All Systems Operational
About This Site
Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.
For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox SGS.TSYSACQUIRING.NET
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement / Funding
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
TSYS InfoCenter
Operational
TSYS Merchant Authorization Platform/Core
Operational
Batch Authorization System (BAS)
Operational
Saratoga
Operational
Sierra
Operational
Summit
Operational
Genius POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Global Payments - Canada
Operational
GSAP Canada
Operational
GNAP Canada
Operational
GPEcom Canada
Operational
Portico Canada ATL/RIC
Operational
Portico Canada GCP
Operational
Portico Canada VT
Operational
GPAPI Canada
Operational
Loblaws Only
Operational
EVO
Operational
Heartland
Operational
NWS / PetroPay
Operational
VAPS
Operational
Exchange
Operational
Portico
Operational
Heartland ACH
Operational
Heartland Bill Pay
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Ovation POS Product Name Changed to Genius POS Dec 22, 2025 12:30-13:30 MST
This announcement is being sent to notify Ovation POS users that Global Payments has changed the product name from Ovation POS to Genius POS. Going forward you will see the name Genius POS for product announcements, scheduled maintenance events or service degradation events. Thank you!
Posted on Dec 22, 2025 - 12:16 MST
Posted on Dec 22, 2025 - 12:16 MST
File Transfer Scheduled Weekly Maintenance Jan 10, 2026 07:00-13:00 MST
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January 10, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Dec 22, 2025 - 13:33 MST
Posted on Dec 22, 2025 - 13:33 MST
Pass/TransIT Scheduled Weekly Maintenance Jan 11, 2026 22:00 - Jan 12, 2026 06:00 MST
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, January 11, 2026 and 6:00 AM MT on Monday, January 12, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Dec 22, 2025 - 12:44 MST
Posted on Dec 22, 2025 - 12:44 MST
Pass/TransIT Scheduled Weekly Maintenance Jan 12, 2026 22:00 - Jan 13, 2026 06:00 MST
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January 12, 2026 and 6:00 AM MT on Tuesday, January 13, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Dec 22, 2025 - 12:59 MST
Posted on Dec 22, 2025 - 12:59 MST
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jan 12, 2026 22:00 - Jan 13, 2026 06:00 MST
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, January 12, 2026 and 6:00 AM MT on Tuesday, January 13, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Dec 22, 2025 - 13:10 MST
Posted on Dec 22, 2025 - 13:10 MST
Genius POS Scheduled Weekly Maintenance Jan 13, 2026 02:00-04:00 MST
We will be releasing product and system enhancements to the Genius POS (formerly Ovation POS) platform between 2:00 AM MT and 4:00 AM MT on Tuesday, January 13, 2026. While the release is completed, no user impacts are expected.
Posted on Dec 22, 2025 - 12:31 MST
Posted on Dec 22, 2025 - 12:31 MST
TSYS Batch Authorization System Scheduled Weekly Maintenance Jan 13, 2026 19:00 - Jan 14, 2026 06:00 MST
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 13, 2026 and 6:00 AM MT on Wednesday, January 14, 2026.
BAS files may be delayed due to this scheduled maintenance.
Posted on Dec 22, 2025 - 13:29 MST
BAS files may be delayed due to this scheduled maintenance.
Posted on Dec 22, 2025 - 13:29 MST
Saratoga / Sierra / Summit Scheduled Monthly Release Jan 17, 2026 01:00-06:00 MST
We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, January 17, 2026. While the release is completed, Saratoga and Host Capture may experience disconnects.
Posted on Jan 08, 2026 - 11:11 MST
Posted on Jan 08, 2026 - 11:11 MST
TSYS Batch Authorization System Scheduled Monthly Release Jan 17, 2026 07:00-13:00 MST
We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, January 17, 2026. BAS files may be delayed due to this release.
Posted on Jan 08, 2026 - 11:09 MST
Posted on Jan 08, 2026 - 11:09 MST
File Transfer Scheduled Weekly Maintenance Jan 17, 2026 07:00-13:00 MST
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January 17, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jan 08, 2026 - 11:19 MST
Posted on Jan 08, 2026 - 11:19 MST
Pass/TransIT Scheduled Monthly Release Jan 18, 2026 22:00 - Jan 19, 2026 06:00 MST
We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, January 18, 2026 and 6:00 AM MT on Monday, January 19, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Jan 08, 2026 - 11:13 MST
Posted on Jan 08, 2026 - 11:13 MST
TSYS Batch Authorization System Scheduled Weekly Maintenance Jan 20, 2026 19:00 - Jan 21, 2026 06:00 MST
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 20, 2026 and 6:00 AM MT on Wednesday, January 21, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Jan 08, 2026 - 11:17 MST
Posted on Jan 08, 2026 - 11:17 MST
Genius POS Scheduled Weekly Maintenance Jan 21, 2026 02:00-04:00 MST
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Wednesday, January 21, 2026. While the release is completed, no user impacts are expected.
Posted on Jan 08, 2026 - 11:14 MST
Posted on Jan 08, 2026 - 11:14 MST
File Transfer Scheduled Weekly Maintenance Jan 24, 2026 07:00-13:00 MST
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January 24, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Jan 08, 2026 - 11:19 MST
Posted on Jan 08, 2026 - 11:19 MST
Pass/TransIT Scheduled Weekly Maintenance Jan 26, 2026 22:00 - Jan 27, 2026 06:00 MST
We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January 26, 2026 and 6:00 AM MT on Tuesday, January 27, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Jan 08, 2026 - 11:21 MST
Posted on Jan 08, 2026 - 11:21 MST
Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jan 26, 2026 22:00 - Jan 27, 2026 06:00 MST
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, January 26, 2026 and 6:00 AM MT on Tuesday, January 27, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Jan 08, 2026 - 11:22 MST
Posted on Jan 08, 2026 - 11:22 MST
Genius POS Scheduled Weekly Maintenance Jan 27, 2026 02:00-04:00 MST
We will be releasing product and system enhancements to the Genius POS platform between 2:00 AM MT and 4:00 AM MT on Tuesday, January 27, 2026. While the release is completed, no user impacts are expected.
Posted on Jan 08, 2026 - 11:15 MST
Posted on Jan 08, 2026 - 11:15 MST
TSYS Batch Authorization System Scheduled Weekly Maintenance Jan 27, 2026 19:00 - Jan 28, 2026 06:00 MST
We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 27, 2026 and 6:00 AM MT on Wednesday, January 28, 2026. BAS files may be delayed due to this scheduled maintenance.
Posted on Jan 08, 2026 - 11:18 MST
Posted on Jan 08, 2026 - 11:18 MST