All Systems Operational

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Genius POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
99.81 % uptime
Today
GSAP Canada Operational
90 days ago
99.68 % uptime
Today
GNAP Canada Operational
90 days ago
99.68 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
99.68 % uptime
Today
Portico Canada GCP Operational
90 days ago
99.68 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
Heartland ACH Operational
Heartland Bill Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Ovation POS Product Name Changed to Genius POS Dec 22, 2025 12:30-13:30 MST

This announcement is being sent to notify Ovation POS users that Global Payments has changed the product name from Ovation POS to Genius POS. Going forward you will see the name Genius POS for product announcements, scheduled maintenance events or service degradation events. Thank you!
Posted on Dec 22, 2025 - 12:16 MST

Pass/TransIT Scheduled Weekly Maintenance Jan 26, 2026 22:00 - Jan 27, 2026 06:00 MST

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January 26, 2026 and 6:00 AM MT on Tuesday, January 27, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jan 08, 2026 - 11:21 MST

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jan 26, 2026 22:00 - Jan 27, 2026 06:00 MST

We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, January 26, 2026 and 6:00 AM MT on Tuesday, January 27, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Jan 08, 2026 - 11:22 MST

Genius POS Scheduled Weekly Maintenance Jan 27, 2026 02:00-04:00 MST

We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, January 27, 2026. While the release is completed, no user impacts are expected.
Posted on Jan 08, 2026 - 11:15 MST

TSYS Batch Authorization System Scheduled Weekly Maintenance Jan 27, 2026 19:00 - Jan 28, 2026 06:00 MST

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 27, 2026 and 6:00 AM MT on Wednesday, January 28, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Jan 08, 2026 - 11:18 MST
Jan 26, 2026

No incidents reported today.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 07:00 MST
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January 24, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Jan 8, 11:19 MST
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 19:00 MST
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 20, 2026 and 6:00 AM MT on Wednesday, January 21, 2026. BAS files may be delayed due to this scheduled maintenance.
Jan 8, 11:17 MST
Genius POS Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:00 MST
Scheduled - We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Wednesday, January 21, 2026. While the release is completed, no user impacts are expected.
Jan 8, 11:14 MST
Jan 20, 2026
Jan 19, 2026
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jan 19, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 22:00 MST
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, January 18, 2026 and 6:00 AM MT on Monday, January 19, 2026. While the release is completed, you may see interruptions while using the product.
Jan 8, 11:13 MST
Jan 18, 2026
Jan 17, 2026
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 13:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 07:00 MST
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January 17, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Jan 8, 11:19 MST
TSYS Batch Authorization System Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jan 17, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 07:01 MST
Scheduled - We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, January 17, 2026. BAS files may be delayed due to this release.
Jan 8, 11:09 MST
Saratoga / Sierra / Summit Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Jan 17, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 01:00 MST
Scheduled - We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, January 17, 2026. While the release is completed, Saratoga and Host Capture may experience disconnects.
Jan 8, 11:11 MST
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 MST
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 13, 2026 and 6:00 AM MT on Wednesday, January 14, 2026.
BAS files may be delayed due to this scheduled maintenance.
Dec 22, 13:29 MST
Jan 13, 2026
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 06:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 MST
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January 12, 2026 and 6:00 AM MT on Tuesday, January 13, 2026. You may see interruptions while using the product during the maintenance period.
Dec 22, 12:59 MST
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 22:00 MST
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, January 12, 2026 and 6:00 AM MT on Tuesday, January 13, 2026. The platform may experience disconnects while the maintenance is being performed.
Dec 22, 13:10 MST
Genius POS Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 04:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:00 MST
Scheduled - We will be releasing product and system enhancements to the Genius POS (formerly Ovation POS) platform between 2:00 AM MT and 4:00 AM MT on Tuesday, January 13, 2026. While the release is completed, no user impacts are expected.
Dec 22, 12:31 MST
Jan 12, 2026
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 06:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 22:00 MST
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, January 11, 2026 and 6:00 AM MT on Monday, January 12, 2026. While the release is completed, you may see interruptions while using the product.
Dec 22, 12:44 MST
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