bank performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com.
Posted on Jun 11, 2026 - 14:48 MDT
GPC Courtesy Advisory - June 25th, 2026 - Interac IDP - MobilePay TSP Maintenance Jun 25, 2026 20:00 - Jun 26, 2026 04:00 MDT
GPC has been informed by Interac of an upcoming scheduled maintenance event.
Planned Start Date/Time: June 25th, 2026 - 22:00 EDT
Planned End Date/Time: June 26th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route traffic to it
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92152
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 16, 2026 - 09:43 MDT
Planned Start Date/Time: June 25th, 2026 - 22:00 EDT
Planned End Date/Time: June 26th, 2026 - 06:00 EDT
Provider Performing Maintenance: Interac
Description: Add the new server to production and route traffic to it
Service Affected: Interac MobilePay TSP service
Issuer: All issuing banks processing MobilePay
Impact: This change applies exclusively to Mobile Wallet and In-App transactions. During the maintenance period, end users can continue to complete transactions using their physical debit cards. MobilePay transactions might be impacted.
Interac Change #: 92152
Please note that Interac performs this maintenance and is external to Global Payments.
For any questions or inquiries about this notification please contact the Relationship Manager or GNAP Support Team: GNAP_Prod_Support@globalpayments.com
Posted on Jun 16, 2026 - 09:43 MDT
File Transfer Scheduled Weekly Maintenance Jun 27, 2026 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, June 27, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jun 09, 2026 - 16:01 MDT
Posted on Jun 09, 2026 - 16:01 MDT
Pass/TransIT Scheduled Monthly Release Jun 28, 2026 22:00 - Jun 29, 2026 06:00 MDT
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, June 28, 2026 and 6:00 AM MT on Monday, June 29, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jun 09, 2026 - 15:53 MDT
Posted on Jun 09, 2026 - 15:53 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jun 29, 2026 22:00 - Jun 30, 2026 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, June 29, 2026, and 6:00 AM MT on Tuesday, June 30, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Jun 09, 2026 - 16:05 MDT
Posted on Jun 09, 2026 - 16:05 MDT
Pass/TransIT Scheduled Weekly Maintenance Jun 29, 2026 22:00 - Jun 30, 2026 06:00 MDT
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, June 29, 2026, and 6:00 AM MT on Tuesday, June 30, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jun 09, 2026 - 16:04 MDT
Posted on Jun 09, 2026 - 16:04 MDT
Genius POS Scheduled Weekly Maintenance Jun 30, 2026 02:00-04:00 MDT
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, June 30, 2026. While the release is completed, no user impacts are expected.
Posted on Jun 09, 2026 - 15:56 MDT
Posted on Jun 09, 2026 - 15:56 MDT
GPC Courtesy advisory - June 30, 2026 - CHG00055597: Tacit/ Relay Certificate update Jun 30, 2026 04:00-15:00 MDT
Please see below maintenance advisory regarding Tacit/ Relay Certificate update scheduled for June 30, 2026.
Scheduled Maintenance : Tacit/ Relay Certificate update
Effective June 30, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday June 30, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for sslprod.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition Ubuntu operating system(OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
sslprod.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:25 MDT
Scheduled Maintenance : Tacit/ Relay Certificate update
Effective June 30, 2026
Please be advised Global Payments will be performing Tacit/ Relay certificate update maintenance on Tuesday June 30, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end at 05:00 p.m. ET the same day.
During this maintenance, the expiring Tacit Relay certificate for sslprod.secureexchange.net will be renewed with Sectigo across GCP and the Atlanta/Richmond data centers. Unsupported and deprecated ciphers in GCP will also be removed. In addition Ubuntu operating system(OS) will be upgraded which impacts Tacit/Relay server. This upgrade will force the deprecated of the SSL2 and vulnerable 1024 RSA ciphers.
Affected URLS for this change:
sslprod.secureexchange.net
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 11, 2026 - 14:25 MDT
*Revised* GPC Courtesy Advisory - CHG00053244 - July 7, 2026 - GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) Jul 6, 2026 22:30 - Jul 7, 2026 06:00 MDT
Please see the below maintenance advisory regarding GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) scheduled for July 7, 2026.
Note: This maintenance activity has been rescheduled from 9th June to 7th July.
Effective July 7 , 2026
Please be advised Global Payments will be performing GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) on Tuesday, July 7 , 2026. This maintenance is scheduled to begin at 00:30 A.M. ET and end at 8:00 a.m. ET same day.
During the maintenance window GPAPI will migrate Eservice traffic (apis.eservicegateway.com, apis.nbgpaygateway.com) to Apigee X, our next-generation API management platform, designed to deliver enhanced resilience and superior performance. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 03, 2026 - 11:11 MDT
Note: This maintenance activity has been rescheduled from 9th June to 7th July.
Effective July 7 , 2026
Please be advised Global Payments will be performing GPAPI - PROD - ApigeeX Go-Live - Phase II (Eservice) on Tuesday, July 7 , 2026. This maintenance is scheduled to begin at 00:30 A.M. ET and end at 8:00 a.m. ET same day.
During the maintenance window GPAPI will migrate Eservice traffic (apis.eservicegateway.com, apis.nbgpaygateway.com) to Apigee X, our next-generation API management platform, designed to deliver enhanced resilience and superior performance. If you experience any issues, please follow the established escalation procedures.
As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.
Posted on Jun 03, 2026 - 11:11 MDT